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EQUIPS STARTUP CONTRACTORS WITH THE TOOLS TO BUILD RESILIENT INFRASTRUCTURE IN THE CONSTRUCTION INDUSTRY
For construction professionals starting their businesses, success depends on more than just skill and dedication. Mastering the Construction Startup provides an essential master plan for creating the foundational infrastructure every contractor needs to achieve sustainable growth and upon which every strategic decision will be made. Written by industry expert Nick B. Ganaway, this real-world guide details how to strategically align people, systems, and processes with business goals to proactively address risks, reduce errors, and build lasting operational resilience.
Grounded in decades of general contracting experience and research, each concise and accessible chapter breaks down the key components of sustainable success, such as identifying elements of a solid legal and financial base, establishing relationships with essential professionals, and creating a culture that attracts and retains the best talent. Throughout the book, Ganaway, often engaging directly with the reader, offers expert insights on everything from the role of the contractor to elements of leadership to advantages of niche contracting.
Mastering the Construction Startup empowers contractors to set up their companies for success during the challenging early years and beyond. Here is a small sample of the principles discussed:
Mastering the Construction Startup: A Business Infrastructure Guide is perfect for trade school and college courses in construction management and entrepreneurship, and a must-have resource for contractors, project managers, and subcontractors at all levels.
NICK B. GANAWAY is a seasoned construction industry expert with decades of hands-on experience. From 1974 to 1999, he founded and grew Ganaway Contracting Company into a successful commercial general contracting firm operating across the Southeastern states. Since selling the company several years ago, Nick has continued his involvement in commercial real estate development. He authored Construction Business Management in 2006 and has contributed to industry publications such as Construction Business Owner, Construction Executive, and Entrepreneur.
Author's Disclaimer
Why Read This Book?
What is Business Infrastructure?
You're Not Alone
What You Can Learn
About the Author
Introduction
PART 1
THE CONTRACTOR
Chapter 1. Entrepreneurial Characteristics
It's Not Easy
Your Dual Role as Owner and Manager of Your Company
Passion for Your New Baby is Good, but...
Chapter 2. Company Culture
Chapter 3. Elements of Leadership
Vision and Strategic Direction
Emotional Intelligence
Communication Skills
Adaptability and Resilience
Integrity and Ethical Leadership
Team Development and Empowerment
PART 2
REGULATORY MATTERS
Chapter 4. Business and Government Regulations
Incorporating Your Company
Registration in Other States
Registered Agent
Professional Licensing
Municipal Business Licensing and Permitting
Corporations and LLCs
The LLC
The S Corporation
The C Corporation
Sole Proprietorship
Partnership
Partnership Agreement
Establishing Your Corporate Identity
Choosing the Name for Your Company
PART 3
GETTING IT DONE
Chapter 5. The General Contractor
The Owner - Contractor Relationship
Managing Risk
Construction Type
Union or Non-Union
Managing the Common Causes for Contractor Failure
Increase in Project Size
Changing Your Geographic Area
Taking on a New Type of Construction
Lack of Management Maturity
Task Dependency Software
Construction Document Software
Construction Bookkeeping Software
Awareness of the Economy and Other Business Threats and Opportunities
Negotiation
Proactively Manage Budgets
Demand High Quality
Cultivate Relationships
Meet the Schedule
Stakeholder Communication
Human Resources Management
Trust
Marketing
Chapter 6. Subcontractor Management
Effective Subcontract Documents
Prequalification of Subcontractors
Subcontractor Proposal and Scope of Work
Notice to Proceed Precaution
Official Notice
Inspection of the Subcontractor Work
Topographical Site Survey
Differing Conditions
Independent Contractor vs Payroll Employee
IRS Regulations for Independent Contractors
Managing Change Orders
Effective Change Order Procedures
Chapter 7. Construction Disputes
Design Defects
Workmanship Defects
Negligence
Changes in Scope
Changes in the Work
Contract Terms and Conditions
Payment
Methods of Dispute Resolution
Mediation
Arbitration
Chapter 8. Project Delay
Causes for Delay
Be Prepared
Chapter 9. Contracts and Agreements
What is a Contract?
The Value of a Written Agreement
Types of Construction Contracts
Lump Sum Contract
Unit Price Contract
Cost-Plus Contract
Incentive Contract
Design-Build Contract
Getting Paid
Example Lawsuit
PART 4
RESOURCES
Chapter 10. Lawyers
Construction Industry Lawyer
General Practice or Business Lawyer
Employment Lawyer
Workers Compensation Lawyer
Real Estate Lawyer
Mergers & Acquisitions Lawyer
Civil Litigation Lawyer
Tax Lawyer
Intellectual Property Lawyer
Personal Injury Lawyer
Immigration Lawyer
Estate Planning Lawyer
Deal Making
Chapter 11. Accounting and Taxes
Tax Preparation
The Income Statement (Profit and Loss Statement)
The Balance Sheet
Statement of Cash Flows
Summary
Chapter 12. Hiring the Right People
So, Who Are the Right People?
