Achieve CAPM Exam Success, 2nd Edition

Name: Achieve CAPM Exam Success, 2nd Edition | A Concise Study Guide and Desk Reference
Brand: J. Ross Publishing
Price: 61.49 EUR
Availability: OnlineOnly

A Concise Study Guide and Desk Reference

Diane Altwies(Autor*in)

J. Ross Publishing

Erschienen am 1. Januar 2014

616 Seiten

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978-1-60427-746-3 (ISBN)

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Inhalt

Front Cover
Title Page
Copyright
Contents
Foreword
Preface
Acknowledgments
Introduction
Authors' Information
Web Added Value
Chapter 1 Study Tips & Assessment Exam
What is a Certified Associate in Project Management (CAPM)?
CAPM Exam Specifics
Study Tips
Exam Tips
Time Management During the Exam
FAQs About the Exam
Memorization Tips for Performance Domains, Process Groups, Knowledge Areas, and Processes
Memorization Tip for the Five Process Groups
Memorization Tip for the Ten Knowledge Areas
Formulas, Equations and Rules
Project Network Schedules
Normal Distribution
Triangular Distribution
Weighted-Average or Beta/PERT Distribution
Statistical Sums
Earned Value Management
Estimate at Completion
Remaining Budget
Budget at Completion
Estimate to Complete
Communications Channels
Rule of Seven
Sample Study Schedule
Sample Assessment Exam
Chapter 2 Project Management Overview
Project Management Overview
Knowledge Area Processes
Key Definitions
The Purpose of Project Management Standards
What is a Project?
What is Project Management?
Relationship Between Project Management, Program Management, and Portfolio Management
Program Management
Portfolio Management
Projects and Strategic Planning
Project Management Office
Project Management in Operations Management
Business Value
Project Management Roles and Skills
Role of the Project Manager
Project Management Skills
Role of the Project Participant
Organization Cultures and Styles
Organizational Communication
Organizational Structures
Functional Organizations
Matrix Organizations
Projectized Organizations
Common Themes Across the PMBOK® Guide
Key PMBOK® Guide Concepts
Organizational Process Assets
Processes and Procedures
Corporate Knowledge Base
Enterprise Environmental Factors
PMBOK® Guide Impact on All Project Participants
Stakeholders
Project Owners and Sponsors
Project Management Team
Project Team
Governance Across the Project Life Cycle
Characteristics of the Project Life Cycle
The Influence Curve
Product versus Project Life Cycle Relationships
Project Phases
The PMI Code of Ethics and Professional Conduct
Responsibility
Respect
Fairness
Honesty
Sample CAPM Exam Questions on Project Management Overview
Answers and References for Sample CAPM Exam Questions on Project Management Overview
Answers to Class Exercises
Chapter 3 Processes
Project Management Processes, Process Groups, and the Interaction of Processes
Knowledge Area Processes
Key Definitions
Project Management Processes and Process Groups
Initiating Process Group
Planning Process Group
Executing Process Group
Monitoring and Controlling Process Group
Closing Process Group
Work Performance Data, Work Performance Information, and Work Performance Reports
Sample CAPM Exam Questions on Management Processes
Answers and References for Sample CAPM Exam Questions on Management Processes
Chapter 4 Integration
Integration Management
Knowledge Area Processes
Key Definitions
Develop Project Charter Process
Sources of Project Work
Project Statement of Work
Business Case
Agreements
Project Charter
Enterprise Environmental Factors
Organizational Process Assets
Expert Judgment
Facilitation Techniques
Develop Project Management Plan Process
Project Management Plan
Baseline Plans
Enterprise Environmental Factors
Organizational Process Assets
Expert Judgment
Facilitation Techniques
Outputs from Planning in All Other Processes
Direct and Manage Project Work Process
Expert Judgment
Project Management Information System
Meetings
Outputs of the Manage Project Work Process
Deliverables of the Manage Project Work Process
Work Performance Data
Change Requests
Project Management Plan Updates
Project Document Updates
Monitor and Control Project Work Process
Enterprise Environmental Factors
Organizational Process Assets
Analytical Techniques
Project Management Information System
Meetings
Outputs of the Monitor and Control Project Work Process
Perform Integrated Change Control Process
Configuration Control
Change Requests
