Perfect Phrases for Motivating and Rewarding Employees, Second Edition

Part One: The Why's and Wisdom of Motivation: The Manager as Motivator
Chapter 1: Why Motivate?
Motivation vs. De-motivation
Excuses for Not Motivating
Reasons for Motivating
Chapter 2: The Wise Motivator
Self-Motivation
Your Style
Be a Change Agent
Set Clear Expectations
Lead by Example
Motivating Employees
Part Two: Perfect Phrases for Motivating Employees
Chapter 3: A Positively Motivating Environment
A Positive Workplace
Respect
The "Everyone Counts" Attitude
Stress Less
Team Spirit
Productive Meetings
Chapter 4: Ongoing Performance Management
Ongoing Positive Feedback
Ongoing Developmental Feedback
Planning for the Performance Review Meeting
The Performance Review Meeting
Employee Goals and Growth
Chapter 5: Modeling and Encouraging Communication Skills
Clear Communication
Listening for Clear Communication
Clear Communication Choices
Chapter 6: Motivating Critical Skills
Creativity
Initiative
Critical Thinking
Flexibility
Time Management
Organization
Presentation Skills
Chapter 7: Motivational Challenges
A Culturally Diverse Workforce
Generations at Work
The Underachiever
The Powerhouse Overachiever
The Part-Time Employee
The Virtual Commuter
The Naysayer
Complaints About the Rules
Employee Conflicts
Chapter 8: Raising Morale in Tough Times
Transitions
Tough Economic Conditions
Bad Company Publicity
The Whole Team Is Down
Part Three: Motivational Rewards: Perfect Benefits, Perks, and Rewards
Chapter 9: Perfect Benefits
Health Insurance
Wellness Programs
Retirement Plans
Personal Days, Sick Days, and Vacation Days
Flextime
Chapter 10: Perfect Perks and Rewards
Public Recognition and Rewards
Bonuses, Incentives, and Tuition Reimbursement
Contests and Competitions
Gifts and Special Occasions
Conclusion