The New ebay

About the author vii
Acknowledgements ix
Introduction xi
Part I : Getting started 1
1 eBay basics 3
Part II : Finding and buying products 19
2 Searching for products 21
3 The search results page 31
4 Browsing for products 37
5 The View item page 41
6 Bidding on and buying products 51
7 Paying for an item 59
8 Keeping track of purchases in My eBay 69
9 Troubleshooting purchases 75
Buying TOP 10 79
Part III : Selling a product (Basic selling) 81
10 An introduction to selling 83
11 Registering as an eBay seller 85
12 Listing an item for sale 87
13 Keeping track of listings using My eBay 111
14 Accepting payments 119
15 Postage and handling tips 123
16 Customer service 127
17 eBay's selling fees 129
18 Troubleshooting for eBay sellers 131
Basic selling TOP 10 134
Part IV : Planning your pro table eBay business (Advancedselling part I) 135
19 The foundations of a profi table business 139
20 Researching products, competitors and customers 143
21 Sourcing products to sell 147
22 Budgeting for profi t 153
23 Setting up your business operations 157
24 Your eBay brand 163
25 Listing your products and managing inventory 167
26 Best match -- visibility in eBay search 191
27 Opening a store and marketing options 197
28 eBay and PayPal fees 209
Planning a business TOP 10 216
Part V : Running a successful eBay business (Advanced sellingpart II) 219
29 Managing sales and customers 221
30 Accepting and tracking payments 237
31 Shipping and packaging 243
32 Reporting 253
33 Troubleshooting for eBay businesses 257
Running a business TOP 10 261
Conclusion 263
Appendix: Creating a complete business plan 265
Index 273