Enterprise Environmental Factors
Organizational Process
Expert Judgment
Meetings
Change Control Tools
Outputs of the Perform Integrated Change Control Process
Close Project or Phase Process
Expert Judgment
Analytical Technique
Meetings
Outputs of the Close Project or Phase Process
Professional Responsibility
Key Interpersonal Skills for Success
Be a Better Project Manager
Sample CAPM Exam Questions on Integration Management
Answers and References for Sample CAPM Exam Questions on Integration Management
Answers to Class Exercises
Chapter 5 Scope
Scope Management
Knowledge Area Processes
Key Definitions
Plan Scope Management Process
Expert Judgment and Meetings
Collect Requirements Process
Interviews
Group Decision Making
Define Scope Process
Facilitated Workshops
Parking Lots
Product Analysis
Alternatives Identification
Create WBS Process
Work Breakdown Structure
Control Accounts and Work Packages
Planning Packages and Subprojects
Decomposition
Categorization of the WBS
Validate Scope Process
Inspection
Accepted Deliverables
Change Requests
Control Scope Process
Variance Analysis
Change Management
Professional Responsibility
Key Interpersonal Skills for Success
Be a Better Project Manager
Sample CAPM Exam Questions on Scope Management
Answers and References for Sample CAPM Exam Questions on Scope Management
Answers to Class Exercises
Chapter 6 Time
Time Management
Knowledge Area Processes
Key Definitions
Plan Schedule Management Process
Expert Judgment and Meetings
Analytical Techniques
Define Activities Process
Decomposition
Milestone List
Rolling Wave Planning
Expert Judgment
Sequence Activities Process
Precedence Diagramming Method
Dependency Determination
Lags and Leads
Updating the WBS Dictionary
Estimate Activity Resources Process
Alternatives Analysis
Bottom-Up Estimating
Expert Judgment
Resource Breakdown Structure
Estimate Activity Durations Process
Analogous Estimates
Parametric Estimates
Three-Point Estimates
Level of Effort
Group Decision Making
Reserve Analysis
Develop Schedule Process
Schedule Network Analysis
Critical Path Method
Critical Chain Method
Resource Optimization Techniques
Schedule Compression
Creating a Schedule
Schedule Baseline
Control Schedule Process
Performance Reviews
Professional Responsibility
Key Interpersonal Skills for Success
Conflict Management
Be a Better Project Manager
Sample CAPM Exam Questions on Time Management
Answers and References for Sample CAPM Exam Questions on Time Management
Answers to Class Exercises
Chapter 7 Cost
Cost Management
Knowledge Area Processes
Key Definitions
Plan Cost Management Process
Expert Judgment, Meetings, and Analytical Techniques
Estimate Costs Process
Analogous Estimates
Parametric Estimates
Three-Point Estimates
Bottom-Up Estimates
Reserve Analysis
Cost of Quality
Group Decision Making
Determine Budget Process
Cost Aggregation
Reserve Analysis
Funding Limit Reconciliation
Control Costs Process
Earned Value Management
Forecasting
To Complete Performance Index
Performance Reviews
Reserve Analysis
Professional Responsibility
Be a Better Project Manager
Sample CAPM Exam Questions on Cost Management
Answers and References for Sample CAPM Exam Questions on Cost Management
Answers to Class Exercises
Chapter 8 Quality
Quality Management
Knowledge Area Processes
Key Definitions
Plan Quality Management Process
Cost Benefit Analysis
Cost of Quality
Seven Basic Quality Tools
Benchmarking
Design of Experiments
Statistical Sampling
Perform Quality Assurance Process
Quality Audits
Process Analysis
Control Quality Process
Inspection
Professional Responsibility
Key Interpersonal Skills for Success
Coaching
Be a Better Project Manager
Sample CAPM Exam Questions on Quality Management
Answers and References for Sample CAPM Exam Questions on Quality Management
Answers to Class Exercises
Chapter 9 Human Resources
Human Resources Management
Knowledge Area Processes
Key Definitions
Plan Human Resource Management Process
Organization Charts and Position Descriptions
Networking
Organizational Theory
Expert Judgment
Acquire Project Team Process
Pre-assignment
Negotiation
Virtual Teams
Resource Calendars and Project Staff Assignments
Develop Project Team Process
Interpersonal Skills for Developing a Team
Training
Team Building
Ground Rules
Recognition and Rewards
Colocation
Manage Project Team Process
Issue Log
Conflict Management
Ways to Manage Conflict
Project Performance Appraisals
Interpersonal Skills for Managing a Team
