Pet-Specific Care for the Veterinary Team

Name: Pet-Specific Care for the Veterinary Team
Brand: Wiley-Blackwell
Price: 118.99 EUR
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Lowell Ackerman(Herausgeber*in)

Wiley-Blackwell (Verlag)

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Erschienen am 11. März 2021

1104 Seiten

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978-1-119-54069-4 (ISBN)

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Inhalt

Cover
Title Page
Copyright Page
Contents
Contributors
Preface
Editor-in-Chief
Section 1 Overview
Chapter 1.1 Overview of Pet-Specific Care
1.1.1 Summary
1.1.2 Terms Defined
1.1.3 Why Pet-Specific Care?
1.1.4 Risk Assessment
1.1.5 The Need
1.1.6 Fundamental Drivers of Pet-Specific Care
Abbreviation
Recommended Reading
Chapter 1.2 Providing a Lifetime of Care
1.2.1 Summary
1.2.2 Terms Defined
1.2.3 Risk (Needs) Assessment
1.2.4 Risk Management
1.2.5 The First Visit
1.2.6 Subsequent Visits
1.2.7 Cautions
Abbreviation
Recommended Reading
Chapter 1.3 Personalized Care Plans
1.3.1 Summary
1.3.2 Terms Defined
1.3.3 Premise of Pet-Specific Care
1.3.4 Practice Pet Populations
1.3.5 Components of Personalized Pet Care Plans
1.3.6 Genetic Testing and Personalized Care Plans
1.3.7 Putting DNA Testing in Perspective
1.3.8 Putting It All Together
1.3.9 Cautions
Abbreviation
Chapter 1.4 Opportunities for Pet-Specific Care
1.4.1 Terms Defined
1.4.2 Veterinary Teams are Teachers
1.4.3 Wellness and Prevention are Key
1.4.4 Components of Individualized Care
1.4.5 Pet-Specific Care Takes Extra Time and Effort
Abbreviations
Recommended Reading
Chapter 1.5 Feline-Friendly Care
1.5.1 Summary
1.5.2 Terms Defined
1.5.3 The Data is for the Dogs
1.5.4 Cat Concepts in the Veterinary Clinic
1.5.5 Feline Friendliness Starts at Home
1.5.6 It's All About the Cat, and Their Person
1.5.7 Cautions
Abbreviations
References
Recommended Reading
Chapter 1.6 Adapting to a New Normal
1.6.1 Summary
1.6.2 Terms Defined
1.6.3 Client Experience
1.6.4 Changing Practice Protocols
1.6.5 Expectations for Telehealth
1.6.6 Economic Insecurity
1.6.7 Retail Considerations
1.6.8 Vendor Relationships
1.6.9 Changing Business Models
1.6.10 Cautions
Recommended Reading
Section 2 Concepts and Prospects
Chapter 2.1 Evidence-Based Veterinary Medicine and Personal Bias
2.1.1 Summary
2.1.2 Terms Defined
2.1.3 What Is EBVM?
2.1.4 Why Do We Need EBVM?
2.1.5 How Does EBVM Work in Practice?
References
Recommended Reading
Chapter 2.2 The Role of Incremental Care
2.2.1 Summary
2.2.2 Terms Defined
2.2.3 Cautions
Recommended Reading
Chapter 2.3 Prevalence and Incidence
2.3.1 Summary
2.3.2 Terms Defined
2.3.3 Introduction
2.3.4 Key Differences
2.3.5 Why is Incidence So Much Harder to Determine?
2.3.6 When/Why Do We Really Need Incidence?
2.3.7 Always Prevalence in Veterinary Medicine
Recommended Reading
Chapter 2.4 Checklists in Veterinary Practice
2.4.1 Summary
2.4.2 Terms Defined
2.4.3 The Need
2.4.4 The Tool
2.4.5 Checklists in Veterinary Medicine
2.4.6 Cautions
Abbreviation
References
Chapter 2.5 Virtual Care (Telehealth)
