Organizational Behaviour for Hospitality Management

Part 1 The nature of organizational behaviour - introduction: work, the organization and organizational design; theoretical perspectives on work and organizations; organizational structure and design; work, organizations and the hospitality industry. Part 2 The individual and the organizations: individuals and work organization; roles in the organization; groups and teams. Part 3 Management and organizations: management and management careers in organizations; leadership; the management of motivation. Part 4 Issues in organizational behaviour: organizational culture; human resource management; power and empowerment; conclusion - organizational behaviour and the hospitality industry; some case exercises in organizational behaviour.