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Flow Leadership: Unleash the Power of People, Purpose, and Performance
Revolutionize your team's productivity, well-being, and organizational culture.
In Flow Leadership, Gaëlle Devins-experienced executive and founder of FlowFusion-delivers a groundbreaking approach to unlocking the full potential of your team. This book introduces the 3P Assessment & Model, a powerful framework built on years of hands-on leadership, workshops, and academic research, helping leaders balance the three essential elements of high-performing teams: People, Purpose, and Performance.
When these three forces align, they create a sustained state of FLOW@WORK-where individuals, teams, and entire organizations thrive. Gaëlle Devins explains how to ensure the people you lead at work feel their best, are at their best, and produce their best work. You'll learn how, when embraced by individuals, Flow Leadership naturally leads to cohesive teams united by a common purpose, where the collective outcome transcends individual contributions. When you, as a leader, shift your focus from performance to people and purpose, you will nurture the extraordinary. You'll also discover how to build a culture rooted in authenticity and resilience that attracts and retains top talent. It is time to change the workplace, putting its most valuable gem - PEOPLE - back in the centre.
What You'll Learn Inside:
More Than Just Theory-A Practical Guide for Immediate Impact
Unlike abstract leadership books, Flow Leadership is both pragmatic and research-driven, providing real-world applications that help leaders create tangible, lasting change. Whether you're a seasoned executive, founder, or emerging leader, this book is your strategic advantage in building high-performance teams and future-proof organizations.
Embrace the principles within these pages and witness how it can and will transform your career and, ultimately your life.
Transform Your Leadership. Transform Your Organization. Transform Your Life.
Are you ready to unlock the full potential of your people and build a thriving, purpose-driven workplace? Start reading today and experience the power of Flow Leadership.
GAELLE DEVINS is the Chief Customer Officer at Breitling. She's an expert at innovating strategies to create more communicative, connected workplaces that enhance team performance and customer experience. She is also the founder of FlowFusion SARL, a consulting practice, specialised in FLOW@WORK, FLOW2RETAIL and FLOW4YOU.
Foreword xvii
Why I Wrote This Book 1
The Power of the 3Ps 5
The 3Ps Triangle of Flow Leadership 5
Part I People 9
1 Your Input Is Your Output 11
2 Dare to Care 19
3 Ask the Right Questions: Let's Talk about Needs 23
Exercise: Practise the Art of Asking the Right Question 28
4 Equip Your People for Success 33
5 Coach to Empower 41
6 Establish Firm Boundaries: Create a Healthy Work Environment 51
7 Bring Healing Strategies to Your Workplace 57
8 Reconsider Your Current Metrics and KPIs 65
9 Reflect on Your Flow Leadership Journey 73
Part I Key Takeaways 77
Part II Purpose 81
10 Bringing Purpose to the Workplace 83
11 What Does Purpose Mean for Your People? 93
Finding Purpose at the Individual Level - the First Layer of the Flow Leadership Triangle 97
Your Values 99
Do You Bring Your Passion to Work? 101
Shifting Your Perspective 105
Finding Purpose at the Team Level - the Second Layer of the Flow Leadership Triangle 108
Step One - Team Focus 108
Step Two - Individual Focus 109
12 What is FLOW@WORK? 111
13 Design Your FLOW@WORK Workshop Series 121
14 It All Starts with You as Leaders 139
Part II Key Takeaways 145
Part III Performance 147
15 Time for a New Set of KPIs 149
16 The FLOW@WORK Equation 165
17 The 3Ps Equilibrium Equation 175
18 Unpacking the Science: Research Foundations of FLOW@WORK and its Equilibrium Equations 191
Preliminary Data Analysis 195
Regression Analysis: Predicting Performance
from People and Purpose 198
R- squared 200
Second Study Results: Combined Model Only 200
R- squared 201
Key Insights 202
Factor Loadings and Their Interpretation 202
The 3Ps Equilibrium Equation 205
Rationale for the 3Ps Equilibrium Equation 206
Empirical Fit and Unique Insights 206
Practical Applications of the 3Ps Equilibrium Equation 207
Models and Equations: Weighted and Imbalance Formulas 208
Insights from Model Comparisons 213
Workplace Pyramid for the Multidimensional People Construct 214
Findings From the Confirmatory Factor Analysis of the Multidimensional People Construct 219
Examining Purpose as a Two- factor Scale 223
Understanding the Bigger Picture of Flow@work 226
Findings and Closing Thoughts 227
Part III Key Takeaways 231
Part IV the Flow Leader 235
19 Transform the Workplace by Transforming Yourself 237
20 Flow Leadership Comes from Self- Awareness 243
Tip 1: 'Self- Check- In' to Become Self- Aware 246
Tip 2: Identify and Transcend 'Cognitive Dissonance' 247
Tip 3: Openly Share Your 'To Work On' List 251
Tip 4: Recondition Your Beliefs 254
21 Who You Are Is How You Lead 257
Tip 1: From Self- Awareness to External Awareness - Understand Your Impact on Others 259
Tip 2: People Before Paperwork and Process 264
22 Earn Your People's Trust 271
Tip 1: Stand Up for Your Team 273
Tip 2: Create Co- Responsibility and Co- Accountability 276
23 From Theoretical Values to a Behavioural Set of Principles 281
Tip 1: Navigate the World of Values 283
Tip 2: Examine How Your Values Have Permeated the Organization 285
Tip 3: Raise the Awareness on Your Company Values 288
Tip 4: From Brand Values to Service Philosophy 289
Tip 5: Practise What You Preach! 291
24 Say Thank You and Connect at a Human Level 293
Tip 1: Spread Happiness in the Workplace 296
Tip 2: Say 'Thank You' Instead of 'I am Sorry' 298
Tip 3: Personalize Your 'Thank You' for Deeper Meaning and Connection 299
Tip 4: Witness the Act of Caring for Your Teams 301
Tip 5: Ask for Your Team's Input 303
Tip 6: Gain the Ability to Connect on a Human- to- Human Level 304
25 Embracing the Journey 307
26 The Seeds of Change 311
Part IV Key Takeaways 317
Appendix: The FLOW@WORK Research Survey 325
FLOW@WORK Survey V 2 325
Section 1: People (P1) 328
Section 2: Purpose (P2) 330
Section 3: Performance (P3) 333
Section 4: Multidimensional People Scale 335
Acknowledgements 341
Bibliography 347
About the Author 351
Index 353
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