2.5.1 Summary
2.5.2 Terms Defined
2.5.3 The Marketplace
2.5.4 Professional Considerations
2.5.5 Implementation
2.5.6 Remote Monitoring
2.5.7 Financial Aspects of Virtual Care
2.5.8 Cautions
Recommended Reading
Chapter 2.6 Generational Considerations
2.6.1 Summary
2.6.2 Terms Defined
2.6.3 The Silent Generation
2.6.4 Baby Boomers
2.6.5 Generation X
2.6.6 Millennials
2.6.7 Generation Z
Recommended Reading
Chapter 2.7 Risk Assessment
2.7.1 Summary
2.7.2 Terms Defined
2.7.3 Determining Risk
2.7.4 How Common Is It?
2.7.5 How Serious Is the Problem?
2.7.6 How Diagnosable Is the Problem?
2.7.7 How Preventable Is the Problem?
2.7.8 How Treatable Is the Problem?
2.7.9 Refining Risk Assessment
2.7.10 Risk Assessment for Well Patients
Abbreviation
Recommended Reading
Chapter 2.8 Risk Management
2.8.1 Summary
2.8.2 Terms Defined
2.8.3 How Risk Management is Defined
2.8.4 Risk Management Methods
2.8.5 Why Some People are More Risk-Averse than Others
2.8.6 The True Risk for Pet Owners
2.8.7 Cautions
Reference
Recommended Reading
Chapter 2.9 Anticipated Costs of Pet Care
2.9.1 Summary
2.9.2 Veterinarians and Cost Discussions
2.9.3 The Do's and Don'ts of Discussing Cost of Care with Clients
2.9.4 Preparing Clients for the Cost of Care Over a Pet's Lifetime
References
Chapter 2.10 Affordability of Veterinary Services
Solutions to the Pet Healthcare Affordability Crisis
Reference
Recommended Reading
Chapter 2.11 Discounting in Veterinary Practice
2.11.1 Summary
2.11.2 Terms Defined
Recommended Reading
Chapter 2.12 Blockchain in Veterinary Medicine
2.12.1 Summary
2.12.2 Terms Defined
2.12.3 Healthcare Applications
2.12.4 Cautions
Recommended Reading
Chapter 2.13 Placebo and Nocebo
2.13.1 Summary
2.13.2 Terms Defined
2.13.3 Caregiver Placebo Effect
2.13.4 The Hawthorne Effect
2.13.5 Regression to the Mean
2.13.6 Honest Placebo
2.13.7 Nocebo Effect
Recommended Reading
Chapter 2.14 Benefits of the Human-Animal Bond
2.14.1 Summary
2.14.2 Terms Defined
2.14.3 Cautions
References
Recommended Reading
Chapter 2.15 Promoting the Human-Animal Bond
2.15.1 Summary
2.15.2 Terms Defined
2.15.3 The Human-Animal Bond
2.15.4 Client Education Opportunities
2.15.5 Educational Topics that Promote the Human-Animal Bond
Abbreviation
References
Chapter 2.16 Pain and Pain Management
2.16.1 Terms Defined
2.16.2 Recognition/Assessment of Pain
2.16.3 Prevention and Treatment of Pain
2.16.4 Confounders of Pain
2.16.5 Cautions
Abbreviation
References
Recommended Reading
Chapter 2.17 Emergency Preparedness
2.17.1 Summary
2.17.2 Terms Defined
2.17.3 Pet-Specific Advice for Clients
2.17.4 Cautions
Recommended Reading
Chapter 2.18 Population Control
2.18.1 Summary
2.18.2 Terms Defined
2.18.3 The Reason for Sterilization
2.18.4 The Rise of Pediatric Neutering
2.18.5 Ovariectomy Versus Ovariohysterectomy
2.18.6 Alternatives to Permanent Sterilization
2.18.7 Cautions
References
Recommended Reading
Chapter 2.19 One Health
2.19.1 Terms Defined
2.19.2 Zoonotic Diseases
2.19.3 Antibiotic Usage
2.19.4 Home-Made Diets
2.19.5 Special Consideration for Exotic Pets and Wildlife
2.19.6 Veterinary Healthcare Team Strategies
Reference
Chapter 2.20 Cancer Precision Medicine
2.20.1 Summary
2.20.2 Terms Defined
2.20.3 Cancer is a Disease of Dysregulated Genes
2.20.4 Cancer Precision Medicine for Individualized and Molecular Therapy
2.20.5 Challenges and Solutions for Precision Medicine and Veterinary Oncology
2.20.6 Cancer Precision Medicine for Reverse Drug Development
2.20.7 Are You Ready to Interpret a Pmed Analysis of Disease?
Recommended Reading
Section 3 Hereditary Considerations
Chapter 3.1 Genetic Basics
3.1.1 Summary
3.1.2 Terms Defined
3.1.3 DNA: The Fabric of Life
3.1.4 Mutations
3.1.5 Propagation of Traits
3.1.6 Microsatellites
3.1.7 Predicting Genotype
3.1.8 Genetics Versus Genomics
3.1.9 The Impact of Breeding
Recommended Reading
Chapter 3.2 Modes of Inheritance
3.2.1 Summary
3.2.2 Terms Defined
3.2.3 Recessive and Dominant Traits
3.2.4 Cytoplasmic Inheritance
Reference
Recommended Reading
Chapter 3.3 The Genetics of Disease
3.3.1 Summary
3.3.2 Terms Defined
3.3.3 Dominance and Disease
3.3.4 More on Penetrance and Expressivity
3.3.5 Epistasis
3.3.6 Epigenetics
3.3.7 Genetics and Cancer
3.3.8 Genetics and Behavior
Abbreviation
References
Recommended Reading
Chapter 3.4 Predicting and Eliminating Disease Traits
3.4.1 Summary
3.4.2 Terms Defined
3.4.3 Risk Factors
3.4.4 Genotypic and Phenotypic Testing
3.4.5 History
3.4.6 Counseling
3.4.7 Checklists
3.4.8 Predicting Outcomes
3.4.9 Hardy-Weinberg Law
3.4.10 Preserving Genetic Diversity
3.4.11 Bias
Abbreviation
Recommended Reading
Chapter 3.5 Conformation Extremes and the Veterinary Team
3.5.1 Summary
3.5.2 Terms Defined
3.5.3 The Origin of the Problem
3.5.4 Consequences of Extreme Conformation
3.5.5 What the Veterinary Team Can Do
Recommended Reading
Chapter 3.6 Genetic Testing
3.6.1 Summary
3.6.2 Terms Defined
3.6.3 Phenotypic Tests
3.6.4 Genotypic Tests
3.6.5 Availability of Genetic Tests
3.6.6 Cautions
Recommended Reading
Chapter 3.7 Genetic Health Registries and Research Organizations
3.7.1 Summary
3.7.2 Terms Defined
3.7.3 The Need
3.7.4 Genetic Health Registries
3.7.5 Research Organizations
3.7.6 Utility
3.7.7 Cautions
Abbreviation
Recommended Reading
Chapter 3.8 Genetic Counseling
3.8.1 Summary
3.8.2 Terms Defined
3.8.3 On a Client Acquiring a New Pet
3.8.4 Genetic Counseling in Owned Animals
3.8.5 Breeding Recommendations
Abbreviations
Recommended Reading
Chapter 3.9 Purebreds, Mixed-Breeds, and Hybrids
3.9.1 Summary
3.9.2 Terms Defined
3.9.3 Purebreds
3.9.4 Hybrids
3.9.5 Mixed-Breeds
Recommended Reading
Chapter 3.10 Advising Clients on Selecting an Appropriate Pet
3.10.1 Summary
3.10.2 Terms Defined
3.10.3 Acquiring a Pet
References
Recommended Reading
Chapter 3.11 Integrating Genotypic and Phenotypic Testing
3.11.1 Summary
3.11.2 Terms Defined
Recommended Reading
Chapter 3.12 Orthopedic Screening
3.12.1 Summary
3.12.2 Congenital and Acquired Orthopedic Conditions Can Be Common
3.12.3 Diagnostic Methods for Screening for Orthopedic Disease and Risk Factors
3.12.4 Incorporating Orthopedic Screening into Your Practice Workflow and Client Recommendations
References
Recommended Reading
Chapter 3.13 Breed Predisposition
3.13.1 Summary
3.13.2 Screening for Genetic Diseases
3.13.3 Breed-Specific Risk Assessment
3.13.4 Developing a Breed-Specific Wellness Program
3.13.5 Marketing Breed-Specific Wellness
3.13.6 DNA Testing Recommendation Scripts
Abbreviations
Reference
Recommended Reading
Chapter 3.14 Breed-Specific Variants in Laboratory Testing
3.14.1 Summary
3.14.2 Terms Defined
3.14.3 Sighthounds
3.14.4 Akitas, Jindos, Shiba Inus, and the Chinese Shar Pei
3.14.5 Cavalier King Charles Spaniels
3.14.6 Maltese Dogs
3.14.7 Canine Elliptocytosis
3.14.8 Breed-Specific Hematological and Biochemical Variations in Cats
3.14.9 Cautions
Chapter 3.15 Breed-Related Anesthetic Considerations
3.15.1 Summary
3.15.2 True Breed Sensitivities to Anesthetic Drugs
3.15.3 Controversial "Sensitivity"
3.15.4 Breeds with Common Underlying Conditions That Can Impact Anesthesia
3.15.5 Impact of Breed-Related Size and Temperament
3.15.6 Breed-Related Temperament as a Risk Factor
3.15.7 Decreasing Anesthetic Risk - Breed or Otherwise
Chapter 3.16 Breed-Related Drug Sensitivities
3.16.1 Summary
3.16.2 Terms Defined
3.16.3 Basic Genetic Concepts
3.16.4 Pharmacogenetics of Drug Metabolism
3.16.5 Pharmacogenetics and the P-Glycoprotein Drug Transporter
3.16.6 P-Glycoprotein and Drug Absorption
3.16.7 P-Glycoprotein and Drug Absorption
3.16.8 P-glycoprotein and Drug Absorption
3.16.9 Pharmacogenetics and Hypersensitivity Reactions
Recommended Reading
Chapter 3.17 Breed-Related Nutritional Issues
3.17.1 Summary
3.17.2 Nutritional Assessment
3.17.3 Discussion
3.17.4 Nutritional Recommendation and Plan
Chapter 3.18 Breed-Related Eye Conditions
3.18.1 Summary
3.18.2 Terms Defined
3.18.3 Cataract
3.18.4 Collie Eye Anomaly (Choroidal Hypoplasia)
3.18.5 Lens Luxation
3.18.6 Progressive Retinal Atrophy
3.18.7 Glaucoma
Recommended Reading
Chapter 3.19 Mixed-Breed Considerations
3.19.1 Summary
3.19.2 Terms Defined
3.19.3 Hybrid Vigor
3.19.4 Health Considerations
3.19.5 Practical Implications
3.19.6 Genetic Testing
Recommended Reading
Section 4 Nonhereditary Considerations
Chapter 4.1 Canine and Feline Life Stages
4.1.1 Summary
4.1.2 Veterinary Care for All Life Stages
4.1.3 Canine Life Stages
4.1.4 Feline Life Stages
4.1.5 Ensure Everyone is on Board
References
Chapter 4.2 Gender-Related Considerations
4.2.1 Summary
4.2.2 Terms Defined
4.2.3 Sex-Linked Traits
4.2.4 Mitochondrial Inheritance
4.2.5 Sex-Limited Traits
4.2.6 Gender Predisposition
4.2.7 Abnormalities in Sexual Differentiation
4.2.8 Spay/Neuter
Recommended Reading
Chapter 4.3 Prevention and Control of Infectious Diseases
4.3.1 Summary
4.3.2 Terms Defined
4.3.3 Introduction
4.3.4 Pathogen Factors Influencing Disease
4.3.5 Pet-Specific Factors Influencing Disease
4.3.6 Environment-Specific Factors Contributing to Disease
4.3.7 Conclusion
Chapter 4.4 Preventing Infectious Diseases in the Small Animal Veterinary Hospital
