Introduction, Sheila L. Wirz; an intelligibility rating scale for deaf people, Ann Parker; the vocal profiles analysis scheme, Shelia Wirz and Janet Mackenzie; measuring communicative effectiveness in aphasic people, Liz Dean and Christine Skinner; self-awareness of the therapeutic process, Margaret Leahy; the interactive skills of young communication aid users, Sandy Winyard; assessing the communication of severely learning-disabled clients, Ann Edmonson; the development of auditory skills in children, Rosemarie Morgan Barry.