The book will provide readers with the state of the art insights and developments in the field of ITSM.
Sprache
Verlagsort
Verlagsgruppe
Pearson Education Limited
Zielgruppe
Maße
Höhe: 240 mm
Breite: 192 mm
Dicke: 45 mm
Gewicht
ISBN-13
978-0-201-73792-9 (9780201737929)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Jan van Bon has been the chief editor for a comparable Dutch book since 1997, as well as for several other publications. He was one of the first to receive a certificate in ITIL Service Management. Van Bon was one of the founders of ITSMF in the Netherlands and has worked in the management of the largest data centers in the Netherlands.