4.4.1 Summary
4.4.2 Terms Defined
4.4.3 Overview of Common Hospital-Acquired Infections
4.4.4 Infection Control Program Goals
4.4.5 Prevention of Pathogen Introduction
4.4.6 Hand Hygiene
4.4.7 General Animal Handling
4.4.8 Handling Animals with Infectious Disease
4.4.9 Environmental Cleaning
4.4.10 Surgical Preparation
4.4.11 Conclusion
Chapter 4.5 Prevention and Control of Parasites
4.5.1 Summary
4.5.2 Terms Defined
4.5.3 The Need
4.5.4 The Products
4.5.5 Compliance
4.5.6 Staff Training
4.5.7 Client-Staff Interaction
4.5.8 Caution
Chapter 4.6 Role of the Microbiome
4.6.1 Summary
4.6.2 Terms Defined
4.6.3 The Microbiome Defined
4.6.4 Functions of the Microbiome
4.6.5 Microbiomes of the Body
4.6.6 Maintaining a Healthy Microbiome
4.6.7 The Future of Microbiome Work
Chapter 4.7 Embracing Early Detection
4.7.1 Summary
4.7.2 Terms Defined
4.7.3 Practical Applications
Recommended Reading
Chapter 4.8 Pet-Specific Relevance of Reference Intervals
4.8.1 Summary
4.8.2 Terms Defined
4.8.3 Establishing Reference Intervals
4.8.4 The Statistics Underlying Reference Intervals
4.8.5 Patient-Specific Varations in Reference Intervals
4.8.6 Retest When Presented with Unusual or Unexpected Results
4.8.7 The Impact of Panel Testing on Reference Intervals
4.8.8 Cautions
References
Chapter 4.9 Periodontal Disease
4.9.1 Summary
4.9.2 Terms Defined
4.9.3 Attachment Loss
4.9.4 Stages of Periodontal Disease [1]
4.9.5 Cautions
Reference
Recommended Reading
Chapter 4.10 Environmental Considerations
4.10.1 Summary
4.10.2 Terms Defined
4.10.3 Thermal Challenges
4.10.4 Toxin Exposure
4.10.5 Other Reasons to Pet-Proof the Home
4.10.6 Exposure to Infectious Diseases
4.10.7 Cautions
Chapter 4.11 Environmental Enrichment
4.11.1 Summary
4.11.2 Terms Defined
4.11.3 Feline Environmental Needs
4.11.4 Complications Associated with Indoor Living for Cats
4.11.5 Outdoor Living for Cats
4.11.6 Outdoor Exposure in Dogs
4.11.7 Cautions
Chapter 4.12 Homeowner Insurance Considerations
4.12.1 Summary
4.12.2 Terms Defined
4.12.3 Homeowner's Insurance
4.12.4 The Application Process
4.12.5 The Underwriting Process
4.12.6 Dog Breed Exclusions
4.12.7 Damages Caused by Pets
4.12.8 Why Every Pet Owner Should Purchase Higher Limits of Liability Insurance
4.12.9 Cautions
Section 5 Pet-Specific Customer Service
Chapter 5.1 Pet-Specific Customer Service
5.1.1 Summary
5.1.2 Terms Defined
5.1.3 Getting a Good History
5.1.4 Consistency of Care
5.1.5 Team Training
5.1.6 Value Statements
5.1.7 Cautions
Recommended Reading
Chapter 5.2 Meeting Client Needs
5.2.1 Summary
5.2.2 Terms Defined
5.2.3 What Do Clients Need?
5.2.4 Consistency
Recommended Reading
Chapter 5.3 What Clients Expect from the Veterinary Team
5.3.1 Summary
5.3.2 Terms Defined
5.3.3 Determining Expectations
5.3.4 Clear Communication
5.3.5 Value Delivery and Affordability
5.3.6 Advocacy
5.3.7 Confidentiality and Privacy
5.3.8 Cautions
References
Recommended Reading
Chapter 5.4 The Changing Nature of Pet Owners
5.4.1 Summary
5.4.2 Terms Defined
5.4.3 Medicalization
5.4.4 Demographics and Psychographics
5.4.5 Spending
5.4.6 Cautions
Chapter 5.5 Meeting the Needs of Pet Parents
5.5.1 Summary
5.5.2 Terms Defined
5.5.3 Identify The Needs of Pet Parents
5.5.4 Adopt a Holistic Approach to Pet Healthcare
5.5.5 Enhance Client Education About Quality Medical Care
5.5.6 Provide Convenience and Personalized Service
5.5.7 Empower Pet Parents
5.5.8 Focus on Affordability and Cost Savings
Recommended Reading
Chapter 5.6 Adoption Source Options
5.6.1 Summary
5.6.2 Terms Defined
5.6.3 Bricks-and-Mortar Animal Shelters
5.6.4 Foster-Based Pet Rescues
5.6.5 Breeders
5.6.6 Pet Stores
Recommended Reading
Chapter 5.7 Preadoption Counseling
5.7.1 Summary
5.7.2 Proper Pet Hygiene
References
Chapter 5.8 The Biology of Marketing
5.8.1 Summary
5.8.2 Terms Defined
5.8.3 Evolutionary Psychology
5.8.4 The Sales Funnel
5.8.5 Cementing the Bond
Recommended Reading
Chapter 5.9 Dealing with Breeders
5.9.1 Summary
5.9.2 Terms Defined
5.9.3 Mutual Benefit
5.9.4 Entanglement and Trust
Recommended Reading
Chapter 5.10 Discussing Pet-Specific Care
5.10.1 Summary
5.10.2 Terms Defined
5.10.3 Genetic Risk Factors
5.10.4 Lifestyle Management
5.10.5 Life Stage Management
5.10.6 Parasite Control
5.10.7 Vaccination
5.10.8 Oral Care
5.10.9 Discussion
5.10.10 Cautions
Chapter 5.11 Discussing Finances for Pet-Specific Care
5.11.1 Summary
5.11.2 Terms Defined
5.11.3 The Challenge
5.11.4 Client Expectations
5.11.5 Education and Training
References
Chapter 5.12 Discussing Anesthetic Risk
5.12.1 Summary
5.12.2 Decreasing Anesthetic Risk
5.12.3 Client Communication Regarding Anesthesia and Anesthetic Risk for their Pet
5.12.4 Frequently Asked Questions
Recommended Reading
Chapter 5.13 Improving Client Engagement Through Technology
5.13.1 Summary
5.13.2 Terms Defined
5.13.3 The Need
5.13.4 Opportunities
5.13.5 Reputation Management
5.13.6 Telemedicine
5.13.7 Remote Patient Monitoring
Chapter 5.14 Client Education Materials
5.14.1 Summary
5.14.2 Relevance
5.14.3 Distribution
5.14.4 Confirmation
5.14.5 Cautions
Recommended Reading
Chapter 5.15 Client Appointment Scheduling
5.15.1 Summary
5.15.2 Terms Defined
5.15.3 Cautions
Recommended Reading
Chapter 5.16 Maintaining Client Contact Between Appointments
5.16.1 Terms Defined
5.16.2 Branding
5.16.3 Customer Success
5.16.4 Cautions
Recommended Reading
Chapter 5.17 Ensuring and Measuring Client Satisfaction
5.17.1 Summary
5.17.2 The Need
5.17.3 Ensuring Client Satisfaction in a Pet-Specific Care Practice
5.17.4 Measuring Client Satisfaction
References
Recommended Reading
Chapter 5.18 Lifetime Support - Pet Trusts and Wills
5.18.1 Summary
5.18.2 Terms Defined
5.18.3 Wills
5.18.4 Trusts
5.18.5 Cautions
Abbreviation
Reference
Recommended Reading
Section 6 Pet-Specific Considerations
Chapter 6.1 Normal Development Stages of Dogs and Cats
6.1.1 Summary
6.1.2 Terms Defined
References
Chapter 6.2 How Animals Learn
6.2.1 Summary
6.2.2 Terms Defined
6.2.3 Classical Conditioning
6.2.4 Operant Conditioning
6.2.5 Counterconditioning
6.2.6 Cautions
References
Recommended Reading
Chapter 6.3 Managing Life Changes with Pets
6.3.1 Summary
6.3.2 Terms Defined
6.3.3 Moving House
6.3.4 Introducing New Partners
6.3.5 Melding Pet Families
6.3.6 Babies and Children
6.3.7 Co-parenting
6.3.8 Leaving/Death/Family Breakdown
6.3.9 Cautions
References
Recommended Reading
Chapter 6.4 Creating a Pet-Specific User's Manual
6.4.1 Summary
6.4.2 What is a User's Manual for Pets?
6.4.3 Getting Started
6.4.4 Putting Together the User's Manual
6.4.5 Real Benefit
Recommended Reading
Chapter 6.5 Opportunities and Challenges of Providing Services for Low-Income Clients
