The Practical Library Trainer

Name: The Practical Library Trainer
Brand: Routledge
Price: 60.89 EUR
Availability: OnlineOnly

Karen Beamish(Autor*in)

Routledge (Verlag)

1. Auflage

Erschienen am 12. Oktober 2012

140 Seiten

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Beschreibung

Develop a library staff training program that really works!

To stay on top of the lightning-fast changes in the library field and provide your patrons with the best service possible, you need to establish and sustain an effective program for training your staff. The Practical Library Trainer examines the concept of the library as a learning place for patrons and staff, offering a comprehensive view of training from an administrator's perspective. Bruce E. Massis, author of The Practical Library Manager (Haworth), addresses the essential issues of how to develop a strong program of continuous instruction, including customer service, reporting, recruitment, and retention of staff. The book focuses on the integration of staff training as a blended activity instead of an intervention, quelling the notion of training as an add-on to existing staff duties.

The current information-rich environment provides your patrons with an abundance of resources to choose from for their research needs. But they can't do it alone-they need direction from a knowledgeable librarian who can recognize the pedigree, currency, and validity of licensed resources, particularly those available through electronic means. The Practical Library Trainer uses the goal of long-range customer service as a starting point, emphasizing the return on investment possibilities from blended training methods as a key to meeting your patrons' high expectations of service. The book also provides examples from outside the library community to demonstrate the importance of training on a non-library setting and looks at future training issues.

The Practical Library Trainer examines:

types of staff training (formal, informal, employer-provided, qualifying, skill improvement)

strategies for recruiting and retaining a staff

blended learning

e-training

in-house training

how to use professional conferences as continuing education opportunities

how to evaluate your training program

a sample of an anywhere, anytime education and training program

and much more!

The Practical Library Trainer is an important resource for making sure your patrons get the most from your libraryand your staff.

Weitere Details

Weitere Ausgaben

Person

Inhalt

Acknowledgments

Introduction

Chapter 1. Preparing the Library for a Staff Training Program

Types of Staff Training

The Role of a Training Administrator (TA)

Establishing a Funding Level

Checklist for Sustainability of a Library Staff Training Program

Chapter 2. Recruitment and Retention of Library Staff: Can These Issues Benefit from a Staff Training Program?

Recruitment

Retention

Competency Development

Chapter 3. Suggestions for a Comprehensive Training Program for Library Staff

Components

Budget Issues

Program Evaluation

Dissemination

Sustainability

Chapter 4. The Workplace As Learning Place

Steps in Creating an Integrated Learning Environment

Blended Learning to Keep the Staff Engaged

What Are the Latest Trends?

Chapter 5. Train the Trainer: The In-House Training Opportunity

Training Programs

Engaging the Learner

Chapter 6. The Conference As a Continuing Education Opportunity

Reasons to Attend a Conference or Seminar

Planning for the Conference

Selected Conferences

Receiving Continuing Education Credit

Chapter 7. The ROI Report and E-Training

Measuring the Benefits of E-Training

What is ROI?

Two Suggested Examples of the ROI Formula

Practical Elements for Calculating ROI

Chapter 8. Is the Library Continuing Education Program Working? Evaluating the Training Program

Why a Questionnaire?

ASTD Evaluation Tools

Failures of Evaluation

Key Questions to Ask

Chapter 9. Library Training: A Future Perspective

Overcoming Resistance to Training

Elements in Planning the Library for the Future

Retaining the Library Staff for the Future

The Future of Training Library Staff

Chapter 10. Delivering Blended Learning to Library Staff in Southeast Florida: A Case Study

Southeast Florida Library Information Network (SEFLIN)

A Scalable Program

Why Blended Learning?

Web-Based Learning

Instructor-Led E-Learning

Teleconferences

Compressed Video

Streaming Media

Classroom-Based Technology-Assisted Formats

The Future of Technology-Based Training

Appendix A. ROI Courses Offered at U.S. Business Schools

Appendix B. Train-the-Trainer Degrees, Certificates, Workshops, and Courses

Appendix C. Staff Training Outcomes Survey Questionnaire

Template 1

Template 2

Appendix D. A Sample User Survey for Online Learning

Appendix E. A Sample Needs Assessment Survey for Blended Learning

Notes

Selected Training Bibliographies

Leadership Development

Training Budgets

Value of Training

Linking Training to Your Library's Mission and Vision

Starting a Training Program

ROI

Additional Selected Bibliography on ROI

Recruitment and Retention Issues

Train the Trainer

Selected Annotated Bibliography of Donald L. Kirkpatrick's Published Works

Index

Reference Notes Included

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