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Foreword xiFranc MORANDI
Introduction xviiCamille CAPELLE
Part 1. Risk Perceptions, Education and Learning 1
Chapter 1. Digital Risks: An Obstacle or a Lever for Education? 3Camille CAPELLE
1.1. Introduction 3
1.2. Digital risks and education: what are we talking about? 4
1.2.1. Digital risks 4
1.2.2. What are the risks in education? 8
1.3. Questioning perceptions of digital risks among new teachers 9
1.3.1. Why was this target audience chosen? 9
1.3.2. Methodology and data collection 10
1.4. Teachers' perceptions of digital risks 11
1.4.1. When perceptions of risk inhibit any practice 11
1.4.2. When perceptions of risk freeze practices 14
1.4.3. When risk perceptions lead us to consider them in order to overcome them 18
1.5. Reflection on the role of digital risk representations in education 21
1.6. Conclusion 24
1.7. References 25
Chapter 2. Teenagers Faced with "Fake News": Perceptions and the Evaluation of an Epistemic Risk 27Gilles SAHUT and Sylvie FRANCISCO
2.1. Introduction 27
2.2. Fake news: From production to reception 28
2.2.1. Characterizing the fake news phenomenon 29
2.2.2. The potential risks associated with fake news 31
2.2.3. The credibility of fake news 32
2.3. Methodological framework of the study 34
2.4. Results of the study 36
2.4.1. A heterogeneous understanding of the concept 37
2.4.2. A blurred perception of the goals of fake news 39
2.4.3. The diversity of fake news sources 40
2.4.4. Identifying fake news: heuristic processing and analytical strategies 42
2.4.5. A remote and controlled phenomenon? 45
2.5. Discussion of the results and reflections on media and information literacy 46
2.6. Conclusion 49
2.7. References 50
Chapter 3. "A Big Nebula that is a Bit Scary" (Louise, Trainee Schoolteacher): Training through/in Digital Technology, in School and in Professional Training 55Anne CORDIER
3.1. Social beings, above all else 57
3.1.1. A "fluid identity" to be grasped 57
3.1.2. Digital technology in the actors' personal ecosystem 61
3.2. Understanding of digital technology in the classroom 62
3.2.1. Crystallization and awareness of issues 62
3.2.2. When the socio-technical framework hinders the entry of digital technology into the classroom 64
3.2.3. Rather modest and low-risk experiments 66
3.3. Teaching with and through digital technology: Constant risks 68
3.3.1. Tensions in the classroom 68
3.3.2. Tensions in training 71
3.3.3. Desires on both sides 73
3.4. Potential courses of action 76
3.5. References 78
Part 2. Risks in the Light of Socio-Economic Issues 81
Chapter 4. Top Managers Confronted with Information Risks: An Exploratory Study within the Telecommunications Sector 83Dijana LEKIC, Anna LEZON-RIVIÈRE and Madjid IHADJADENE
4.1. Introduction 83
4.2. Information risk: The conceptual field 84
4.3. Controlling information risks: Security policy 89
4.4. Information risk and management 91
4.5. Study methodology and the stakeholder group 93
4.6. Information risk: The perspective of top telecoms managers 94
4.6.1. Top managers as responsible for information risk management 94
4.6.2. Information risk management 97
4.6.3. Operational challenges related to the information risk management approach 100
4.7. Conclusion 104
4.8 Acknowledgments 106
4.9. References 106
Chapter 5. Cell Phones and Scamming Risks in Cameroon: Users' Experiences and Socio-Institutional Responses 111Freddy TSOPFACK FOFACK and Abdel Bernazi RENGOU
5.1. Introduction 111
5.2. Mechanisms behind cell phone scamming in Cameroon: Exhibiting credulity 115
5.2.1. Setting the scene 116
5.2.2. Enticing but misleading proposals 117
5.2.3. Disguised telephone number confusion 119
5.3. The dynamics of cell phone use in Cameroon 121
5.3.1. The Ministry of Posts and Telecommunications 121
5.3.2. Agence Nationale des Technologies de l'Information et de la Communication 122
5.3.3. Agence de Régulation des Télécommunications 122
5.3.4. Cell phone operators 123
5.3.5. The judicial system and cell phone scams 124
5.3.6. Cell phone users and consumer associations 125
5.4. Socio-institutional governance of cell phone use in Cameroon: Optimal or approximate mediations? 126
5.4.1. Information deficit of the users 126
5.4.2. Insufficient means of action 127
5.4.3. Mis-selling of SIM cards by mobile operators: An "ingredient" of mobile scammers 128
5.4.4. The ease of monetary transactions 129
5.4.5. Technological constraints and border porosity 129
5.5. Conclusion 130
5.6. References 131
Part 3. Digital Risks: Practices and Mediation 135
Chapter 6. Towards a Normative Prescription of Information Practices on Digital Social Networks: A Study of Documentary Pedagogical Projects in Middle School 137Adeline ENTRAYGUES
6.1. Introduction 137
6.2. Contextualization of risk 138
6.3. Issues to consider 138
6.4. Research objects 139
6.5. Research protocol 142
6.6. Risk regarding DSNs in the pedagogical approach 144
6.6.1. Raising awareness of risks: An obvious approach for teacher librarians 144
