Production and Operations Management

Part 1 Operating systems and operations management: the nature of operating systems and operations management. Part 2 The context of operations management: business and operations policy; operations management and other business functions; operations, economics and costs. Part 3 The arrangement of facilities: location of facilities; the layout of facilities and materials handling. Part 4 Work and work systems: work and work methods; work measurement and work standards; workplaces, technology and jobs; payment and incentives. Part 5 Capacity management. Part 6 Operations scheduling: activity scheduling; project management and network scheduling; scheduling for batch processing; design and scheduling of flow processing systems. Part 7 Materials management: materials management and supply chains; inventory management. Part 8 The control of operating systems: operations control principles; management of quality; quality control and reliability; maintenance and replacement; performance measurement. Part 9 International case studies.