Professional Responsibility
Be a Better Project Manager
Sample CAPM Exam Questions on Human Resources Management
Answers and References for Sample CAPM Exam Questions on Human Resources Management
Answers to Class Exercises
Chapter 10 Communications
Communications Management
Knowledge Area Processes
Key Definitions
Plan Communications Management Process
Communication Requirements Analysis
Communication Channels
Communication Technology
Communication Models
Communication Methods
Meetings
Manage Communications Process
Communication Technology
Communication Models
Communication Methods
Performance Reporting
Control Communications Process
Information Management Systems
Expert Judgment
Meetings
Professional Responsibility
Key Interpersonal Skills for Success
Communication
Be a Better Project Manager
Sample CAPM Exam Questions on Communications Management
Answers and References for Sample CAPM Exam Questions on Communications Management
Answers to Class Exercises
Chapter 11 Risk
Risk Management
Knowledge Area Processes
Key Definitions
Plan Risk Management Process
Analytical Techniques
Risk Categories
Stakeholder Tolerances
Probability and Impact Decision Chart
Meetings
Expert Judgment
Identify Risks Process
Documentation Reviews
Information Gathering Techniques
Checklist Analysis
Assumptions Analysis
Diagramming Techniques
SWOT Analysis
Expert Judgment
Writing a Risk Statement
Perform Qualitative Risk Analysis Process
Probability and Impact Analysis
Probability and Impact Matrix
Risk Data Quality Assessment
Risk Categorization
Risk Urgency Assessment
Expert Judgment
Perform Quantitative Risk Analysis Process
Quantitative Risk Analysis and Modeling Techniques
Expert Judgment
Plan Risk Responses Process
Strategies for Negative Risks or Threats
Strategies for Positive Risks or Opportunities
Contingent Response Strategies
Expert Judgment
Control Risks Process
Risk Reassessment
Risk Audits
Variance and Trend Analysis
Technical Performance Measurement
Reserve Analysis
Meetings
Professional Responsibility
Key Interpersonal Skills for Success
Influencing
Be a Better Project Manager
Sample CAPM Exam Questions on Risk Management
Answers and References for Sample CAPM Exam Questions on Risk Management
Answers to Class Exercises
Chapter 12 Procurement
Procurement Management
Knowledge Area Processes
Key Definitions
Plan Procurement Management Process
Make or Buy Analysis
Expert Judgment
Market Research
Meetings
Procurement Management Plan
Procurement Statement of Work
Source Selection Criteria
Contract Types
Fixed Price Contracts
Cost Reimbursable Contracts
Time and Material Contracts
Conduct Procurements Process
Bidder Conferences
Proposal Evaluation Techniques
Expert Judgment
Advertising, Independent Estimate, and Analytical Techniques
Procurement Negotiations
Negotiation Tactics
Control Procurements Process
Contract Change Control System
Procurement Performance Reviews
Inspections and Audits
Performance Reporting
Claims Administration
Payment Systems and Records Management Systems
Close Procurements Process
Procurement Audits
Procurement Negotiations
Professional Responsibility
Key Interpersonal Skills for Success
Negotiation
Be a Better Project Manager
Sample CAPM Exam Questions on Procurement Management
Answers and References for Sample CAPM Exam Questions on Procurement Management
Answers to Class Exercises
Chapter 13 Stakeholder Management
Stakeholder Management
Knowledge Area Processes
Key Definitions
Identify Stakeholders Process
Stakeholder Analysis
Expert Judgment
Meetings
Stakeholder Register
Plan Stakeholder Management Process
Analytical Techniques
Expert Judgment
Meetings
Stakeholder Management Plan
Manage Stakeholder Engagement Process
Communication Methods
Interpersonal Skills
Management Skills
Control Stakeholder Engagement Process
Information Management Systems
Expert Judgment
Meetings
Professional Responsibility
Key Interpersonal Skills for Success
Political Awareness
Culture
Trust Building
Be a Better Project Manager
Sample CAPM Exam Questions on Stakeholder Management
Answers and References for Sample CAPM Exam Questions on Stakeholder Management
Answers to Class Exercises
Chapter 14 Final Exam
Sample Final Exam
Chapter 15 Appendices
Appendix A: Sample Assessment Exam
Answers and References
Appendix B: Sample Final Exam
Answers and References
Appendix C: Glossary
Appendix D: Bibliography
Chapter 16 Index

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