Workflow is defined as the automation of processes where documents, information or tasks are passed from one participant to another in a way that is governed by rules or procedures. In an idustry like finance with its heavy reliance on the processing of large volumes of documents, the attractions of workflow are obvious. Divided into three areas (insurance, retail banking, and wholesale banking) this title includes case studies on successful implemetations of workflow and image processing applications worldwide. It is intended as a strategic and practical report on workflow in corporate organizations.
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978-1-85271-385-0 (9781852713850)
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