Business psychologist Rob Yeung shows how to facilitate excellent workshops and focus groups using various techniques, tips and motivators.
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Höhe: 197 mm
Breite: 127 mm
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ISBN-13
978-1-85703-787-6 (9781857037876)
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Schweitzer Klassifikation
Dr Rob Yeung is a business psychologist who has worked with many international organisations. He is a regular writer on management topics for the national press including the Financial Times, and contributes to international media programmes such as CNN. He is also author of Leading Teams and Anyone Can Sell, in this series.
1. Getting to grips with facilitation 2. Setting the agenda 3. Getting the basics of facilitation right 4. Kicking off on the right foot 5. Livening things up with tools and techniques 6. Injecting energy into meetings and workshops 7. Dealing with difficult people 8. Handling sticky situations 9. Building up your repertoire of tools and techniques 10. Leading your group over the finish line 11. Making decisions 12. Taking facilitation to the next level