6.6.2. Considering the views of learners and teachers 145
6.6.3. Considering the risks: Learners aware of digital dangers 148
6.7. Discovering DSNs in a school context: Dealing with risks 151
6.7.1. Pedagogical projects on DSNs to prevent risks: Teachers' perspectives 151
6.7.2. Overcoming risks: Learners' perspectives 152
6.8. Perspectives for an information culture 153
6.8.1. Risks, standards and education 153
6.8.2. A culture of information in training 154
6.9. Conclusion 155
6.10. References 155
Chapter 7. MIL as a Tool for Teachers to Prevent Risk and Transmit Digital Culture 159Julie PASCAU
7.1. Studying digital technology in schools from the perspective of teachers' representations 159
7.1.1. Why be interested in representations? 161
7.1.2. The social representation of digital risks through the analysis of institutional discourses 163
7.2. What do digital and media literacy evoke in teachers? 164
7.2.1. The weak presence of digital technology and MIL in elementary school 165
7.2.2. Risks in the representations of MIL among primary school teachers 166
7.2.3. A positive perception of the role of digital technology in the classroom 169
7.3. The contours of media and information literacy according to teachers 171
7.3.1. The objects of MIL from the discourse of primary school teachers 172
7.3.2. What does digital technology mean for teachers? 173
7.4. What does the requirement to transmit digital culture mean for teachers? 178
7.4.1. Digital culture: A very vague concept 178
7.4.2. What primary school teachers think digital literacy means 180
7.5. Conclusion 187
7.6. References 189
Conclusion 193Camille CAPELLE
Postface 197Vincent LIQUÈTE
List of Authors 201
Index 203
A complex and indeterminate digital environment brings uncertainty to our everyday decisions and the risks that can result from them. Resolving this uncertainty, and adapting to an environment that bears different risks, questions the very perception we have of it. In the world of education, the way we learn to learn in an open digital world and the risks we encounter are orchestrated. Concerns about digital risks have come to constitute the cornerstone of our relationship to information and relevant educational issues. The risks that teachers and students associate with their information environment, the pitfalls encountered and the strategies proposed can be examined. Between aversion, avoidance, recommendations or resolution, a "relationship to risk" - a specific educational approach - is constructed in the informational and professional sphere. A "notion" of risk, which goes beyond the risks themselves, has become an approach associated with and accompanying digital practices in education. The need for understanding is associated with vigilance and the project of teaching informational risks. Research on digital risks in an educational and professional context is as much about the risk paradigm as it is about the informational uses associated with how they are perceived.
The risk model brings to the fore the perception of an event that may occur, in "a future that may happen" (Beck 1986), which is not fully within our control. This event is sensed (and is not yet happening or real) as a danger that we must anticipate by picturing it and taking precautionary measures. This becomes a reverse causation of our action. Paradoxically, we tend to ask ourselves: how can we avoid the risks (even though it is the awareness of the risk which can ward off danger)? The perception of risk(s) then becomes a situation whereby the activity is associated with its uncertainties. Risk is distinct from danger, whose probability it relates to; it is distinct from the sole threat insofar as it is nourished by the perceptions that we have of it. Thus, for Ulrich Beck, at the heart of a civilization of risk, "risk has become the measure of our action"1. He describes the evolution of human and political action, linked to "scientific-technical-economic modernization", as a response to the disorders resulting from its development (industry, environment, economy, etc.). Risk does not designate danger; it constitutes the answer in line with an analysis or a preventive action. It becomes a model for the development of human conduct, a reason for action. For Beck, risk is integrated into a positive culture. With reference to "emancipatory catastrophe", he calls for new regulations of the human mind by making it the principle of an anticipatory consciousness and of an action that supposes taking risks. "Risk", for Beck, is not only the danger but also its perception and a critical modality that calls for a positive culture of change and a reflexive steering of action. Digital risks, associated with the socio-technical modernity described by Beck, are new challenges that require the construction of "new regulations for action": for Beck, this is a "disruptive innovation". Major cultural transformations are taking place, such as that of digital activity, along with its uncertainties and possibilities.
