The Power of Feedback

Praise for The Power of Feedback
"Some books are worthy of being recommended simply because of theirsubject matter. . . . There is no greater force to improve thequality of human relationships or improve the way organizationsfunction than to multiply the amount and improve the quality offeedback."
"Other books are worthy of being recommended . . . when an authortakes an otherwise abstract, obtuse subject and turns it into anactionable, practical set of things to do. Joe Folkman hasaccomplished that task . . . helping individuals and organizationsto develop feedback-rich environments . . . [and] change throughthe use of a variety of surveys and feed?-back instruments. He hasmade this topic highly engaging and accessible."
"So, here you have the best of everything--an important topic; atalented, entertaining, and highly qualified author; content thatis practical; and a text written in an easily comprehended manner.Enjoy."
--From the Foreword by John H. "Jack" Zenger
"Joe Folkman has years of experience and miles of wisdom fromcoaching and training high-performance organizations. He speakstruth: change is hard. But feedback can be very powerful if thereceiver makes the commitment to lasting change. Folkman has scoreda home run with The Power of Feedback."
--Maria Nalywayko Senior Vice President, Human Resources, FremontInvestment & Loan
"Most of us are clueless when it comes to providing feedback. Butnow, thanks to Joe Folkman's The Power of Feedback, we have a roadmap for turning the feedback we receive into lasting and profoundchange."
--Jeffrey Gill Director of Organization Capability, The Coca-ColaCompany