Introduction

MCA Microsoft Office Specialist (Office 365 and Office 2019) Study Guide: Word Associate Exam MO-100 is written to help you become a Microsoft Certified Office Specialist for Microsoft Word, which is a component of the Microsoft 365 suite of productivity applications to which you can subscribe. You can also use this book with the one-time purchase version of Word, which Microsoft calls Word 2019.

Microsoft 365 allows you to use the different versions of Word on many platforms, including Windows, macOS, iOS, iPadOS, and Android. You can even use the web version of Word on the free online version of Microsoft 365. This book, however, talks about using the most popular version of Word on the most popular operating system, which happens to be Word for Microsoft 365 running on Windows 10.

You may already know about a lot of Word features by working with it, but regardless of whether you use Word for your regular documentation tasks or you're new to the application, you'll learn a lot about the power that Word gives you to create all kinds of documents.

Who Should Read This Book

If you want to prepare to take the Microsoft Word Exam MO-100, which will help you become a certified Word specialist and hopefully increase your stature, marketability, and income, then this is the book for you. Even if you're not going to take the exam but you want to learn how to use Word more effectively, this book will show you how to get the most out of using Word based on features that Microsoft believes are important for you to know.

What You'll Learn from This Book

What you learn in this book adheres to the topics in the Microsoft Word Exam MO-100, because this book is designed to help you learn about the topics in the exam and pass it on the first try.

After you finish reading the book and complete all the exercises, you'll have an in-depth understanding of Word that you can use to become more productive at work and at home (or in your home office).

Hardware and Software Requirements

You should be running a computer with Windows 10 installed, and you should have Word for Microsoft 365 or Word 2019 installed and running before you dive into this book. Either version of Word contains all the features that are documented in this book so that you can pass the exam.

How to Use This Book

Start by taking the Assessment Test after this introduction to see how well you know Word already. Even if you've been using Word for a while, you may be surprised at how much you don't know about it.

Next, read each chapter and go through each of the exercises in the chapter to reinforce the concepts in each section. When you reach the end of the chapter, answer each of the 10 Review Questions to test what you learned. You can check your answers in the appendix at the back of the book.

If you're indeed taking the exam, then there are two other valuable tools that you can use: Flashcards and a Practice Exam. You may remember flashcards from when you were in school, and they're useful when you want to reinforce your knowledge. Use the Flashcards with a friend or relative if you like. (They might appreciate learning about Word, too.) The Practice Exam will help you further hone your ability to answer any question on the real exam with no worries.

How to Contact the Author

You can email the author with your comments or questions at eric@butow.net. You can also visit Eric's website at www.butow.net.

How This Book Is Organized

• Chapter 1: Working with Documents   This chapter introduces you to navigating within a document, formatting a document so that it looks the way you want, saving a document, sharing a document, and inspecting a document before you share it so that all of your recipients can read it.
• Chapter 2: Inserting and Formatting Text   This chapter follows up by showing you how to add text to a document; format text and paragraphs in your document using Word tools, including Format Painter and styles; and create and format sections within a document.
• Chapter 3: Managing Tables and Lists   This chapter shows you how to use the built-in table tools to create tables of information, convert the table to text (and vice versa), as well as modify the table to look the way that you want. You'll also learn how to create bulleted and numbered lists in your text.
• Chapter 4: Building References   This chapter tells you about how to add and format reference elements in a document, including footnotes, endnotes, bibliographies, and citations in those bibliographies, as well as a table of contents.
• Chapter 5: Adding and Formatting Graphic Elements   This chapter covers all of the ins and outs of adding various types of graphic elements in a document. Word comes with plenty of stock shapes, pictures, 3D models, and Microsoft's own SmartArt graphics. What's more, you'll learn how to add text boxes that sit outside of the main text in the document, such as for a sidebar.
• Chapter 6: Working with Other Users on Your Documents   This chapter wraps up the book with a discussion about how to use the built-in Comments and Track Changes features when you share a document with others. The Comments feature allows you to add comments outside of the main text for easy reading, and the Track Changes feature shows you which one of your reviewers made changes and when.

Interactive Online Learning Environment and TestBank

Learning the material in the MCA Microsoft Office Specialist (Office 365 and Office 2019) Study Guide: Word Associate Exam MO-100 is an important part of preparing for the Microsoft Word Exam MO-100, but we also provide additional tools to help you study. The online test bank will familiarize you with the types of questions that appear on the certification exam.

The Sample Tests in the TestBank include all the questions in each chapter as well as the questions from the Assessment Test. In addition, there is a Practice Exam containing 50 questions. You can use this test to evaluate your understanding and identify areas that may require additional study.

The Flashcards in the TestBank will push the limits of what you should know for the certification exam. The Flashcards contain 100 questions provided in digital format. Each Flashcard has one question and one correct answer.

The online Glossary is a searchable list of key terms introduced in this Study Guide that you should know for the Word Exam MO-100.

To start using these tools, go to www.wiley.com/go/sybextestprep and register your book to receive your unique PIN. Once you have the PIN, return to www.wiley.com/go/sybextestprep, find your book, and click Register, or log in and follow the link to register a new account or add this book to an existing account.

Exam objectives are subject to change at any time without prior notice and at Microsoft's sole discretion. Please visit the Exam MO-100: Microsoft Word (Word and Word 2019) website (docs.microsoft.com/en-us/learn/certifications/exams/mo-100) for the most current listing of exam objectives.

Objective Map

Assessment Test