1. Jobs: job descriptions, working conditions; 2. Companies: company history, company activities; 3. Communication: Telephoning, Internal communication; 4. Performance: Facts and figures, Performance; 5. Products: product description, Product development; 6. Office equipment: Business equipment, Correspondence; 7. Business travel: Business hotels, Commuting; 8. Conferences: Arranging a conference, At a conference; 9. Processes: Production, Quality control; 10. Financial services: Direct service providers, The banking sector; 11. International trade: Delivery services, Trading; 12. Recruitment: Recruiting staff, Applying for a job. Answer key (Units 1-12); Answer key (Reviews); Answer key (Writing).
