Access, Delivery, Performance

Introduction - Alan F. MacDougall 1. The Library Research Unit at the University of Lancaster, 1967-1972: a memoir - Michael Buckland THEME 1: LIBRARIES, LEARNING AND DISTANCE LEARNING 2. Alice in www.land: reflections on ten years of developing library services for distance learners - Gill Needham and Nicky Whitsed 3. Putting the 'e' into libraries and learning: study, pedagogy, content and services in the digital age - David Baker THEME 2: WIDENING ACCESS TO INFORMATION 4. Library services for visually impaired people: a UK perspective - Jenny Craven 5. Public libraries, an enduring freedom: widening access to learning, information and culture - John Dolan 6. Sceptic 2.0? Social networking technologies in public libraries - Juliet Eve THEME 3: CHANGING DIRECTIONS OF INFORMATION DELIVERY 7. Institutional repositories in tertiary institutions: access, delivery and performance - Rowena Cullen and Brenda Chawner 8. Folksonomies to ontologies: the changing nature of controlled vocabularies - Richard J. Hartley THEME 4: PERFORMANCE, QUALITY AND LEADERSHIP 9. An evaluation decision-making system: development and implementation of a web-based evaluation learning and instructional tool - Charles R. McClure and John T. Snead 10. Measuring the quality of academic library electronic services and resources - Jillian R. Griffiths 11. Influential leadership for academic libraries - Jennifer Rowley and Sue Roberts 12. Peter Brophy: a selected bibliography.