Effective Management of Student Employment

Name: Effective Management of Student Employment | Organizing for Student Employment in Academic Libraries
Brand: Libraries Unlimited
Price: 67.39 EUR
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Organizing for Student Employment in Academic Libraries

David A. Baldwin Frances C. Wilkinson Daniel C. Barkley(Autor*in)

Libraries Unlimited (Verlag)

1. Auflage

Erschienen am 15. Januar 2000

334 Seiten

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978-0-313-02322-4 (ISBN)

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Beschreibung

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Inhalt

Intro
Contents
List of Figures, Job Descriptions, Tables, and Tests
Introduction
1-THE STUDENT EMPLOYEE-A PERSPECTIVE
Today's Academic Libraries
The Role of Student Employees
History of Student Employment
Student Employment in the 1930s
Student Employees as Potential Librarians
Student Employment in Recent Years
Size of the Student Workforce
Student Workers and Regular Staff
Work-Study Versus Non-Work-Study Student Employees
Why Do Students Work?
Supervising Student Employees
Why Is Good Supervision Important?
The Rewards of Student Employee Supervision
Looking Ahead
Notes
Bibliography
2-THE STUDENT EMPLOYEE SUPERVISOR
The Role of Student Employee Supervisor
Definition of Supervisor
Getting Things Done Through Others
Who Are the Student Employee Supervisors?
The Best Worker May Not Be the Best Supervisor
Personal Qualities of Good Student Employee Supervisors
Types of Persons Who Should Not Be Supervisors
Student Employee Supervisor Attitudes
Moving from a Staff to a Supervisory Position
Seven Transition Stages
Problems Faced by New Student Employee Supervisors
Expectations for Student Employee Supervisors
Common Mistakes New Supervisors Make
What Employees Don't Like About Their Supervisors
Why Student Employee Supervisors Fail
Preparing to Become a Student Employee Supervisor
The Student Employee Supervisor
Notes
Bibliography
3-BASICS FOR SUPERVISORS
Becoming a Supervisor
Leadership
Your Leadership Potential
Authority and Accountability
Assessing Your Degree of Accountability
Managing Change and Time
Identifying Time Wasters
Time Management Guidelines
Dealing with Stress
Determining Your Potential
Tips on Getting Noticed and Promoted
Learn from Your Mistakes
Behavior to Avoid
Getting Along with Your Supervisor
Writing Better Reports
Summary
Notes
Bibliography
4-ORGANIZING FOR STUDENT EMPLOYMENT-JOB DESCRIPTIONS
Organizing Function of Management
Organizing a System for Student Employee Positions
Job Design and Analysis
Purpose of Job Descriptions
Features and Uses of a Good Job Description
Guidelines for Preparing Job Descriptions
Job Descriptions for the Library
Student Employee Job Descriptions
Grade I Student Positions
Grade II Student Positions
Grade III Student Positions
Sample Student Employee Job Descriptions
Job Matching
Student Employment Application Form
Summary
Bibliography
5-UNDERSTANDING STUDENT FINANCIAL AID
Federal Aid for Student Employment
Federal Student Aid Programs
Independent Student Definition for Eligibility Determination
Cost of Attendance
Expected Family Contribution (EFC)
Financial Aid Administrator
Federal Pell Grants
Federal Family Education Loan (FFEL) Program
William D. Ford Federal Direct Loan Program
Campus-Based Student Financial Aid Programs
Federal Supplemental Educational Opportunities Grant Program
The Federal Work-Study (FWS) Program
Employment Conditions and Limitations
Work-Colleges Program
Federal Perkins Loan Program
State Student Incentive Grants Program
National Early Intervention Scholarship and Partnership Program
The Robert C. Byrd Honors Scholarship Program
Counseling the Student on Financial Aid
Internet Sites of Interest
Notes
Bibliography
6-HIRING STUDENT EMPLOYEES
Hiring and Firing
Referral of Student Workers
Recruiting Student Workers
Interviewing Techniques
Legal Implications of Employment Decisions
The Supervisor's Responsibility
Nondiscriminatory Interviewing
Reference Checks
Communicating the Hiring Decision
Bibliography
7-STUDENT EMPLOYEE COMPENSATION
Differentiated Pay
Student Employee Allotments
Wages and Salaries
Fair Labor Standards Act (FLSA)
Exempt Versus Nonexempt
Minimum Wage
Overtime
Jury Duty, Witness Duty, and Voting Time
Child Labor Laws
Payment of Wages
Equal Pay Act
Overview of Laws Governing the Workplace
Notes
Bibliography
8-ORIENTATION AND TRAINING OF STUDENT EMPLOYEES
Training Is Everything
Why Provide Orientation?