6.5.1 Summary
6.5.2 Terms Defined
6.5.3 Cautions
Recommended Reading
Chapter 6.6 Fear Free® Concepts
6.6.1 Terms Defined
6.6.2 Getting Started with Fear Free Visits
6.6.3 The Pet's Perspective
6.6.4 Fear Free Takes a Team
6.6.5 Examining the Exam
Reference
Recommended Reading
Chapter 6.7 Cooperative Care
6.7.1 Summary
6.7.2 Terms Defined
6.7.3 Foundation Skills for New Learners
6.7.4 Teaching Consent
6.7.5 Teaching Targets
6.7.6 Responding to Cue
6.7.7 Training Process
6.7.8 Husbandry Behavior
6.7.9 What to Do with Wrong Choices
6.7.10 Cautions
References
Recommended Reading
Chapter 6.8 Managing Routine Procedures to Minimize Problems
6.8.1 Summary
6.8.2 Terms Defined
References
Recommended Reading
Chapter 6.9 Preventing Behavior Problems
6.9.1 Summary
6.9.2 Terms Defined
Recommended Reading
Chapter 6.10 Behavior Problems - Advice
6.10.1 Summary
6.10.2 Terms Defined
6.10.3 Normal Behavior
6.10.4 Mental Illness
6.10.5 Recognition of Mental Illnesses May Be Hampered by Several Factors
6.10.6 Safe Advice
6.10.7 Cautions
Reference
Recommended Reading
Chapter 6.11 Treating Animals with Behavior Problems
6.11.1 Summary
6.11.2 Terms Defined
Recommended Reading
Chapter 6.12 New Puppy/Kitten Considerations
6.12.1 Summary
6.12.2 Tailoring Care to the Individual
6.12.3 Breed-Specific Considerations
6.12.4 Behavior Considerations
6.12.5 Dietary Considerations
6.12.6 Reproductive Health
6.12.7 Dental Prophylaxis
6.12.8 Parasite Control
6.12.9 Vaccine Considerations
6.12.10 Cautions
References
Recommended Reading
Chapter 6.13 Delivering Feline-Friendly Care
6.13.1 Summary
6.13.2 Terms Defined
6.13.3 The Ecology of the Cat
6.13.4 Transport - The Biggest Barrier to Feline Healthcare?
6.13.5 Mental and Social Health - Starts Young and Is Critical for Future Behavior and Adaptability
6.13.6 Fractious Cats
6.13.7 Cautions
Reference
Chapter 6.14 Pain Prevention, Management, and Conditioning
6.14.1 Summary
6.14.2 Terms Defined
6.14.3 Introduction
6.14.4 Pain Prevention Strategy #1: Keep Them Lean
6.14.5 Pain Prevention Strategy #2: Keep Them Active
6.14.6 Pain Prevention Strategy #3: Keep Them Strong
6.14.7 Once Pain Is Present
6.14.8 Cautions
Abbreviations
Recommended Reading
Chapter 6.15 Approaching Obesity on a Pet-Specific Basis
6.15.1 Summary
6.15.2 Terms Defined
6.15.3 Health Effects of Obesity
6.15.4 Challenges to the Diagnosis and Treatment of Obesity
6.15.5 Recognition of Overweight and Obesity
6.15.6 Patient-First Language
6.15.7 Narrative Nutritional History
6.15.8 Treating Obesity and Excess Body Fat
6.15.9 Physical Activity
6.15.10 Conversation Invitation
6.15.11 Pivot and Acquiring Trust
6.15.12 Active Listening
6.15.13 Elaboration
References
Chapter 6.16 Assessing Blood Pressure as an Early Indicator of Disease
6.16.1 Summary
6.16.2 Terms Defined
6.16.3 Measuring BP in the Dog and Cat
6.16.4 Normal BP in the Dog and Cat
6.16.5 Causes of Secondary Hypertension in the Dog and Cat
6.16.6 Adverse Effects of Persistent Systemic Hypertension
6.16.7 Screening for Systemic Hypertension
6.16.8 Cautions
Abbreviation
References
Chapter 6.17 Senior Care
6.17.1 Summary
6.17.2 Terms Defined
6.17.3 Nutrition and Body Condition
6.17.4 Pain in Senior Pets
6.17.5 Senior Behavioral Issues
6.17.6 Senior Dental Care
6.17.7 Senior Care Program
6.17.8 Pet Owner Advocates
Abbreviations
References
Recommended Reading
Chapter 6.18 Aging Gracefully
6.18.1 Summary
6.18.2 Terms Defined
6.18.3 Aging
6.18.4 Helping Pets Age Gracefully
References
Recommended Reading
Chapter 6.19 Problem Aging
6.19.1 Summary
6.19.2 Terms Defined
6.19.3 Causes
6.19.4 Presentation and Diagnosis
6.19.5 Treatment
References
Recommended Reading
Chapter 6.20 Quality of Life and End of Life Issues
6.20.1 Summary
6.20.2 Terms Defined
6.20.3 Why Do Caregivers Need to Understand Quality of Life?
6.20.4 What is Quality of Life?
6.20.5 Quality of Death
Recommended Reading
Section 7 Hospital Considerations
Chapter 7.1 Creating a Client-Centered Hospital
7.1.1 Summary
7.1.2 Terms Defined
7.1.3 The Value of Being a Client-Centered Hospital
7.1.4 Creating a Client-Centered Culture
7.1.5 Focus on Enhancing Client Engagement
7.1.6 Team Approach to Care
7.1.7 Implement Client-Focused Systems and Standards
Recommended Reading
Chapter 7.2 Managing the Pet-Specific Workplace
7.2.1 Summary
7.2.2 Terms Defined
7.2.3 Attitudinal Differences
7.2.4 Business Model Differences
7.2.5 Pet-Specific Considerations
7.2.6 Generational Differences
7.2.7 Gender Differences
7.2.8 Open-Book Management
7.2.9 Change Management
7.2.10 Work-Life Balance
7.2.11 Regulatory Compliance
7.2.12 Cautions
References
Recommended Reading
Chapter 7.3 Leading the Change Towards Pet-Specific Care
7.3.1 Summary
7.3.2 Insight
7.3.3 Involvement
7.3.4 Focus
7.3.5 Practice
7.3.6 Environment
Chapter 7.4 Getting Informed Consent
7.4.1 Summary
7.4.2 "Informed Consent" Versus "Owner's Consent"
7.4.3 "Consent" Comes in Different Forms - Direct, Implied, Verbal or Written
7.4.4 All "Consents" are Not the Same
7.4.5 What is Required for "Informed Consent"?
7.4.6 Not all Consents are Legally Enforceable
7.4.7 Cautions - Do Statutory Requirements Open Doors to Public Lawsuits?
7.4.8 Disclaimer
Recommended Reading
Chapter 7.5 Connecting with Clients Through Social Media
7.5.1 Summary
7.5.2 Terms Defined
7.5.3 Platforms
7.5.4 Strategies to Connect
7.5.5 Strategies to Connect with More Clients
7.5.6 Cautions
Abbreviations
References
Chapter 7.6 Privacy and Confidentiality
7.6.1 Summary
7.6.2 Balancing Interests
7.6.3 Privacy, Confidentiality, and the Law
7.6.4 Cautions
Recommended Reading
Chapter 7.7 Puppy and Kitten Classes
7.7.1 Summary
7.7.2 Terms Defined
7.7.3 Resources Needed
7.7.4 Structure
7.7.5 Cautions
References
Chapter 7.8 Providing Care for Those Unable or Unwilling to Pay
7.8.1 Summary
7.8.2 Terms Defined
7.8.3 Prioritizing Patient Care
7.8.4 The Cost of Care
7.8.5 Options for Financing Care
7.8.6 The Role of Communication
7.8.7 Cautions
References
Recommended Reading
Chapter 7.9 Using Practice Management Software to Personalize Care
7.9.1 Summary
7.9.2 Terms Defined
7.9.3 Planning
7.9.4 Encoding and Integrating Data
7.9.5 Sharing Results
7.9.6 Cautions
Chapter 7.10 Analytics and Informatics
7.10.1 Summary
7.10.2 Terms Defined
7.10.3 The Difference Between Analytics and Informatics
7.10.4 The Opportunity: Analytics and Informatics for Pet-Specific Care
7.10.5 Interoperability
7.10.6 Privacy, Security, and Ethics
7.10.7 Cautions
Recommended Reading
Chapter 7.11 Client Safety
7.11.1 Summary
7.11.2 Terms Defined
7.11.3 The Veterinary Hospital
7.11.4 Emergency Situations
7.11.5 Medications
7.11.6 Zoonotic Diseases
Reference
Chapter 7.12 Patient Safety
7.12.1 Summary
7.12.2 Terms Defined
7.12.3 Creating a Patient Safety Culture
7.12.4 The Multidisciplinary Team
7.12.5 Support, Report, and Learn
7.12.6 Patient Safety Investigations
7.12.7 Embracing Client Complaints
7.12.8 Speaking Out
7.12.9 Near-Misses
7.12.10 Shared Learning
7.12.11 Pet-Specific Care
7.12.12 Think Big
Recommended Reading
Chapter 7.13 Keeping Client Information Secure
7.13.1 Summary
7.13.2 Terms Defined
7.13.3 Defining "Confidential" Information
7.13.4 The Importance of Keeping Information Secure
7.13.5 How Data Breaches Can Occur
7.13.6 Cautions
Chapter 7.14 Premise Disinfection
7.14.1 Summary
7.14.2 Terms Defined
7.14.3 Cautions
References
Recommended Reading
Section 8 Hospital Team Considerations
Chapter 8.1 Delivering Pet-Specific Care as a Team
8.1.1 Summary
8.1.2 Terms Defined
8.1.3 Get the Team on the Same Page
8.1.4 Schedule for Success
8.1.5 Focus on the Care Plan
Recommended Reading
Chapter 8.2 Developing Staff Competencies
8.2.1 Summary
8.2.2 Terms Defined
8.2.3 Pet-Specific Opportunities
8.2.4 Goal Setting
8.2.5 Performance Management
8.2.6 Core Competencies
8.2.7 Individual Development Plans (IDP)
8.2.8 70/20/10
8.2.9 Career Ladders
8.2.10 Cautions
References
Recommended Reading
Chapter 8.3 The Importance of Accountability in Pet-Specific Care
8.3.1 Summary
8.3.2 Terms Defined
8.3.3 Cautions
References
Recommended Reading
Chapter 8.4 Alignment - The Key to Implementing Pet-Specific Care
8.4.1 Summary
8.4.2 Terms Defined
8.4.3 Strategic Planning
Recommended Reading
Chapter 8.5 How Important Is Emotional Intelligence?
