Management Consulting Today and Tomorrow

Part I. Consulting Industry, Skills and Professionalism Introduction 1. The Changing Global Consulting Industry (Flemming Poulfelt, Copenhagen Business School, Arvind Bhambri, USC and Larry Greiner, USC) 2. Professionalism in Consulting (David Maister) 3. The Marketing and Selling of Consulting Services (Robert Duboff, Boston College and Ernst and Young) Part II. Major Practice Areas in Consulting Introduction 4. Information Technology Consulting (Richard Nolan, Harvard Business School and Larry Bennigson, Harvard Interactive) 5. Strategy and Organization Consulting (Adrian J. Slywotzky, Mercer Management Consulting, and David Nadler, Mercer Delta Organizational Consulting) 6. The Marketing Consultant (Robert Spekman, U. of Virginia, and Philip Kotler, Northwestern U.) 7. Operations Management Consulting (Richard Chase and Ravi Kumar, USC) 8. Human Resources Management: New Consulting Opportunities (Edward Lawler and Susan Mohrman, USC) Part III. Consulting in Different Contexts Introduction 9. Consulting to CEOs and Boards (David Nadler, Mercer Delta Organizational Consulting) 10. Globalization Consulting (Stephen Rhinesmith, CDR International) 11. Public Sector Consultation (Alan Glassman, California State University at Northridge and Morley Winograd, USC) Part IV. Implementation in Consulting Introduction 12. Intervention Strategies in Management Consulting (Tom Cummings, USC) 13. Consulting to Integrate Mergers and Acquisitions (Anthony Buono, Bentley) 14. On Becoming a Transformational Change Agent (Robert Quinn, U of Michigan and Shawn Quinn, Columbia U.) Part V: Managing and Growing the Consulting Firm Introduction 15. Managing Growth Stages in Consulting Firms (Larry Greiner, USC and James Malernee, (Cornerstone Research) 16. High Performance Consulting Firms (Jay Lorsch, Harvard Business School) 17. Creating and Sharing Knowledge in Consulting (Tom Davenport, Accenture and Larry Prusac, IBM) Part VI: Looking Ahead at Management Consulting Introduction 18. Will Consulting Go Online? (Fiona Czerniawska, Arke Idea Consulting & Kingston Business School) 19. Research on Management Consulting (Flemming Poulfelt, Copenhagen Business School and Larry Greiner, USC) Recent Books on Management Consulting