Designed for intermediate level courses in interviewing, this book blends current theory with the practical applications critical to mastering interviewing skills. The book features a wide variety of examples drawn from business, government, educational, community, social and professional situations. Other important features include strong pedagogy, a trouble-shooting guide, sections on ethical issues in each applications chapter, and a focus on specific interviewing contexts.
Sprache
Verlagsort
Verlagsgruppe
McGraw-Hill Education - Europe
Zielgruppe
Für höhere Schule und Studium
Illustrationen
Maße
Höhe: 231 mm
Breite: 160 mm
Dicke: 19 mm
Gewicht
ISBN-13
978-0-07-070858-7 (9780070708587)
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Schweitzer Klassifikation
Gerald L. Wilson is the Chair of the Communication Department at the University of South Alabama. He has authored five books and is also a consultant to business and industry.
PART ONE: PRELIMINARY CONSIDERATIONS. An Introduction to Interviewing. Understanding Contextual Factors. PART TWO: BASIC CONSIDERATIONS: FOUNDATIONS FOR COMMUNICATION. Developing the Structure of the Interview. Understanding Questions. Using Questions. PART THREE: ORGANIZATIONAL CONTEXTS. The Selection Interview: The Interviewer's Perspective. The Selection Interview: The Applicant's Perspective. The Performance Appraisal Interview. PART FOUR: PROFESSIONAL CONTEXTS. The In-Depth Information Gathering Interview. The Survey Interview. The Problem-Solving Interview. The Persuasive Interview
