Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.
Rezensionen / Stimmen
Aus den Rezensionen: "Dieses englischsprachige Handbuch des Business Process Management beeindruckt zuallererst durch seinen Umfang ... Dass uber hundert Autoren unterschiedliche Ansichten und Blickweisen auf das sehr umfassende Thema BPM haben, ist durchaus gewollt und sinnvoll. ... Insgesamt ist die Zusammenstellung gut gelungen. ... wird in seiner gesamten Breite und Vielfalt abgedeckt, die Ausfuhrungen sind sehr fundiert. ... wird auf den ersten Band eingegangen, der neben einer Einfuhrung die Bereiche Methoden und IT abdeckt. ... Der einleitende Teil des Buches endet mit dem Beitrag der Herausgeber ..." (Brocke J., Rosemann. M., in: www.kurze-prozesse.de Kurze Prozesse, 3/december/2010)
Reihe
Auflage
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Für Beruf und Forschung
Research
Illustrationen
254
254 s/w Abbildungen
XX, 616 p. 254 illus.
Maße
Höhe: 235 mm
Breite: 155 mm
Dicke: 34 mm
Gewicht
ISBN-13
978-3-642-26455-9 (9783642264559)
DOI
10.1007/978-3-642-00416-2
Schweitzer Klassifikation
What is Business Process Management?.- Process Management for Knowledge Work.- The Scope and Evolution of Business Process Management.- A Framework for Defining and Designing the Structure of Work.- The Six Core Elements of Business Process Management.- Methods.- Six Sigma and Business Process Management.- Business Process Model Abstraction.- Business Process Quality Management.- Semantic Business Process Management.- Analysis and Design of Business Processes Using BPMN.- Configuration and Management of Process Variants.- Process Choreography Modeling.- Collaborative Process Modeling: The Intersport Case Study.- Designing Business Processes with a Recommendation-Based Editor.- Business Process Simulation.- BPM Tool Selection: The Case of the Queensland Court of Justice.- Implementing Six Sigma for Improving Business Processes at an Automotive Bank.- Process-aware Information Systems.- Workflow Management.- A Framework for Designing Resource-Driven Workflows.- Service-Enabled Process Management.- BPM Meets SOA.- Integrated Business Process and Service Management.- Business Process Management and Semantic Interoperability.- Business Process Management Standards.- Modeling Interorganizational Business Processes.- Enterprise 2.0 Meets Business Process Management.
