Williams, Using Information Technology, 8th edition CHAPTER 1 INTRODUCTION TO INFORMATION TECHNOLOGY: YOUR DIGITAL WORLD p.1 1.1 The Practical User: How Becoming Computer Savvy Benefits You p.3 1.2 Information Technology & Your Life: The Future Now p.4 1.3 Infotech Is All Pervasive:Cellphones, Email, the Internet, & theE-World p.13 1.4 The "All-Purpose Machine": TheVarieties of Computers p.20 1.5 Understanding Your Computer: HowCan You Customize (or Build) Your OwnPC? p.24 1.6 Where Is Information TechnologyHeaded? p.34 CHAPTER 2 THE INTERNET & THE WORLD WIDEWEB: EXPLORING CYBERSPACE p.49 2.1 Connecting to the Internet: Narrowband, Broadband, & Access Providers p.52 2.2 How Does the Internet Work? p.60 2.3 The World Wide Web p.64 2.4 Email & Other Ways of Communicating over the Net p.81 2.5 The Online Gold Mine: Telephony, Multimedia, Webcasting, Blogs, E-Commerce, & the Social Web p.92 2.6 The Intrusive Internet: Snooping,Spamming, Spoofing, Phishing, Pharming,Cookies, & Spyware p.99 CHAPTER 3 SOFTWARE: TOOLS FOR PRODUCTIVITY & CREATIVITY p.119 3.1 System Software: The Power Behind the Power p.120 3.2 The Operating System: What It Does p.121 3.3 Other System Software: Device Drivers & Utility Programs p.126 3.4 Common Features of the User Interface p.129 3.5 Common Operating Systems p.137 3.6 Application Software: Getting Started p.146 3.7 Word Processingp. 151 3.8 Spreadsheets p.157 3.9 Database Software p.159 3.10 Specialty Software p.163 CHAPTER 4 HARDWARE: THE CPU & STORAGE: HOW TO CHOOSE A MULTIMEDIA COMPUTER SYSTEM p.189 4.1 Microchips, Miniaturization,& Mobility p.190 4.2 The System Unit: The Basics p.194 4.3 More on the System Unit p.207 4.4 Secondary Storage p.220 4.5 Future Developments in Processing & Storage p.231 CHAPTER 5 HARDWARE: INPUT & OUTPUT: TAKING CHARGE OF COMPUTING & COMMUNICATIONS p.251 5.1 Input & Output p.253 5.2 Input Hardware p.254 5.3 Output Hardware p.277 5.4 Input & Output Technology & Quality of Life: Health & Ergonomics p.288 5.5 The Future of Input & Output p.291 CHAPTER 6 COMMUNICATIONS, NETWORKS,& SAFEGUARDS: THE WIRED & WIRELESS WORLD p.309 6.1 From the Analog to the Digital Age p.311 6.2 Networks p.315 6.3 Wired Communications Media p.325 6.4 Wireless Communications Media p.328 6.5 Cyber Threats, Hackers, & Safeguards p.342 CHAPTER 7 PERSONAL TECHNOLOGY: THE FUTURE IS YOU p.363 7.1 Convergence, Portability, & Personalization p.364 7.2 MP3 Players p.368 7.3 High-Tech Radio: Satellite, High-Definition, & Internet p.370 7.4 Digital Cameras: Changing Photography p.374 7.5 Personal Digital Assistants & Tablet PCs p.380 7.6 The New Television p.382 7.7 Smartphones: More Than Talk p.385 7.8 Videogame Systems: The Ultimate Convergence Machine? p.390 CHAPTER 8 DATABASES & INFORMATION SYSTEMS: DIGITAL ENGINES FOR TODAY'S ECONOMY p.401 8.1 Managing Files: Basic Concepts p.402 8.2 Database Management Systems p.406 8.3 Database Models p.410 8.4 Data Mining p.418 8.5 Databases & the Digital Economy: E-Business & E Commerce p.421 8.6 Information Systems in Organizations: Using Databases to Help Make Decisions p.425 8.7 Artificial Intelligence p.433 8.8 The Ethics of Using Databases: Concerns about Privacy & Identity Theft p.443 CHAPTER 9 THE CHALLENGES OF THE DIGITAL AGE: SOCIETY & INFORMATION TECHNOLOGY TODAY p.455 9.1 Truth Issues: Manipulating Digital Data p.457 9.2 Security Issues: Threats to Computers & Communications Systems p.460 9.3 Security: Safeguarding Computers & Communications p.470 9.4 Quality-of-Life Issues: The Environment, Mental Health, Child Protection, & the Workplace p.474 9.5 Economic & Political Issues: Employment & the Haves/Have-Nots p.482 CHAPTER 10 SYSTEMS ANALYSIS & PROGRAMMING: SOFTWARE DEVELOPMENT, PROGRAMMING, & LANGUAGES p.489 10.1 Systems Development: The Six Phases of Systems Analysis & Design p.490 10.2 Programming: A Five-Step Procedure p.497 10.3 Five Generations of Programming Languages p.507 10.4 Programming Languages Used Today p.514 10.5 Object-Oriented & Visual Programming p.517 10.6 Markup & Scripting Languages p.520 Notes 535 Credits 547 index I-1
