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This textbook explains the fundamentals of Enterprise Design. It emphasizes two separations of concerns when (re)designing enterprises to keep the work intellectually manageable. The first one is between function and construction, thus between the enterprise business and the enterprise organisation. The second one is between the essential model of the organisation (the ontology of the enterprise) and the implementation model. With these two intellectual tools it is possible to conceive and put into effect any change in a manageable and responsible way.
To this end, the book is divided into three parts: Introduction, Theories, and Applications. Part I contains the three introductory chapters. In chapter 1 the reader is introduced to the discipline of Enterprise Engineering, in which a design-oriented view is taken toward organisations. Chapter 2 discusses the often-confused distinction between Enterprise Engineering and Enterprise Architecture, and chapter 3 introduces Enterprise Design as one of the conceptual pillars of Enterprise Engineering. Next, Part II outlines the constituting theories of Enterprise Design. Chapter 4 first provides an overview of all Enterprise Engineering theories and their position in a clarifying framework. Then chapters 5 through 10 contain extended summaries of the theories that underly the notion of Enterprise Design. Every chapter is divided in three parts: foundations, elaborations, and discussions. Eventually, Part III is about the application of the theories. Chapter 11 contains an extensive description of the DEMO (Design and Engineering Methodology for Organisations) methodology, specifically of the DAO method, which guides the (re)design of enterprises. In chapters 12 to 14 exercises are presented and discussed for the use of DEMO to the (re)design of enterprises. These exercises in organisational redesign and digital transformation are particularly suited as course material. In chapter 15, practical applications of DEMO in various industrial areas are reported.
In addition to a solid theoretical presentation of Enterprise Design, this book also contains many exercises and examples of its practical application. This combination makes the book perfectly suited for courses on Enterprise Design and Enterprise Engineering, including DEMO as the principal methodology in Enterprise Engineering.
Jan L. G. Dietz is Emeritus Professor at Delft University of Technology, and Visiting Professor at the University of Lisbon and the Czech Technical University in Prague. He is the spiritual father of DEMO (Design & Engineering Methodology for Organisations), one of the founders of the Enterprise Engineering Institute, and the founder of the Ciao! Enterprise Engineering Network. His academic work has always focused on applying research outcomes in practice.
Hans B. F. Mulder is an entrepreneur and founder of Viagroep nv, Research Director at the Standish Group, Executive Professor at the Antwerp Management School and lecturer at the Police Academy of the Netherlands. He is regularly engaged as an IT expert when conflicts between companies need to be resolved in or out of court, such as participating in arbitration, mediation and expert reports.
Part I: Introduction.- 1. Introduction to Enterprise Engineering.- 2. Introduction to Enterprise Architecture.- 3. Introduction to Enterprise Design.- Part II: Theories.- 4. The Enterprise Engineering theories.- 5. The EE function-construction theory.- 6. The EE organisational operation theory.- 7. The EE organisational construction theory.- 8. The EE organisational essence theory.- 9. The EE organisational design theory.- 10. The EE organisational implementation theory.- Part III: Applications.- 11. The DEMO methodology.- 12. Exercise: Pizzeria.- 13. Exercise: Library.- 14. Exercise: Redesigning a National Police Force.- 15. Real-life cases.
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