8.5.1 Summary
8.5.2 Terms Defined
8.5.3 Models
8.5.4 Concerns
8.5.5 Recommendations for Veterinary Practices
8.5.6 360° Feedback
8.5.7 Cautions
References
Recommended Reading
Chapter 8.6 Nursing Leadership
8.6.1 Summary
8.6.2 Terms Defined
Recommended Reading
Chapter 8.7 Nursing Care Plans
8.7.1 Summary
8.7.2 Terms Defined
8.7.3 Assessment
8.7.4 Planning
8.7.5 Implementation
8.7.6 Evaluation
8.7.7 Continuity of Care
8.7.8 Nursing Education
8.7.9 Clinical Governance
8.7.10 How to Write a Nursing Care Plan
Reference
Recommended Reading
Chapter 8.8 Care Bundles
8.8.1 Summary
8.8.2 Terms Defined
8.8.3 Reduction of the Gap between Theory and Practice
8.8.4 Teamwork
8.8.5 Patient Safety
8.8.6 Measuring Patient Care
8.8.7 Education
8.8.8 Writing Care Bundles
8.8.9 Implementation of a Care Bundle
8.8.10 Keeping it Pet Specific
Reference
Recommended Reading
Chapter 8.9 Procedure Manuals
8.9.1 Summary
8.9.2 Terms Defined
8.9.3 Developing A Manual
Recommended Reading
Chapter 8.10 Patient and Procedure Logs
8.10.1 Summary
8.10.2 Terms Defined
8.10.3 Creating a Log
8.10.4 Cautions
Recommended Reading
Chapter 8.11 Dental Charting
8.11.1 Summary
8.11.2 Terms Defined
8.11.3 Cautions
Recommended Reading
Chapter 8.12 Preventing Animal-Related Injuries
8.12.1 Summary
8.12.2 Terms Defined
8.12.3 Prevent Injuries by Maintaining a Safe Working Environment
8.12.4 Preventing Injuries to Employees
8.12.5 Owner's/Possessor's Responsibilities
8.12.6 Preventing Injuries to Client
8.12.7 Educate Clients and Employees about the Potential Spread of Zoonotic Diseases
8.12.8 Conclusion
8.12.9 Cautions
Recommended Reading
Chapter 8.13 Hospice and Palliative Care
8.13.1 Summary
8.13.2 Terms Defined
8.13.3 When is Hospice the Right Choice?
8.13.4 The Five Steps to a Hospice Plan
8.13.5 The Interdisciplinary Team (IDT)
8.13.6 Is Hospice Instead of Euthanasia?
Recommended Reading
Chapter 8.14 Appropriate Handling of Medical Errors
8.14.1 Summary
8.14.2 Terms Defined
8.14.3 Incidence of Medical Errors in Veterinary Practice
8.14.4 Causes of Medical Error in Veterinary Practice
8.14.5 Appropriate Handling of Medical Errors
8.14.6 Cautions
References
Recommended Reading
Chapter 8.15 Delivering Information to Clients
8.15.1 Summary
8.15.2 Terms Defined
8.15.3 General Communication
8.15.4 Gaining Compliance
8.15.5 Breaking Bad News
8.15.6 Technology and Communication
References
Chapter 8.16 Dealing with Compassion Fatigue and Burnout
8.16.1 Summary
8.16.2 Terms Defined
8.16.3 Compassion Fatigue
8.16.4 Burnout
8.16.5 Solutions
8.16.6 Cautions
References
Recommended Reading
Chapter 8.17 Dealing with Compromise Fatigue
8.17.1 Summary
8.17.2 Terms Defined
8.17.3 Recognition
8.17.4 Dealing with Compromise Fatigue
8.17.5 Cautions
References
Recommended Reading
Chapter 8.18 Team Strategies for Atopic Dermatitis
8.18.1 Summary
8.18.2 Terms Defined
8.18.3 It's Complicated
8.18.4 Getting Specific
8.18.5 Can We Prevent Allergic Manifestations?
8.18.6 Using Early Detection Effectively
8.18.7 Managing the Allergic Pet
Recommended Reading
Chapter 8.19 Team Strategies for Periodontal Disease
8.19.1 Summary
8.19.2 Terms Defined
8.19.3 Cautions
References
Recommended Reading
Chapter 8.20 Team Strategies for Osteoarthritis
8.20.1 Summary
8.20.2 Terms Defined
8.20.3 The Problem
8.20.4 Cautions
References
Recommended Reading
Chapter 8.21 Team Strategies for Pain Management
8.21.1 Summary
8.21.2 Educating the Entire Veterinary Team
8.21.3 Role of the Receptionist/Front Office Staff
8.21.4 Role of the Veterinary Nurse/Technician
8.21.5 Role of the Veterinarians
8.21.6 Role of the Pet Owner
References
Recommended Reading
Chapter 8.22 Team Strategies for Feline Retroviral Diseases
8.22.1 Summary
8.22.2 Terms Defined
8.22.3 The Pathogenesis of Feline Leukemia Virus
8.22.4 Feline Leukemia Virus Outcomes: It's Complicated!
8.22.5 The Pathogenesis of Feline Immunodeficiency Virus
8.22.6 The Seroprevalence of FeLV and FIV
8.22.7 The "So What?" Factor
8.22.8 Prevention Requires Dialogue with the Client
8.22.9 Prevention Requires Discussion About Risk Factors
8.22.10 Prevention Requires Early Detection
8.22.11 Confirmatory Testing for FeLV and FIV
8.22.12 Prevention Against FeLV Requires Vaccination
8.22.13 What About Vaccinating Against FIV?
8.22.14 Prevention Requires Environmental Management at Home
8.22.15 Prevention Requires Environmental Management at the Clinic
8.22.16 Prevention Requires Hospital Protocols for Blood Transfusions
References
Chapter 8.23 Team Strategies for Recurrent Pyoderma
8.23.1 Summary
8.23.2 Terms Defined
8.23.3 It's Not Just About Bacteria
8.23.4 Approach to Pyodermas
8.23.5 Getting Specific
8.23.6 Using Early Detection Effectively
8.23.7 Managing the Pet with Recurrent Pyoderma
8.23.8 The Issue of Resistance
Recommended Reading
Chapter 8.24 Team Strategies for Otitis Externa
8.24.1 Summary
8.24.2 Terms Defined
8.24.3 Understanding the Anatomy and Physiology of the Ear
8.24.4 It's Not Just About Microbes
8.24.5 Getting Specific
8.24.6 Using Early Detection Effectively
8.24.7 Managing the Pet with Otitis Externa
8.24.8 The Issue of Resistance
Recommended Reading
Chapter 8.25 Team Strategies for Weight Management
8.25.1 Summary
8.25.2 Terms Defined
8.25.3 Causes of Obesity
8.25.4 Health Risks Associated with Obesity
8.25.5 The Team Approach to Evaluating Weight and Nutrition
8.25.6 Weight Management Program
References
Recommended Reading
Chapter 8.26 Team Strategies for Glaucoma
8.26.1 Summary
8.26.2 Terms Defined
8.26.3 Feline Patients
8.26.4 Treatments
8.26.5 Vision-Sparing Procedures
8.26.6 Comfort-Restoring Procedures
8.26.7 Cautions
Recommended Reading
Chapter 8.27 Team Strategies for Diabetes Mellitus
8.27.1 Summary
8.27.2 Terms Defined
8.27.3 The Classic Picture of Diabetes Mellitus in Clinical Practice
8.27.4 What Does an Unmanaged Diabetic Patient Look Like?
8.27.5 Risk Factors for Diabetes Mellitus
8.27.6 Client Considerations: Making the Diagnosis
8.27.7 Client Considerations: Avoid Assumptions
8.27.8 Client Considerations: Addressing Management Options
8.27.9 Getting on the Same Page Concerning Management
8.27.10 Client Education
8.27.11 What is a Realistic Goal of Treatment?
8.27.12 Cautions
References
Recommended Reading
Chapter 8.28 Team Strategies for Cancer
8.28.1 Summary
8.28.2 Terms Defined
8.28.3 The Problem
8.28.4 The Solution
8.28.5 Building an MDT
8.28.6 Additional Benefits
8.28.7 Barriers to an MDT
8.28.8 The Future
8.28.9 Cautions
Recommended Reading
Section 9 Medical Management Considerations
Chapter 9.1 Medical Records
9.1.1 Summary
9.1.2 Terms Defined
9.1.3 What to Include in the Medical Record
9.1.4 What Not to Include in the Medical Record
9.1.5 Confidentiality of Veterinary Medical Records
9.1.6 Format of Veterinary Medical Records
9.1.7 Example of SOAP Formatted Veterinary Medical Record
Abbreviation
Recommended Reading
Chapter 9.2 Asking Good Questions
9.2.1 Summary
9.2.2 Terms Defined
9.2.3 The Power of Asking Questions
9.2.4 Questions to Increase Client Engagement
9.2.5 Questions to Enhance Client Education
9.2.6 Questions to Discover Underlying Feelings and Motivations
9.2.7 Questions to Help Pet Owners Make Decisions
Recommended Reading
Chapter 9.3 Guidelines
9.3.1 Summary
9.3.2 Terms Defined
Recommended Reading
Chapter 9.4 Standards of Care
9.4.1 Summary
9.4.2 Terms Defined
9.4.3 Standards of Care (Protocols)
9.4.4 Cautions
Recommended Reading
Chapter 9.5 A Different Perspective on Standard of Care
9.5.1 Summary
9.5.2 Terms Defined
Abbreviation
References
Recommended Reading
Chapter 9.6 Care Pathways
9.6.1 Summary
9.6.2 Terms Defined
