Global Logistics

1 Trends in the supply chain

Donald Waters

Definitions; Development of logistics; Logistics strategy; Improved communications and e-business; Globalization; Satisfying more demanding customers; Responding to changes in the business environment; Conclusions; References

2 New directions in logistics

Martin Christopher

The emergence of the value-conscious customer; Logistics and supply chain management; Procurement; Manufacturing; Distribution; The new competitive framework: the four Rs; The organizational challenge; Summary; References

3 Formulating logistics strategy

Nathalie Fabbe-Costes and Jacques Colin

Why formulate logistics strategies?; A conceptual approach to formulating logistics strategy; Illustrated typology of possible logistics strategies; Strategic action itineraries in logistics; Summary; References

4 Agile supply chain operating environments - avoiding implementation pitfalls

Remko van Hoek

Summary; Introduction; Operating circumstances requiring agility; The categorization for operating environments; Mitigating the minefield of pitfalls; Conclusion and reflections; References

5 Time compression in the supply chain

Adrian Beesley

Time compression; Time compression and competition; What is time compression?; The time compression approach - competitive advantage; The time compression approach - cost advantage; The time compression approach - quality advantage; The time compression approach - technology advantage; The time compression approach - customer focus; Benefits of time compression; Examples of the application of time compression; Time compression of a global supply chain; Conclusion; References

6 Strategic supply chain management: the power of incentives

Glyn Watson, Chris Lonsdale, Andrew Cox and Joe Sanderson

Incentivization and the process of exchange; Incentivization and the outsourcing dilemma; Incentivization and supplier management; Conclusion; References

7 The development of supply chain relationships: a multi-lens approach

Peter Hines and Donna Samuel

Introduction; A review of the existing literature; Methodology; Instrumental case: the Perfect Pineapple Supply Chain Programme; Explanation and discussion; Conclusion; References

8 Demand flow leadership and the evolution of management concepts

Dag Ericsson

Visions and tools; The evolution of management concepts; The evolution of a new business model; A conceptual model for the implementation of the DCM concept; Case in demand flow leadership - the Electrolux Way; Conclusion; References

9 Using services marketing strategies for logistics customer service

David Grant

Introduction; Logistics customer service today; Elements of logistics customer service; Strategies for logistics customer service; Summary; References

10 Supply chain management: the challenge of systems

Philip Schary

The setting; Networks; Complex adaptive systems; Conclusion; References

11 Information systems and information technologies for supply chain management

Xinping Shi and Simon Chan

Introduction; Functionality of IS/IT in SCM; Strategic issues of IS/IT in SCM; IS/IT adoption for SCM; IS/IT utilization in SCM; Summary; References

12 Outsourcing: the result of global supply chains?

Stephen Rinsler

Background; Definition; Reasons for outsourcing; How different is the public sector from the private sector with regard to outsourcing?; The pitfalls in outsourcing; Global supply chains and the outsourcing risks; Summary

13 Risk in the supply chain

Lars Stemmler

Introduction; Risk management and the supply chain - a new perception!; Objective and process of risk management; From an enterprise perspective to the supply chain perspective; Risk assessment and control along the supply chain; Implementation in practice; Conclusions; References

14 Supply chain vulnerability, risk and resilience

Helen Peck

Introduction; Supply chain vulnerability: an idea whose time had come; Supply chain risk management: a recipe for confusion; Risk: the great divide; Supply chain resilience: a holistic view; Supply chains and wicked problems; References

15 Delivering sustainability through supply chain management

Kirstie McIntyre

Background; Purchasing or procurement; Production or manufacturing; Distribution and warehousing; Use and maintenance; Dispose or reuse and recycle?; Managerial and financial sustainability; Conclusion; References

16 Performance measurement and management in the supply chain

Alan Braithwaite

Introduction; Keeping score - a basic management principle; The balanced scorecard - the standard for goal setting and measurement; Fundamental concepts of supply chain management and measurement; Mastering the complexity of supply chain and logistics performance management; The principle of input and output measures; Setting goals across the chain through service level agreements; The delivery, recovery and stewardship model; Defining specific metrics across the chain; Future directions in performance measurement; Conclusion; References

17 Road transport optimization

Alan McKinnon

Assessing the utilization of vehicle fleets; Factors constraining vehicle utilization; Measures to improve vehicle utilization; Conclusion; References

18 Retail logistics

John Fernie

The evolution of the logistics concept; Logistics and competitive strategy in retailing; Differences in logistics 'culture' in international markets; The internationalization of logistics practices; The future; References

19 Internet traders can increase profitability by reshaping their supply chains

Robert Duncan

Internet trading is forecast to account for a quarter of all purchases in 26; Customer satisfaction is less than satisfactory; Integration of business processes has not always received enough attention; Moving away from traditional supply chains adds complexity but provides an opportunity for profit; How can internet traders take advantage of opportunities?; Opportunity waiting to be exploited; References

20 Global sourcing and supply

Alan Braithwaite

Background; Growth in global trade; References

21 The changing supply of logistics services - a UK perspective

Colin Bamford

UK market trends; Market structure - continuing consolidation and globalization; The EU25 - new market opportunities and threats; Transport policy issues; Conclusions; References

22 Developments in Western European logistics strategies

Michael Browne, Julian Allen and Allan Woodburn

Introduction; Changes in the demand for logistics services; Market structure of logistics service providers; Transportation in Europe; Policy measures affecting logistics and transport in Europe; Opportunities and pressures for logistics providers in a new Europe; Concluding remarks; References

23 Logistics strategies for Central and Eastern Europe

Grzegorz Augustyniak

Introduction; Conditions of economic development of CEE countries before 1990; Development of logistics in the period of transition and after joining the EU; Logistics strategies in CEE countries; Conclusions; References

24 Logistics in China

James Wang

Introduction; Major areas of improvement; Challenges to developing modern logistics; Concluding remarks; References

25 Logistics in North America

Garland Chow and Trevor Heaver

Introduction; Special features of North America for logistics; Trends, opportunities and challenges for logistics in North America; Supply chain integration through collaboration, strategic alliances and partnerships; Evolving supply chain process design - from push to pull; Growing challenges to the logistics system; Concluding comments; References