1. Karen Tracy and Nikolas Coupland: Multiple Goals in Discourse: An Overview of Issues
Part I: From Discourse to Goals
2. Robyn Penman: Facework and Politeness: Multiple Goals in Courtroom Discourse
3. Robert Hopper and Kent Drummond: Emergent Goals at a Relational Turning Point: The Case of Gordon and Denise
4. Sandra L. Ragan: Verbal Play and Multiple Goals in the Gynaecological Exam Interaction
5. Christine Iacobucci: Accounts, Formulations and Goal Attainment Strategies in Service Encounters
Part Ii: From Goals to Discourse
6. Vincent R. Waldron, Donald J. Cegala, William F. Sharkey and Bruno Teboul: Cognitive and Tactical Dimensions of Conversational Goal Management
7. John O. Greene, A. E. Lindsey and John J. Hawn: Social Goals and Speech Production: Effects of Multiple Goals on Pausal Phenomena
8. Janet Beavin Bavelas, Alex Black, Nicole Chovil and Jennifer Mullet: Truths, Lies and Equivocations: The Effects of Conflicting Goals on Discourse
9. Robert T. Craig: Multiple Goals in Discourse: An Epilogue
