There is no shortage of academic theory on change management, but sound and comprehensive advice from someone who "walks the talk" is hard to come by. This book provides just that. Here Gwen Ventris explains, both memorably and concisely, just how to: Develop and maintain a vision; Plan for change; Launch a programme; Lead a project; Overcome resistance; Establish milestones; Build in success; Develop a culture of change
Sprache
Verlagsort
Verlagsgruppe
Bloomsbury Publishing PLC
Zielgruppe
Maße
Höhe: 216 mm
Breite: 138 mm
ISBN-13
978-0-8264-7205-2 (9780826472052)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Part One: The Change Drivers; 1. What is change management? 2. Choosing the right changes; 3. Changing cultures; 4. Changing the paradigm; 5. Change in three dimensions; 6. The benefit of a major crisis; 7. The price of avoiding the culture of change; 8. Preparing for the journey; Part Two: Planning And Launching Your Change Programme; 9. The timing of change management; 10. Creating a crystal clear vision; 11. Planning ahead of the change curve; 12. Being blind to the past; 13. Bite size change management; 14. Changing when things are going well; 15. Keeping in touch with customer expectations; 16. Change due to competition; 17. When whole companies face change; 18. Risk analysis and management; 19. Leading and managing the process; 20. When to use change consultants; 21. Return on investment (money); 22. Return on investment (people)