Experiencing and Managing Emotions in the Workplace

List of Contributors.
Dedication.
About the Editors.
Overview: Experiencing and Managing Emotions in the Workplace.
Chapter 1 The Emotion Experiences of Employees in a Work Setting.
Chapter 2 A Model of Psychological Wellness for Human Resource Employees in a Platinum and Steel Production Environment.
Chapter 3 Muted Anger in the Workplace: Changing the "Sound" of Employee Emotion Through Social Sharing.
Chapter 4 A Holistic Approach to the Explanation of Organizational Behavior: The Theory and Practice of "Analysis of Demand".
Chapter 5 Measuring Affect Over Time: The Momentary Affect Scale.
Chapter 6 Emotional Responses to the Injustice of Organizational Change: A Qualitative Study.
Chapter 7 The Role of Cognition and Attitude in Driving Behavior: Elaborating on Affective Events Theory.
Chapter 8 Affect and Employee Proactivity: A Goal-Regulatory Perspective.
Chapter 9 A Model of Compassionate Responses to Anger Expression.
Chapter 10 Trading in Emotions: A Closer Examination of Emotional Labor.
Chapter 11 The Emotion Work of Police.
Chapter 12 Emotion Regulation Strategies among Customer Service Employees: A Motivational Approach.
Chapter 13 Organizational Emotional Intelligence: Theoretical Foundations and Practical Implications.
Chapter 14 We are all Mad in Wonderland: An Organizational Culture Framework for Emotions and Emotional Intelligence Research.
Appendix: Conference Reviewers.
Experiencing and Managing Emotions in the Workplace.
Research on emotion in organizations.
Research on emotion in organizations.
Copyright page.