What do we mean by "digital risks"? The expression brings into play both the informational character of human activities, its technological and social space, and the human factors driving the activity. They concern the informationalization of human activities and the relationship to the information regime. At different scales, micro (that of the digital subject), meso (that of the learning devices) and macro (that of the generalized register of interactions), it puts a strain on informational ecology. Digital risks now belong to both the generalized digital transposition and the activity itself that unfolds in the uses, their "sociodynamics" (according to A. Moles' expression), where there are close links between social issues and knowledge.
The recognized and stated risks overlap with a multidimensional set of different registers encountered in an informational ecology: "the technical risk (computer security); the social (equality, safety) and political risk (security, indoctrination); the cognitive and psychological risk (educability); the ethical and legal risk (respect for rights, digital identity, e-reputation, but also online harassment related to this practice); the risk related to health (static activity, caution with regard to radio waves, lack of sleep due to blue light), etc."2. The informational risk is more often associated with informational effects in the sphere of knowledge, economy, political information, data use or an ecology of attention3. The plurality of the stated risks is to be compared with the global modality of risk in our modes of thinking and acting in a digital context. Each of the risks identified is part of a context of use; it refers to a specific link between perception and activity. For example, the informational scenarios stage the construction of knowledge and integrate the perception of the different risks mentioned by the contributions to the work into the uses. But, through these contexts, risk posture, its perception, the conduct of the activity, from prevention to risk-taking, make it, beyond the simple attribution to the digital of the risks incurred, a reflexive and responsible occurrence of each person's activity.
The educational context, between mediations and practices, creates a particular tension. In the relationship between teaching and learning, education encounters the risks brought about both by technological and social transformation and by human activities that have moved or developed in the digital world. How can we escape a paradoxical and antagonistic culture, between the need for digital technology to teach and learn on the one hand, and on the other, an overvaluation of the risks that would problematize its use? How can we build a "learner" autonomy? How can we compensate for the ethical fragility of digital technology, which seems to escape older paths of knowledge? How do teachers (and students, in their "profession") reconcile their personal and professional practices (Capelle op. cit.)? How can the desire to teach turn into the risk of teaching (Cordier 2017)?4 These questions, and others, lead us to a dialogue between practice and research in this book.
How do we represent risks in our minds? The "existence" of risk can be split up into the real danger perceived and the representation we have of it. Between real and perceived risks, real and imaginary, for all the actors - in this case, teachers and students - the risk incurred (factual aspect) is as important as the perception of the digital "cause" linked to it. The postures engaged find their reason: avoidance, risk literacy, the staging of activities that ensure awareness (fact-checking), reflexive practices, etc. All of the actions undertaken, the literacy of the risk and the awareness of the "cause" of the risk, have to be taken into account. All of the actions undertaken, and the articulation of risk, are based on a perception that contributes to its reality. Representations thus play a strategic role in prevention and in the capacity of individuals to conceive and define risk. The meaning given, what "we think we are doing" (in the sense of Bruner5), brings together the inner and outer facets of the situation. The perception of risk does not necessarily conform to its reality; but it is the reality of the action it supports. The representations (individual and shared subjectivation) interfere with the uses as much as those which construct them. The represented mode belongs to the work; it becomes a critical point. Articulated with reality, integrated with a reflexive thought, the perception of the risk becomes a lever for our practices.
Those who act in a digital environment operate on different beliefs and hypotheses. They concern the conditions of use and the perception of possible perils. The contributions in the book focus on the perceptions and postures involved in professional and/or learning activities, on the perceptions of the actors involved in learning and teaching activities. It is described by teenagers as "a big scary nebula" (Cordier op. cit.). For some, the risks can be considered as negative or potentially dangerous effects of informational mediations: for others, the digital environment offers a resilience to risk. The attribution of the amplification or reasoned treatment of risks to digital technology calls the meaning of education into question. But are we speaking the same language? A report published in 2008 by Christine Dioni6 entitled "The student's job and the teacher's job in the digital age" emphasized the issues of discrepancy between the perceptions of students and those of teachers, as well as between the perceptions and reality of practices. The student's mirror is the "school's" perceptions of digital technology, which do not necessarily correspond to those of their peers. The expression of teenagers' experience becomes a driving force for the necessary reflexivity for practices. The teachers themselves keep personal...
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