9.6.3 Cautions
Abbreviation
Recommended Reading
Chapter 9.7 Continuum of Care and Convergence Schedules
9.7.1 Summary
9.7.2 Terms Defined
9.7.3 Continuum of Care
9.7.4 Convergence Schedules
9.7.5 Cautions
Abbreviations
Recommended Reading
Chapter 9.8 Ensuring Consistency of Care
9.8.1 Summary
9.8.2 Terms Defined
9.8.3 Review or Create a Mission Statement, Core Values, and Vision for the Clinic
9.8.4 Establish Standards of Care and Care Pathways
9.8.5 Messaging
9.8.6 Care Pathways
9.8.7 Service Standards
9.8.8 Training
Recommended Reading
Chapter 9.9 Continuity of Care
9.9.1 Summary
9.9.2 Terms Defined
9.9.3 Process
9.9.4 Cautions
Recommended Reading
Chapter 9.10 Dispensing and Prescribing
9.10.1 Summary
9.10.2 Terms Defined
9.10.3 The Pharmacy as Profit Center
9.10.4 Pricing
9.10.5 Managing Inventory Costs
9.10.6 Partnering with an Online Pharmacy
9.10.7 Hospital Team Considerations
Recommended Reading
Chapter 9.11 Vaccination
9.11.1 Summary
9.11.2 Terms Defined
References
Recommended Reading
Chapter 9.12 Judicious Use of Antimicrobials
9.12.1 Summary
9.12.2 Terms Defined
9.12.3 Considerations Before Starting Antimicrobial Therapy
9.12.4 Antimicrobial Dosage Design
9.12.5 Concurrent Use of Additional Antimicrobials
9.12.6 Prophylactic Antimicrobial Therapy
Recommended Reading
Chapter 9.13 Preanesthetic Considerations
9.13.1 Summary
9.13.2 Preanesthetic Patient Preparation at Home
9.13.3 Preanesthetic Preparation of Equipment
References
Recommended Reading
Chapter 9.14 New Treatment Modalities
9.14.1 Summary
9.14.2 Terms Defined
9.14.3 Biopharmaceuticals
9.14.4 Biosimilars
9.14.5 Biological Response Modifiers
9.14.6 Immunotherapies
9.14.7 Checkpoint Inhibitors
9.14.8 Stem Cell Therapies
9.14.9 Gene Therapies
9.14.10 Gene Silencers (RNA Interference)
9.14.11 Genomic Selection of Therapies
9.14.12 Helminthic Therapies
Recommended Reading
Chapter 9.15 Nutritional Counseling
9.15.1 Summary
9.15.2 Terms Defined
9.15.3 Nutritional Evaluation
References
Recommended Reading
Chapter 9.16 The Role of Nutritional Supplements in Pet-Specific Care
9.16.1 Summary
9.16.2 Terms Defined
9.16.3 Functional Foods and Supplements
9.16.4 Cautions
References
Chapter 9.17 Improving Compliance and Adherence with Pet-Specific Care
9.17.1 Summary
9.17.2 Terms Defined
9.17.3 Standards of Care
9.17.4 Staff Training
9.17.5 Client Education and Engagement Strategies
9.17.6 Data Mining
9.17.7 Cautions
References
Recommended Reading
Section 10 Practice Management Considerations
Chapter 10.1 Strategies for Success with Pet-Specific Care
10.1.1 Summary
10.1.2 Terms Defined
Recommended Reading
Chapter 10.2 The Importance of Practice Differentiation
10.2.1 Summary
10.2.2 Terms Defined
10.2.3 The Veterinary Marketplace
10.2.4 The Retail World
10.2.5 Pareto Principle
10.2.6 Making Differentiation Work
10.2.7 Cautions
Recommended Reading
Chapter 10.3 Pet-Specific Outreach
10.3.1 Summary
10.3.2 Terms Defined
Abbreviation
References
Chapter 10.4 Client and Patient Segmentation
10.4.1 Summary
10.4.2 Terms Defined
Recommended Reading
Chapter 10.5 Early Detection Campaigns
10.5.1 Summary
10.5.2 Terms Defined
Recommended Reading
Chapter 10.6 Target Marketing and Targeted Client Outreach
10.6.1 Summary
10.6.2 Terms Defined
10.6.3 Cautions
Recommended Reading
Chapter 10.7 Breed-Specific Marketing
10.7.1 Summary
10.7.2 Terms Defined
10.7.3 Foundation
10.7.4 What is Breed-Specific Marketing?
10.7.5 Why Breed-Specific Marketing?
10.7.6 How to Do Breed-Specific Marketing
10.7.7 Final Thoughts
10.7.8 Future Thoughts
10.7.9 Cautions
Abbreviations
Recommended Reading
Chapter 10.8 Using Practice Data as a Credibility-Boosting Tool
10.8.1 Summary
10.8.2 Terms Defined
References
Recommended Reading
Chapter 10.9 Laboratory Considerations
10.9.1 Summary
10.9.2 Terms Defined
10.9.3 Cost
10.9.4 Accuracy
10.9.5 Efficiency
10.9.6 The Argument for Outsourcing
10.9.7 The Argument for In-House Testing
10.9.8 Best Mix for the Hospital
Reference
Recommended Reading
Chapter 10.10 Making Referrals Work
10.10.1 Summary
10.10.2 Terms Defined
10.10.3 The Process
10.10.4 Cautions
Recommended Reading
Chapter 10.11 Financial Benefits of Pet-Specific Care
10.11.1 Summary
10.11.2 Terms Defined
10.11.3 Fewer Pets Receiving Care
10.11.4 Growing Gap Implications
10.11.5 Financial Impacts of Pet Specific Care
References
Chapter 10.12 Dashboards and Key Performance Indicators
10.12.1 Summary
10.12.2 Terms Defined
10.12.3 Financial KPIs
10.12.4 Medical/Clinical KPIs
10.12.5 Cautions
Reference
Recommended Reading
Chapter 10.13 Approach to Pricing
10.13.1 Summary
10.13.2 Terms Defined
10.13.3 Mark-Up
10.13.4 Margin
10.13.5 Value Pricing
References
Recommended Reading
Chapter 10.14 Providing Cost-Effective Care for Those in Need
10.14.1 Summary
10.14.2 Terms Defined
10.14.3 The Problem
10.14.4 The Solution
References
Recommended Reading
Chapter 10.15 Putting Price into Perspective
10.15.1 Summary
10.15.2 Terms Defined
10.15.3 Allowing Clients to Make Informed Choices
10.15.4 Payment at Time of Service
10.15.5 Delivering Value
10.15.6 Including Pet Owners in the Healthcare Team
10.15.7 Milestones for Payment
10.15.8 Accommodate Clients' Financial Needs
10.15.9 Cautions
Recommended Reading
Chapter 10.16 Pet Health Insurance
10.16.1 Summary
10.16.2 Terms Defined
10.16.3 Why Should We Make Clients Aware of Pet Health Insurance?
10.16.4 What is Pet Health Insurance?
10.16.5 What Gets Reimbursed?
10.16.6 Integrating Insurance Into Practice Standards
10.16.7 Cautions
References
Recommended Reading
Chapter 10.17 Payment and Wellness Plans
10.17.1 Summary
10.17.2 Terms Defined
10.17.3 Premise
10.17.4 Implementation
10.17.5 Administration
10.17.6 Cautions
Abbreviation
References
Recommended Reading
Chapter 10.18 Financing Veterinary Care
10.18.1 Summary
10.18.2 Terms Defined
10.18.3 Risk Management
10.18.4 Options Available
10.18.5 Cautions
Recommended Reading
Section 11 Appendices
Chapter 11.1 Finding More Information on Pet-Specific Care Topics
Additional Book Resources
Website Resources
Pet Information and Images
Chapter 11.2 Abbreviations
Chapter 11.3 Heritable Health Conditions - By Disease
Acanthosis Nigricans
Accessory Pathway Arrhythmias
Achromatopsia
Acne
Acquired Aurotrichia
Acral Lick Dermatitis
Acral Mutilation Syndrome
Acute Respiratory Distress Syndrome
Adrenal Sex Hormone Imbalance
Aggression (Periodic)
Aggression (Rage Syndrome)
Alanine Aminotransferase (ALT) Activity
Alaskan Husky Encephalopathy
Albinism, Oculocutaneous
Albinism, Waardenburg Syndrome
Alexander Disease
Amaurotic Idiocy
Amelogenesis Imperfecta
Amyloidosis
Anasarca
Anesthetic Metabolism
Arachnoid Cyst
Aseptic Meningitis
Arterial Thromboembolism
Asthma (Feline)
Atherosclerosis
Atlantoaxial Instability
Atopic Dermatitis
Atresia Ani
Atrial Fibrillation
Atrial Rupture
Atrial Septal Defect
Atrioventricular Block
Atrophic Membranous Glomerulopathy
Audiogenic Reflex Seizures
Autoimmune Lymphoproliferative Syndrome
Autoinflammatory Disorders
Axonal Dystrophy
Bald Thigh Syndrome
Bernard-Soulier Syndrome
Black Hair Follicular Dysplasia
Blaschko's Lines Disorders
Border Collie Collapse
Borzoi Retinopathy
Bouvier Des Flandres Myopathy
Brachycephalic Airway Obstructive Syndrome (BOAS)
Brachygnathism
Bronchiectasis
Calvarial Hyperostotic Syndrome
Cardiomyopathy (Arrhythmogenic Right Ventricular)
Cardiomyopathy, Dilated
Cardiomyopathy, Hypertrophic
Cardiomyopathy, Hypertrophic - Feline
Catalase Deficiency
Cataracts
Centronuclear Myopathy
Cerebellar Abiotrophy
Cerebellar Ataxia
Cerebellar Ataxia (Autophagy)
Cerebellar Ataxia (Familial)
Cerebellar Ataxia (Hound)
