Today enterprises must strive to improve their competitiveness in a changing environment. To reach this objective it is necessary for companies to evaluate their performances and to combine modelling, business process re-engineering and benchmarking techniques. This book demonstrates the successful combination and implementation of these various techniques.
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ISBN-13
978-0-387-35067-7 (9780387350677)
DOI
10.1007/978-0-387-35067-7
Schweitzer Klassifikation
Overview of European TPB projects. The modelling of business process. Case studies in business process re-engineering. Performance and benchmarking. Case studies in benchmarking.
