Prologue: Discovering Theories X and Y. Part One: The Search for Productive Workplaces. 1. Scientific Management Revisited: A Tale of Two Taylors. 2. The Consulting Engineer: Taylor Invents a New Profession. 3. Lewin: The Practical Theorist. 4. The Learning Organization: Lewin's Legacy to Management. 5. McGregor and the Roots of Organization Development. 6. The Human Side of Enterprise Revisited: A New Look at Theories X and Y. 7. Undoing Taylorism: Emery, Trist, and the Sociotechnical Revolution. 8. Open Systems and the New Paradigm: How Emery and Trist Redefined the Workplace. Part Two: Transforming Theory into Practice and Practice into Theory. 9. Adding Action to Research: Lewin's Practice Theory Road Map. 10. Methods of Diagnosis and Action: Taking Snapshots and Making Movies. 11. Rethinking Organizational Improvement: New Perspectives on Consultation. 12. Improving Whole Systems: Alternatives to the Report-in-the-Drawer Phenomenon. Part Three: Learning and Applying New Practice Theories. 13. "Third Wave" Managing and Consulting: A New Practice Theory. 14. Inventing the Future: Search Strategies for Whole Systems Improvement. 15. Transforming Teamwork: Work Relationships in a Fast-Changing World. 16. Designing Work: New Structures for Learning and Self-Control. 17. Managing and Consulting Beyond the Design Limits: A "Third Wave" Action Project. Epilogue: Caught Between Paradigms: Where Do We Go from Here?
