CHAPTER 1 - NEGOTIATING AND INFLUENCING IN MY PROFESSIONAL LIFE
CHAPTER 2 - A NEW PERSPECTIVE ON NEGOTIATION AND INFLUENCING
CHAPTER 3 - NEGOTIATION AND INFLUENCING FUNDAMENTALS
CHAPTER 4 - CREATING VALUE IN NEGOTIATION
CHAPTER 5 - CLAIMING VALUE IN NEGOTIATION
CHAPTER 6 - VIRTUAL NEGOTIATIONS
CHAPTER 7 - PROCUREMENT AND SALES NEGOTIATIONS
CHAPTER 8 - BROADENING YOUR NEGOTIATION SKILLS
CHAPTER 9 - ADVANCED NEGOTIATION
CHAPTER 10 - CAREER MATTERS
CHAPTER 11 - INFLUENCING TECHNIQUES
CHAPTER 12 - BROADENING YOUR INFLUENCING SKILLS