Achieving Person-Centred Health Systems

Foreword; Acknowledgements; List of tables, figures and boxes; List of contributors; 1. The person at the centre of health systems: an introduction Ellen Nolte, Sherry Merkur and Anders Anell; 2. Person-centredness: exploring its evolution and meaning in the health system context Ellen Nolte, Sherry Merkur and Anders Anell; 3. Person-centred health systems: Strategies, drivers and impacts Ellen Nolte and Anders Anell; 4. Achieving person-centred health systems: levers and strategies Ellen Nolte and Anders Anell; 5. Community participation in health systems development Alizon K. Draper and Susan B. Rifkin; 6. Patient and public involvement in research Peter Beresford and Jasna Russo; 7. Listening to People: measuring views, experiences and perceptions Angela Coulter, Giuseppe Paparella and Andrew McCulloch; 8. Choosing Providers Marianna Fotaki; 9. Choosing payers: can insurance competition strengthen person-centred care? Ewout van Ginneken, Ruth Waitzberg, Andrew Barnes, Wilm Quentin, Martin Smatana and Thomas Rice; 10. The service user as manager of care: the role of direct payments and personal budgets Nick Verhaeghe; 11. Choosing treatments and the role of shared decision-making France Legare, Martin Haerter, Anne M. Stiggelbout, Richard Thomson and Dawn Stacey; 12. The person at the centre? The role of self-management and self-management support Ellen Nolte and Anders Anell; 13. Patients' rights: from recognition to implementation Willy Palm, Herman Nys, David Townsend, David Shaw, Timo Clemens and Helmut Brand