TABLE OF CONTENTS
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Part I: Connecting Generations
Chapter 1: The Real Millennial Question . . . . . . . . . . . .3
Chapter 2: The Generational Divide. . . . . . . . . . . . . . .12
Chapter 3: What Do We Know?. . . . . . . . . . . . . . . . . .20
Chapter 4: Essence of a Pact. . . . . . . . . . . . . . . . . . . . .26
Chapter 5: Management vs. Leadership. . . . . . . . . . . . .33
Chapter 6: Who Should Be Responsible?. . . . . . . . . . . .40
Chapter 7: Personalize the Experience. . . . . . . . . . . . . .44
Chapter 8: Autonomy Is Non-Negotiable . . . . . . . . . . .50
Chapter 9: Communicate. . . . . . . . . . . . . . . . . . . . . . .57
Chapter 10: Teaching Is the Future. . . . . . . . . . . . . . . . .69
Chapter 11: Practical Application of the Millennial
P.A.C.T. . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Part II: Leading in a Generational
Workplace
Chapter 12: Millennial Leadership. . . . . . . . . . . . . . . . .87
Chapter 13: More Statistics. . . . . . . . . . . . . . . . . . . . . . .95
Chapter 14: The Dance. . . . . . . . . . . . . . . . . . . . . . . . .100
Chapter 15: Who Wants to Be a Leader?. . . . . . . . . . . .105
Chapter 16: The Messenger and the Message. . . . . . . . .111
Chapter 17: The Student / Teacher. . . . . . . . . . . . . . . .117
Chapter 18: The Mentor / Coach . . . . . . . . . . . . . . . . .125
Chapter 19: A Note on Development. . . . . . . . . . . . . .134
Chapter 20: The Advocate. . . . . . . . . . . . . . . . . . . . . . 142
Chapter 21: The Activist. . . . . . . . . . . . . . . . . . . . . . . .148
Chapter 22: Putting it Together . . . . . . . . . . . . . . . . . .155
Conclusion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
About the Author. . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