Orientation and the New Student Employee
Training and Development Are Not the Same
Role of the Student Employee Supervisor in Training
Should Supervisors Do All the Training?
What Do You Train For?
Four-Step Method for Training
Step 1. Preparation of the Learner
Step 2. Presentation of the Operation
Step 3. Performance Tryout
Step 4. Follow-up
Extending the Training
Job Instruction Training (JIT)
Tips for Improving Training
Active Versus Passive Learning
Implementing Your Training Program
Developmental Training
Developmental Training Methods
Supervisor Training Checklist
Notes
Bibliography
9-SUPERVISION TECHNIQUES FOR STUDENT EMPLOYEE SUPERVISORS
Managing and Being Managed
Hierarchical Library Organization
Team Management
Participative Management
Five Functions of Management
About Authority
Responsibility
About Making Decisions
About Communication
Group Effort
Giving Direction
Guidelines for Giving Direction
Getting Cooperation
Motivation
Coaching
About Counseling
Supervisory Principles
Notes
Bibliography
10-STUDENT EMPLOYEE PROBLEM RESOLUTION
Student Employee Problems
The Student Employee Who Complains
The Unmotivated Student Employee
The Student Employee with Low Morale
The Disloyal Student Employee
The Student Employee Who Violates Library Rules
The Student Worker with Absenteeism Problems
Time, Telephone, and Dress Policies
The Student Who Is Dishonest
The Student Employee Who Violates University Rules
The Student Employee with Personality Problems
The Student Employee with Personal Problems
Dealing with Rumors in the Workplace
The Student Employee Who Procrastinates
The Student Worker Who Resists Change
Dealing with Stress
Dealing with Insubordination
Dealing with the Older Student Employee
Problem Resolution
Bibliography
11-PERFORMANCE APPRAISAL
How Am I Doing?
Praises and Raises
Job Evaluation Versus Performance Appraisal
How Formal Should the Performance Appraisal Be?
Questions to Be Answered in an Appraisal
How Often Should Student Employee Appraisals Be Done?
Sequence of Activities in Performance Appraisal
Set Performance Standards
Communicate Standards
Observe Employees Performing Work
Collect Data
Have Employees Complete Self-Appraisal
Use the Information Gathered
Evaluate the Employee
Provide Feedback
The Appraisal Meeting
Validity and Reliability
Making Nondiscriminatory Appraisals
Confidentiality of Appraisals
Good Evaluations Don't Always Result in Advancement or in More Money
What Happens to the Appraisal Forms?
Follow Up the Appraisal
Appraisal Formats
Don't Wait for the Annual Review
Positive Approach to Performance Appraisal
Notes
Bibliography
12-EMPLOYEE/EMPLOYER RIGHTS AND RESPONSIBILITIES
Employee/Employer Rights
Legal Rights
Right to a Safe Work Environment
Right to a Nondiscriminatory Workplace
Sex Discrimination
Sexual Orientation
Disabled Workers
Age Discrimination
National Origin Discrimination
Religious Discrimination
Right to a Harassment-Free Workplace
Last-Resort Termination Rights
Privacy Rights
Union Participation Rights
University-Granted Rights
Right to an Appeal and Grievance Process
Common Types of Grievances
When a Grievance Is Filed Against You
Right to Equitable Compensation
Employee Responsibilities
Ethics for Supervisors
Library Ethics
Managerial Ethics
Notes
Bibliography
13-PROGRESSIVE DISCIPLINE AND TERMINATION PROCEDURES
Discipline and Discharge
Termination of Employment
Resignation
Release
Relieved
Layoff
Discharge
Reasons for Termination
Reducing the Number of Problem Employees
Corrective Discipline
Predischarge Rights of Public Employees
Steps to Take Before Terminating an Employee
How to Terminate an Employee
The Impacts of Termination
Mistakes Made in Terminations
Constructive Discharge
Gross Misconduct
Notes
Bibliography
14-QUESTIONS ASKED BY NEW SUPERVISORS
How Is This Book Different?
Will I Have to Change to Become a Supervisor?
Why Do Beginning Supervisors Feel Underpaid?
How Much Should I Depend on Other Supervisors?
Where Else Can I Turn for Help?
How Important Is Education to Advancement?
How Do I Cope with Too Much Work?
How Can I Get Everything Done?
What Should I Do When I Get Discouraged?
How Can I Be Sure I Want to Be a Supervisor?
Where Will I Be in Five Years?
How Do I Know When I Have Developed a Leadership Style?
In a Few Words, What Is the Best Advice for Supervisors?
Bibliography
Glossary of Financial Aid Terms
Acronyms
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Definitions
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Index
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