Part I. Understanding Conversational AI and ChatGPT
Chapter 1. Voices of the Future: The Evolution and Impact of Conversational AI; Supriya Lamba Sahdev, Chitra Krishnan, Ghousia Khatoon, and Kiran Nair
Chapter 2. ChatGPT: Boon or Bane; Shruti Mishra and Nitika Lal
Part II. The Promise of ChatGPT in Scientific Research
Chapter 3. Transformation in Human-Computer Interaction: The AI-Enabled NLP; Himanshu Sharma, Anubha Anubha, and Daviender Narang
Chapter 4. Business Fraud Detection, Prevention and Investigations with Conversational AI; Hrishikesh Desai
Chapter 5. Revolutionizing Research: The Transformative Role of ChatGPT in Scientific Research; Jasmine Mariappan, Supriya Lamba Sahdev, Chitra Krishnan, and Firdous Ahmad Malik
Part III. Challenges and Limitations of ChatGPT
Chapter 6. Advancements and Challenges in Conversational AI: Navigating the Frontiers of Innovation and Complexity; Alka Sanjeev and Renuka Sharma
Chapter 7. Addressing Ethical Considerations and Responsible AI Practices; Anchal Luthra, Shivani Dixit, Seema Garg, Anamica Singh, and Mandhir Anchal
Part IV. Transforming Industries with ChatGPT
Chapter 8. Transformative Pedagogy: ChatGPT as a Catalyst for Educational Innovation; Harjit Singh, Nidhi Shridhar Natrajan, Rinku Sanjeev, and Avneet Singh
Chapter 9. ChatGPT and Implications for the Banking and Financial Industry: New Horizons of Opportunities and Potential Perils; Suaad Jassem and Wisal Al Balushi
Chapter 10. Leveraging ChatGPT to Provide Better Support and Learning Opportunities in Revolutionizing AI in Fintech and Customer Service; Anshul Srivastava, Navita Mahajan, Anupam Sharma, Rita Mansukhlal Kotecha, and Madhushree Guha
Chapter 11. Revolutionizing Financial Inclusion: ChatGPT's Role in Redefining Economic Growth and Poverty Alleviation; Richa Goel and Rupa Khanna Malhotra
