Introduction, I. Technology and Outreach, Wired But Not Connected: Accessibility of Academic Library Home Pages, Real-Time Reference Service for the Remote User: From the Telephone and Electronic Mail to Internet Chat, Instant Messaging, and Collaborative software, Marketing Electronic Resources and Services: Surveying Faculty Use as a First Step, Accessing the Old and the New: Outreach via Web Exhibits and Archive Collections at the University of Arizona Library, Expanding Outreach to a Unique User Community: The Slavic Reference Service and the Internet, II. Targeting Special Connections: Specific User Groups and Liaison Partners, Ready to Read: A Collaborative, Community-Wide Emergent Literacy Program, Pressing the F1 Key--And Retrieving Each Other, Orienting Neighborhood Youth to an Academic Library: Creating Campus-Community Connections, Providing Library Outreach to Student Athletes, Developing Proactive Partnerships: Minority Cultural Centers, Expanding the Learning Community: An Academic Library Outreach Program to High Schools, III. A Different Approach: New User Programs and Outreach Services, The "Open House," An Effective Library Public Relations and Instruction Tool, Outside the Exhibit Case: An Undergraduate Library Welcomes the Community, Developing a Liaison Program in a New Organizational Structure--A Work in Progress, Collaborative Learning: University Archives and Freshman Composition, Academic Library Outreach Through Faculty Partnerships and Web-Based Research Aids, IV. Outreach in an Academic Library: Overview, Issues, and Background, Improving ADA Access: Critical Planning, Instruction and Outreach at Colorado State University Libraries, Outreach at a Public, Academic, Regional Library--Texas A&M University-Cor
