Business Welsh: A User's Manual

Chapter 1 Enquiry; Chapter 2 Submission of a quote and estimate; Chapter 3 Placing an order; Chapter 4 Cancellation of an order; Chapter 5 Payment of invoices; Chapter 6 Overdue account; Final letter; Chapter 7 Job application; Advertisement; Chapter 8 Asking for further details and application form; Chapter 9 Curriculum Vitae; Chapter 10 Requesting a reference for an applicant; Chapter 11 Providing a positive reference; Chapter 12 Regretting that a reference cannot be supplied; Chapter 13 Letter of acceptance; Chapter 14 Requesting delivery information; Chapter 15 Advising of delay in delivery (telex); Chapter 16 Reservations; Chapter 17 Insurance; Chapter 18 Considering legal action; Chapter 19 Complaint about damage to goods; Chapter 20 Complaints procedure; Chapter 21 Informing customers of improved product range; Chapter 22 Informing customers that the company has been taken over; Chapter 23 Requesting information about opening a business account; Chapter 24 Requesting information about opening a personal bank account; Chapter 25 Bank's letter to a customer; Chapter 26 Letter concerning an overdrawn account; Chapter 27 Reply to request for information; Post Office; Chapter 28 Enquiring about regulations for purchase of property abroad (memo); Chapter 29 Informing staff of new guidelines re. ordering stock (memo); Chapter 30 Requesting details from estate agent on office space available for rent; Chapter 31 Reporting to a client on availability of a particular property (fax); Chapter 32 Circulating companies with data on computer hardware for sale; Chapter 33 Complaining about inadequacy of electronic equipment