Cerebellar Ataxia (Italian Spinone)
Cerebellar Ataxia (Jack Russell Terrier)
Cerebellar Ataxia (Neonatal)
Cerebellar Ataxia (Spongy Degeneration)
Cerebellar Ataxia (X-Linked)
Cerebellar Cortical Degeneration
Cerebellar Degeneration (Feline)
Cerebellar Hypoplasia
Cerebellar Hypoplasia (Dandy-Walker Malformation)
Cerebellar Hypoplasia (Vermian Hypoplasia)
Cerebral Dysfunction
Cervical Vertebral Instability
Chediak-Higashi Syndrome
Chiari Malformation
Chinese Shar-Pei Immunodeficiency
Cholesterol Ester Storage Disease
Chondrodysplasia (Dominant)
Chondrodysplasia (Recessive)
Chondrodysplasia (Feline)
Chondrodystrophy
Choroidal Hypoplasia (Collie Eye Anomaly)
Chronic Inflammatory Hepatic Disease
Chronic Obstructive Pulmonary Disease (COPD)
Ciliary Dyskinesia
Cleft Palate/Cleft Lip
Cobalamin Malabsorption
Colitis
Collagenolytic Granuloma
Color Dilution Alopecia
Complement (C3) Deficiency
Congenital Blindness
Copper Hepatopathy
Cor Triatriatum
Corneal Dystrophy
Corneal Dystrophy (Macular)
Corneal Sequestrum
Corticosteroid Polymorphisms
Cranial Deformity
Craniofacial Deformity (Burmese Head Defect)
Craniomandibular Osteopathy
Cruciate Ligament Disease
Cryptorchidism
Cutaneous and Renal Glomerular Vasculopathy
Cutaneous Asthenia
Cyclic Hematopoiesis
Cystic Renal Dysplasia and Hepatic Fibrosis
Cystinuria
Dalmatian Bronzing Syndrome
Darier Disease
Deafness (Canine)
Deafness (Feline)
Degenerative Myelopathy
Delayed Postoperative Bleeding
Demodicosis
Dermatomyositis
Dermoid
Dermoid Sinus
Diabetes Mellitus
Diffuse Idiopathic Skeletal Hyperostosis
Dihydropyrimidinase Deficiency
Diskospondylitis
Distichiasis
Dry Eye Curly Coat Syndrome
Dungd
Dysmyelinogenesis
Dystocia
Eccentrocytosis
Eclampsia
Ectodermal Defect
Ectodermal Dysplasia-Skin Fragility Syndrome
Ectodermal Dysplasia (X-Linked)
Ectopic Ureters
Ectropion
Elbow Dysplasia
Elbow Dysplasia (FCP)
Elbow Dysplasia (Incomplete Ossification of Humeral Condyle)
Elbow Dysplasia (Osteochondrosis of the Medial Humeral Condyle)
Elbow Dysplasia (UAP)
Elliptocytosis
Endocardial Fibroelastosis
Entropion
Epidermal Dysplasia
Epidermolysis Bullosa (EB)
Epidermolysis Bullosa Acquisita
Epidermolysis Bullosa (Dystrophic)
Epidermolysis Bullosa (Epidermolytic EB)
Epidermolysis Bullosa (JEB)
Epilepsy
Epilepsy (Juvenile)
Epilepsy (Lafora Body)
Epilepsy (Myoclonic)
Epilepsy (Phenobarbital Resistant)
Epilepsy (Psychomotor)
Epileptoid Cramping Syndrome
Episodic Falling Syndrome
Eversion of Cartilage of Nictitating Membrane
Exercise-Induced Collapse
Exercise-Induced Metabolic Myopathy
Exocrine Pancreatic Insufficiency (EPI)
Facial Dermatitis
Factor I Deficiency (Fibrinogen Deficiency)
Factor II Deficiency (Prothrombin Deficiency)
Factor VII Deficiency
Factor VIII Deficiency (Hemophilia A)
Factor IX Deficiency (Hemophilia B)
Factor X Deficiency
Factor XI Deficiency
Factor XII (Hageman Factor) Deficiency
Familial Nephropathy
Familial Shar-Pei Fever
Familial Vasculopathy
Fanconi Syndrome
Feline Gastrointestinal Eosinophilic Sclerosing Fibroplasia
Feline Hyperesthesia Syndrome
Feline Lower Urinary Tract Disease (FLUTD)
Feline Orofacial Pain Syndrome
Femoral Artery Occlusion
Fibrocartilaginous Embolic Myelopathy
Fibrodysplasia Ossificans
Flank Sucking
Fold Dermatitis
Follicular Dysplasia
Footpad Hyperkeratosis
Fucosidosis
Galactosialidosis
Gallbladder Mucocele
Gastric Carcinoma
Gastric Dilation And Volvulus (Bloat)
German Shepherd Dog Pyoderma
Glanzmann Thrombasthenia
Glaucoma
Glaucoma (Congenital)
Glaucoma (Goniodysgenesis)
Glaucoma, Primary Open-Angle Glaucoma (POAG)
Globoid Cell Leukodystrophy
Glomerulonephritis (Immune-Mediated)
Glomerulosclerosis
Glucocerebrosidosis
Gluten-Sensitive Enteropathy
Glycogen Storage Disease Type IA
Glycogen Storage Disease Type II
Glycogen Storage Disease Type III
Glycogen Storage Disease Type IIIA
Glycogen Storage Disease Type IV
GM-1 Gangliosidosis (Canine)
GM-1 Gangliosidosis (Feline)
GM-2 Gangliosidosis (Canine)
GM-2 Gangliosidosis (Feline)
Gracilis Or Semitendinosus Myopathy
Greyhound Alopecia
Growth Hormone-Responsive Dermatoses
Hairlessness (Congenital Hypotrichosis)
HEART BLOCK
Hemivertebra
Hemophagocytic Syndrome
Hemorrhagic Gastroenteritis
Hepatocerebellar Degeneration
Hereditary Myopathy (Feline)
Hereditary Nephritis (Dominant)
Hereditary Nephritis (X-Linked)
Hernia (Hiatal)
Hernia (Inguinal)
Hernia (Perineal)
Hernia (Peritoneopericardial)
Hernia (Umbilical)
Heterochromia Iridis
Hip Dysplasia
Histiocytosis
Hydrocephalus
Hyperadrenocorticism (Cushing's Syndrome)
Hyperhomocysteinemia
Hyperlipidemia (Hypercholesterolemia)
Hyperlipidemia (Hypertriglyceridemia)
Hyperoxaluria (Canine)
Hyperoxaluria (Feline)
Hyperparathyroidism
Hyperphosphatemi
Hypertension
Hypertrophic Gastritis
Hypertrophic Osteodystrophy
Hyperuricosuria
Hyperuricosuria (2,8-Dihydroxyadenine)
Hypoadrenocorticism (Addison's Disease)
Hypokalemic Periodic Polymyopathy
Hypomagnesemia
Hypomyelination
Hypoparathyroidism
Hypophosphatasia
Hypospadias
Hypothyroidism
Hypothyroidism, Congenital
Hypotrichosis (Canine)
Hypotrichosis (Feline)
Ichthyosis
Idiopathic Multifocal Osteopathy
Immune-Mediated Hemolytic Anemia
Immune-Mediated Inflammatory Myopathy
Immune-Mediated Polyarthritis
Immune-Mediated Rheumatic Disease
Immune-Mediated Thrombocytopenia
Immunodeficiency Syndrome
Immunoglobulin A (IGA) Deficiency
Immunoproliferative Enteropathy
Improper Coat (Furnishings)
Inflammatory Bowel Disease
Inflammatory Myopathy
Inflammatory Pulmonary Disease
Inherited Myopathy
Intersex, Chromosomal
Intersex, Gonadal
Intervertebral Disk Disease
Intestinal Villus Atrophy
Iris Cysts
Iris Hypoplasia and Coloboma
Iris Sphincter Dysplasia
Irish Wolfhound Respiratory Disorder
Iron-Deficiency Anemia
Juvenile Cellulitis
Juvenile Encephalopathy
Keratoconjunctivitis Sicca
Klippel-Trenaunay Syndrome
Laryngeal Paralysis
Laryngeal Paralysis and Polyneuropathy
Late-Onset Ataxia
Legg-Calvé-Perthes Disease
Leishmania Susceptibility
Lens Luxation
Lentigo
Leproid Granuloma
LEPTOSPIROSIS SUSCEPTIBILITY
LETHAL ACRODERMATITIS
LETHAL ASTROCYTOSIS
Leukocyte Adhesion Deficiency, Type I
Leukocyte Adhesion Deficiency, Type III
Leukodystrophies
Leukoencephalomyelopathy
Lichenoid-Psoriasiform Dermatitis
Ligneous Membranitis
Lipoprotein Lipase Deficiency
Lissencephaly
Lumbosacral Disease
Lumbosacral Stenosis
Lumbosacral Transitional Vertebrae
Lundehund Syndrome
Lung Lobe Torsion
Lupoid Onychopathy
Lupus Erythematosus (Discoid)
Lupus Erythematosus (Exfoliative Cutaneous)
Lupus Erythematosus (Mucocutaneous)
Lupus Erythematosus (Systemic)
Lupus Erythematosus (Vesicular Cutaneous)
Lymphangiectasia
Lymphedema
Lymphoproliferative Diseases
Lysosomal Storage Disease (Lagotta Romagnolo)
Macroblepharon
Macrocytosis
Macrothrombocytopenia
Malassezia Dermatitis
Malignant Hyperthermia
Malocclusion
Mannosidosis (Alpha)
Mannosidosis (Beta)
Masticatory Myositis
May-Hegglin Anomaly
Megaesophagus
Membranoproliferative Glomerulonephritis
Meningitis-Arteritis
Meningitis (Aseptic)
Meningoencephalitis
Meningoencephalitis (Necrotizing)
Menkes Syndrome
Merling
Metatarsal Fistulae Syndrome
Methemoglobin Reductase Deficiency
Microcytosis
Microphthalmia
Mitochondrial Myopathy
Mitral Valvular Disease (Endocardiosis)
Mitral Valve Dysplasia
Mucinosis
Mucocutaneous Pyoderma
Mucolipidosis II
Mucopolysaccharidosis I
Mucopolysaccharidosis II
Mucopolysaccharidosis IIIA
Mucopolysaccharidosis IIIB
Mucopolysaccharidosis VI
Mucopolysaccharidosis VII
Multidrug Resistance 1
Multifocal Retinopathy
Multifocal Retinopathy (CMR1)
Multifocal Retinopathy (CMR2)
Multifocal Retinopathy (CMR3)
Multiple Skeletal Defect Syndrome
