Showing how each person can influence the quality of working relationships as well as the quality of the product or service provided, this volume examines the three key interfaces which everyone has on the job a craftsperson performing a process or service, an entrepreneur interacting with customers
Reihe
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Für höhere Schule und Studium
Für Beruf und Forschung
Maße
Höhe: 280 mm
Breite: 210 mm
Gewicht
ISBN-13
978-0-8247-8389-1 (9780824783891)
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Schweitzer Klassifikation