Tips For Interviewing Prospective Employees
Job Benefits
Jobsite Facilities and Conveniences
Onboarding New Employees
Employee Meetings
Employee Handbook
Non-Compete Agreement
Chapter 13. Banking
Loan Documentation
Personal Guarantee
Variable Rate Loans
Credit Unions
Private Lenders
Chapter 14. Construction Insurance
General/Commercial Liability Insurance
Workers Compensation Insurance
Builders' Risk Insurance
Business Owners Policy
Product Liability Insurance
Professional Liability Insurance
Commercial Property Insurance
Fidelity Insurance
Home-Based Business Insurance
Co-Insurance
Making Claims
Performance and Payment Bonds
Performance Bonds
Payment Bonds
Chapter 15. Business Plan
Purpose and Evaluation
Presentation for the User
Proposal Guidelines
PART 5
IDEAS
Chapter 16. Niche Contracting
Advantages of Niche Contracting
Additional Niche Advantages
Chain Store Owners and Franchisors
Chapter 17. Outside Board of Advisors
Is an Advisory Board Necessary?
Chapter 18. Case Study of an Existential Business Crisis-A Personal Account
Another Shoe Drops
A Perfect Storm
Looking Back
A Tough Decision
The Personal Effect
Success, at Last
Chapter 19. Investing in Real Estate as a Parallel Business
Owning STNL Properties-a Successful Proven Strategy
General Characteristics of Single-tenant Net-lease Properties
The STNL Marketplace
Primary Factors in Pricing an STNL Property
Replacing the Property Early
STNL Properties vs the Stock Market
The Case For Investing In Real Estate
Dealing With Capital Gains Tax
The 1031 Tax-Deferred Exchange
In Conclusion
Chapter 20. Summary Checklist for Startup Businesses
What to Do First
Chapter 21. Useful Reading
Acknowledgements
Appendix Contents
Appendix A - Partnership Agreement Example
Appendix B - Non-Compete Agreement Example
Appendix C - Business Loan Proposal Form Example
Appendix D - Business Plan Example 1
Appendix E - Board of Advisors Agreement Example
Appendix F - Employee Handbook Example
Appendix G - Independent Contractor Agreement Form Example
Appendix H - Business Plan Example 2
Appendix I - Acord Certificate of Insurance Form Example
Entrepreneurs are people who take a unique or innovative idea and run with it. Some of them are serial entrepreneurs who often move on to their next challenge.
By contrast, other businessmen and women open their own new business not to innovate but to make their way in an established field such as construction.
In this book, I use the term "entrepreneur" interchangeably with "businessperson" to describe all businessmen and women who started and ran their own businesses, including those who started as an innovator.
A study published in the Journal of Business Venturing in March 2019 compared the brain patterns of 21 entrepreneurs and 21 parents who were not entrepreneurs. The study was designed to investigate how and why company founders bond with their business creation.
As reported in the Wall Street Journal, this study using functional magnetic resonance imaging (fMRI) found that when entrepreneurs think about their businesses, their brain patterns are very similar to the brain patterns of parents when they think about their children.
As parent, business founder, and operator for several decades, I am not surprised by these results. There really is nothing in your life other than your loved ones that is as dear and meaningful to you as the company you dreamed about, risked your life savings for, and worked impossible hours to finally bring to fruition and beyond.
You are probably used to working hard and putting in a lot of hours at your present or former job, but it is likely that starting or acquiring and running your own construction business is going to require even more of you. Not only in terms of time and effort, but also in many unfamiliar challenges as you travel new avenues, all the while knowing you have a lot or maybe everything on the line.
However, you will have a lot of company, including everyone in the past, present, and future who gets that impossible-to-ignore drive to take their future into their own hands and accept the same risks you are taking.
You might have thought you'll no longer have a boss, but you will in fact have the most demanding one you've ever had. He or she will be sitting right there on your shoulder asking hard questions. Judging your performance. Waking you up at 3 a.m. to question whether you put the right markup on the bid you submitted yesterday. Whether hiring Jack over Josh as your new project manager was the right decision. Demanding that you excel in every decision you make.
