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A Bold, Human-Centered Guide to Leading Change That Actually Works
What if your biggest barrier to change isn't strategy, but humanity?
In Love as a Change Strategy, the team behind the Wall Street Journal bestseller Love as a Business Strategy is back-with an urgent, deeply human follow-up. This isn't another dry playbook on change management. It's a wake-up call for leaders who are tired of fear-fueled cultures, toxic "transformation," and surface-level solutions.
The truth? Most change fails because people resist what they don't trust-and leaders aren't willing to change themselves first. That's where this book begins.
Part memoir, part practical guide, and part leadership journey, Love as a Change Strategy takes readers inside one company's brutally honest transformation story. Through powerful storytelling, actionable tools, and sharp insights, the authors reveal what happens when you lead change from a place of love-not fear.
Inside, you'll discover:
If you're leading change (or trying to survive one), this book is your roadmap. Raw, honest, and transformational-Love as a Change Strategy is the leadership reset we all need.
SOFTWAY (softway.com) is a people-first consulting firm that helps businesses transform through technology, communication, and culture. In 2015, when a toxic workplace culture nearly brought the company to its knees, Softway's leadership team-including authors MOHAMMAD ANWAR, FRANK DANNA, JEFF MA, and CHRIS PITRE-chose a new path: rebuilding the business on its greatest asset-its people.
Their first book, Love as a Business Strategy, chronicled that journey and sparked a movement to bring humanity back to the workplace.
Now, in Love as a Change Strategy, the authors share the next chapter-a story of reorganization, reinvention, and renewal- and offer powerful, people-first principles for leading sustainable change.
CULTURE+ (culture-plus.com) was founded in 2021 to scale the impact of transformation. Co-created by the same leadership team, Culture+ delivers immersive leadership experiences, measurement tools, and training that help organizations activate lasting change.
LOVE AS A STRATEGY (LoveAsAStrategy. com) is the banner for the movement-uniting books, tools, experiences, and stories that prove love belongs at the heart of every business decision.
Foreword ixNory Angel
The Elephant in the Room 1
Part I Turn and Face the Change 11
Chapter 1 Why Change? 13
Chapter 2 Why Love Is Necessary for Change 27
Chapter 3 Change Starts with You 39
Part II The Six Principles of Change 55
Chapter 4 Embrace Discomfort 59
Chapter 5 Prioritize Relationships 77
Chapter 6 Practice Empathetic Curiosity 93
Chapter 7 Experiment 109
Chapter 8 Wield Your Influence 123
Chapter 9 Be Effective 139
Part III The Impact of Change 159
Chapter 10 Personal Change 161
Chapter 11 Team Change 181
Chapter 12 Organizational Change, Global Impact 195
Chapter 13 Choose Your Hard 211
Notes 221
Acknowledgments 223
About the Authors 235
About Softway 237
Index 239
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