Muscular Dystrophy (Autosomal)
Muscular Dystrophy (Feline)
Muscular Dystrophy (LIMB GIRDLE)
Muscular Dystrophy (X-Linked)
Musculotendinopathy
Musladin-Leuke Syndrome
Myasthenia Gravis (MG) (Acquired)
Myasthenia Gravis (Congenital)
Myasthenic Syndrome (Feline)
Mycobacterium Avium Susceptibility
Myelodysplasia
Myoclonus
Myopia
Myositis Ossificans
Myostatin (MSTN) Deficiency
Myotonia Congenita
Myotubular Myopathy
Narcolepsy and Cataplexy
Nasal Arteritis
Nasal Parakeratosis
Nasodigital Hyperkeratosis
Nasopharyngeal Dysgenesis
Necrotizing Encephalopathy
Necrotizing Myelopathy
Nemaline Myopathy
Neonatal Encephalopathy with Seizures
Neonatal Isoerythrolysis
Neuroaxonal Dystrophies
Neuronal Ceroid Lipofuscinosis
Neuronal Degeneration
Neutrophil Bactericidal Anomaly
Neutrophil Granulation Defect
Niemann-Pick Diseases
Nodular Dermatofibrosis and Renal Cystadenocarcinoma
Noise Sensitivity
Nonspherocytic Hemolytic Anemia
Obesity (Pro-Opiomelanocortin [POMC])
Ocular Melanosis
Oculoskeletal Dysplasia
Oligodontia (Missing Teeth)
Optic Nerve Colobomas
Optic Nerve Hypoplasia and Micropapilla
Organic Aciduria
Organic Aciduria (L-2 Hydroxyglutaric Aciduria)
Organic Aciduria (Methylmalonic Aciduria)
Osteochondritis Dissecans
Osteochondritis Dissecans (Elbow)
Osteochondritis Dissecans (Hock)
Osteochondritis Dissecans (Shoulder)
Osteochondritis Dissecans (Stifle)
Osteochondrodysplasia (Canine)
Osteochondrodysplasia (Feline)
Osteochondromatosis
Osteogenesis Imperfecta
Otitis Externa
PAIN SYNDROME
Pancreatitis
Panniculitis
Pannus
Panosteitis
Paroxysmal Dyskinesias
Parvovirus Susceptibility
Patellar Luxation
Patent Ductus Arteriosus (PDA)
Pectinate Ligament Dysplasia
Pectus Excavatum
Pelger-Huet (PH) Anomaly
Pemphigoid (Bullous)
Pemphigoid (Mucous Membrane)
Pemphigus
Pemphigus Erythematosus
Pemphigus Foliaceus
Perianal Fistulae
Peripheral Neuropathies
Peripheral Neuropathy (Alaskan Malamute Polyneuropathy)
Peripheral Neuropathy (Dancing Doberman Disease)
Peripheral Neuropathy (Distal Sensorimotor)
Peripheral Neuropathy (Giant Axonal Neuropathy)
Peripheral Neuropathy (Golden Retriever)
Peripheral Neuropathy (Greyhound Polyneuropathy)
Peripheral Neuropathy (Hypertrophic Neuropathy)
Peripheral Neuropathy (Hypomyelinating Neuropathy)
Peripheral Neuropathy (Leonberger Polyneuropathy)
Peripheral Neuropathy (Progressive Axonopathy)
Peripheral Neuropathy (Rottweiler Polyneuropathy)
Peripheral Neuropathy (Sensory Ataxic Neuropathy)
Peripheral Neuropathy (Sensory Neuropathy)
Peripheral Neuropathy (Warburg Micro Syndrome I)
Persistent Atrial Standstill
Persistent Mullerian Duct Syndrome
Persistent Primary Vitreous and Persistent Hyaloid Artery
Persistent Pupillary Membranes (PPM)
Persistent Right Aortic Arch
Pes Varus
Phosphofructokinase (PFK) Deficiency
Piebaldism
Pigmentary Uveitis
Pituitary Dwarfism (Hypopituitarism)
Platelet D-Storage Pool Disease
Pneumocystosis
Polycystic Kidney Disease (PKD) (Canine)
Polycystic Kidney Disease (Feline)
Polycystic Liver Disease
Polydactyly
Polydontia
Polyendocrinopathy
Polymicrogyria
Polymyositis
Polyneuropathy
Polyneuropathy, Leonberger 1 (LPN1)
Polyneuropathy, Leonberger 2 (LPN2)
Polyneuropathy (Neuronal Vacuolation - Spinocerebellar Degeneration)
Polyradiculoneuropathy
Porphyria
Portal Vein Hypoplasia
Portosystemic Shunts
Postoperative Hemorrhage
Prekallikrein Deficiency
Primary Secretory Otitis Media (PSOM)
Prognathism
Progressive Retinal Atrophy (PRA)
Progressive Retinal Atrophy (Type A)
Progressive Retinal Atrophy (TYPE B)
Progressive Retinal Atrophy (Bardet-Biedl Syndrome)
Progressive Retinal Atrophy (Central)
Progressive Retinal Atrophy (PRA-CNGA1)
Progressive Retinal Atrophy (Cord 1)
Progressive Retinal Atrophy (Cord 2)
Progressive Retinal Atrophy (Cone-Rod Dysplasia)
Progressive Retinal Atrophy (Dominant)
Progressive Retinal Atrophy (Early Retinal Degeneration)
Progressive Retinal Atrophy (EARLY-ONSET)
Progressive Retinal Atrophy (PRA-GR)
Progressive Retinal Atrophy (IG-PRA1)
Progressive Retinal Atrophy (NECAP1)
Progressive Retinal Atrophy (PAP1)
Progressive Retinal Atrophy (PRA3)
Progressive Retinal Atrophy (PRA4)
Progressive Retinal Atrophy (PRA-B)
Progressive Retinal Atrophy (PRA-BAS)
Progressive Retinal Atrophy (PRA-DS)
Progressive Retinal Atrophy (PRA-PD)
Progressive Retinal Atrophy (PRCD)
Progressive Retinal Atrophy (RDAC)
Progressive Retinal Atrophy (RDY)
Progressive Retinal Atrophy (Rod-Cone Dysplasia)
Progressive Retinal Atrophy (Rod Dysplasia)
Progressive Retinal Atrophy (Vallhund)
Progressive Retinal Atrophy (X-Linked)
Prolapsed Gland of the Nictitans
Proliferative Episcleritis
Proptosis
Protein-Losing Enteropathy
Protein-Losing Nephropathy
Pseudohyperkalemia
Pulmonary Artery Dissection
Pulmonary Fibrosis
Pulmonic Stenosis
Pyloric Stenosis
Pyruvate Dehydrogenase Phosphatase 1 Deficienc
Pyruvate Kinase Deficiency (Canine)
Pyruvate Kinase Deficiency (Feline)
Raine Syndrome
Recurrent (Seasonal) Flank Alopecia
Renal Agenesis
Renal Dysplasia and Hepatic Fibrosis
Renal Glucosuria
Renal Telangiectasia
Retinal Dysplasia
Rhinitis/Bronchopneumonia
Rickets
Ridgelessness
Sacrocaudal Dysgenesis
Schnauzer Comedo Syndrome
Scott Syndrome
Scottie Cramp
Sebaceous Adenitis
Seborrhea
Sensory Neuropathy
Severe Combined Immunodeficiency (Autosomal Recessive)
Severe Combined Immunodeficiency (X-Linked)
Shaker Syndrome
Short Tail
Sialocele
Sick Sinus Syndrome
Signal Transduction Disorders
Sinus Tachycardia
Skeletal Dysplasia
Small Intestinal Bacterial Overgrowth (SIBO)
Spherocytosis
Spiculosis
Spina Bifida
Spinal Dysraphism
Spinal Muscular Atrophy (Canine)
Spinal Muscular Atrophy (Feline)
Spinocerebellar Ataxia
Spinocerebellar Ataxia (Myokymia And Neuromyotonia)
Splenic Torsion
Spondylocostal Dysostosis
Spondylo-Epiphyseal Dysplasia Tarda
Spondylosis Deformans
Spontaneous Chronic Corneal Epithelial Defects
Spontaneous Pneumothorax
Stargardt Disease
Startle Disease (Hyperekplexia)
Stationary Night Blindness
Sterile Pyogranuloma
Stiff Skin Syndrome
Stomatocytosis
Strabismus
Subaortic Stenosis
Sudden Acquired Retinal Degeneration Syndrome (SARDS)
Superficial Necrolytic Dermatitis
Syringomyelia
Tail Chasing
Taillessness (Feline)
Tapetal Degeneration
Temporomandibular Joint Dysplasia
Tetralogy of Fallot
Thrombasthenic Thrombopathia
Thrombopathia
Thymic Atrophy
Tooth Resorption
Tracheal Collapse
Tracheal Hypoplasia
Trance-Like Syndrome
Trapped Neutrophil Syndrome
Tremor Syndromes
Tricuspid Valve Dysplasia
Tubulointerstitial Nephropathy
Tyrosinase Deficiency
Tyrosinemia II
Ulcerative Dermatosis
Ulcerative Keratitis
Upper Airway Syndrome
Urea Cycle Enzyme Deficiencies
Urinary Incontinence
Urolithiasis
Urolithiasis (Apatite)
Urolithiasis (Calcium Oxalate)
Urolithiasis (Cystine)
Urolithiasis (Magnesium Ammonium Phosphate)
Urolithiasis (Silica)
Urolithiasis (Urate)
Urolithiasis (Xanthine)
Urticaria Pigmentosa
Uveal Cysts
Uveal Hypopigmentation
Uveodermatologic Syndrome
Van Den Ende-Gupta Syndrome
Vasculitis
Ventricular Ectopy
Ventricular Septal Defect
Vertebral Stenosis
Vestibular Disease (Congenital)
Vitamin A-Responsive Dermatosis
Vitamin K-Dependent Multifactor Coagulopathy
Vitiligo
Vitreous Degeneration
Von Willebrand Disease
Von Willebrand Disease Type I (VWD1)
Von Willebrand Disease Type II (VWD2)
Von Willebrand Disease Type III (VWD3)
Weimaraner Immunodeficiency
Wool Sucking
Zinc-Responsive Dermatosis
Recommended Reading
Chapter 11.4 Heritable Health Conditions by Breed
Recommended Reading
Chapter 11.5 Life Planning by Breed
Recommended Reading
Chapter 11.6 Glossary
EULA

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