The Flawless Consulting Fieldbook & Companion

Welcome

The Icons

I No Fast and Easy Way

1 Flawless -- M. J. Wheatley

2 Transformation: Slow, Small, and Low Cost -- Dan Joyner

3 Risk Is Where You Find It -- Peter Block

4 Consultant, Flawed -- Ken Murphy

II The Complexity of Advice

5 Partners for Possibility -- Louise van Rhyn

6 Changing Focus -- Patrick Dolan

7 Be Careful Who You Ask -- Andrea Markowitz

8 Dealing with Resistance -- Phil Grosnick

III The Power of the Question

9 Flawless Goes to Parliament -- Joe Maalouf

10 A Cautionary Tale -- Jill Janov

11 Change Is in the Details -- Peter Block

12 Talk Is Walk -- Peter Koestenbaum

13 So, What's Working Here? -- Elizabeth McGrath

IV Emotions and the Personal

14 From Organization Development to Making Music -- Marvin Weisbord

15 One Woman's Wisdom -- Rosemarie Barbeau

16 Sneaking the Spirit In -- John Schuster

V Valuing Capacities

17 Consultant for the Classroom -- Ward Mailliard and Peter Block

18 Talking with Sled Dogs: Leading from Behind -- Sam Magill

19 Investing in Our Humanity: Women's Leadership Collaborative -- Nancy Voss

VI Integrating Strategy and Experience

20 The Engagement Paradigm -- Dick and Emily Axelrod

21 Unleashing the Magic in Organizations -- Paul Tolchinsky,

Kathie Dannemiller, and Sylvia James

22 Nancy's Advice -- Nancy Sanchez

23 Anonymous Interviews? Definitely Yes and No -- Neale Clapp and Liz Clapp O'Connor

24 Community: Once upon a Time in a Place Called Home -- David and Carole Schwinn

25 How Is Who Doing? -- Peter Block

VII No Masks No Bargains

26 Proximal Health: A Surgeon's Perspective -- Paul Uhlig

27 My Worst Consulting Nightmare -- Amy Katz

28 Seven Questions to the Most Frequently Asked Answers -- Peter Block

Postscript

Selected Bibliography

Acknowledgments

About the Author

Index