And you will at some point ask yourself, "What was I possibly thinking?" when you made this choice, even though you know the answer. But when those who never experienced the entrepreneurial fire in the belly or took total responsibility for their own fate notice the outward things it's costing you now - working long hours, skipping date night too often, etc. - they won't understand what drives you.
What you will get in return for your extraordinary sacrifices is the pride, the excitement, the freedom, the joy, and the challenge in watching your construction business grow and in knowing that you made it happen. And the expectation and determination you show will pay you and your family back in multiples at some point in the future.
Of course, things can and sometimes do go wrong, but if you master the following you're starting from a position of strength that puts you far ahead of the pack.
Starting a new business, particularly in the construction industry, involves significant risk due to factors including market fluctuations, regulatory requirements, and financial management challenges. If you are just starting out on your own, be prepared to take calculated risks and face potential setbacks with resilience and determination.
Successful entrepreneurs have a clear vision for their company, which includes setting, monitoring, and adjusting strategic goals as circumstances change. This vision drives decision-making and inspires confidence in your customers, financial professionals, and your employees.
As you know from your exposure to the construction business in some earlier capacity, starting and running a construction company demands a lot of hard work. From long hours to the hands-on management of projects, a strong work ethic ensures that you are prepared mentally and physically to handle the sometimes-extreme demands of the business, meet deadlines, and exceed customer expectations. My daily runs as a recreational runner during any particularly stressful period gave me an hour or so of sanity-preserving peace.
Comprehensive knowledge of the construction business is crucial. This includes understanding different building methods, materials, safety regulations, and staying updated on industry trends. Such knowledge is necessary for delivering quality work and also in making good business decisions. Set aside time to read construction-focused management books and magazines for helpful information and knowledge. Whatever sector of construction you pursue, there are likely numerous periodical publications that focus on your field from which you can get useful ideas. But also read general business and money magazines, such as Entrepreneur, Forbes, The Economist, and Money, to name a few.
An understanding of finance is essential for managing budgets, arranging for funding, pricing projects, and maintaining profitability. Financial knowledge also helps you manage cash flow effectively, critical for the survival of any new business. Learn how to analyze your company's financial statements. They shine a probing light on your past performance and suggest opportunities as well as guardrails for the road ahead.
The construction industry can be unpredictable due to, for example, changing economic conditions, weather, and client dynamics. I have described elsewhere in this book a period in which some of these conditions severely rocked my company. Successful entrepreneurs adjust strategies, pivot when necessary, and remain alert to new opportunities as they arise.
Challenging situations are common in construction projects. Finely hone your problem-solving skills to address and resolve issues to keep your projects on track, even at times when you do not have all the necessary information.
Quality in construction heavily depends on attention to detail. Your and your managers' conscientious oversight of projects is essential to reduce opportunities for mistakes, meet safety standards, and satisfy a demanding customer's requirements.
Adopt new technologies and seek solutions to construction challenges to give your new company advantages over your established competitors.
It is the rare person who possesses all of these entrepreneurial characteristics. Hone those you possess and work toward mastering others. They will serve you well as you navigate the complex landscape of starting and running a construction company.
As the owner and the key element in the infrastructure of your construction firm, you fulfill two separate but equally essential roles: that of owner and that of manager/chief executive officer (CEO).
As the owner, you establish the business' objectives and vision, and you require yourself as CEO to carry them out.
In your role as the CEO, it is your responsibility to carry out these objectives by organizing, planning, controlling, directing, and facilitating the necessary elements.
Periodically throughout the year, step back and take a hard look at your performance as CEO against the predetermined business objectives you established as owner. The outcomes might meet your expectations, or they could fall short. If it's the latter, you as CEO must delve into and analyze the reasons behind it and detail them in a report. Then you the owner need to digest that report and determine the necessary internal changes that you the CEO must now put into place.
Managing the intertwined roles of owner and manager comes with demands. Fulfilling each role independently forces you to acknowledge any deviation from expectations and take action to get back on track. Without this continual performance check, you may default to simply comparing the current year's results against those of the prior year. It is easy to see how unhealthy that is. Occasional deviation from your strategic plans and goals is to be expected, but if you maintain them as your benchmark, your home plate, you will always know where you are relative to them. Doing this reality check frequently should make it easy for you to see what went wrong and what you need to do to quickly get back on track. Do not allow the complacency that sometimes accompanies success to derail you from this foundational policy.
Things never stay the same. If they get better, it is usually because of good management practices. Without early attention and response to problems as they arise, they will get worse. As noted elsewhere in this book, one of the primary causes for the high five-year startup failure rate is the lack of knowledgeable and effective...
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