Humanitarian Logistics

PROLOGUE Chapter 1: LOGISTICS OF HUMANITARIAN AID Introduction From Logistics to Supply Chain Management Supply Chain Management Supply Chain Management Fundamentals: Flows, Design, and Management Quality Characteristics of a Humanitarian Supply Chain Speed Opportunities for Cross-Learning Sharing Knowledge Between the Private and Humanitarian Sector Conclusion Chapter 2: HUMANITARIANISM Introduction Not All that Glitters is Gold Defining 'Humanitarian' Humanitarian Space Conflict Connection The Humanitarian Challenge Conclusion Chapter 3: PREPAREDNESS Introduction Hurricane Mitch Successful Responses are not Improvised Preparedness Challenges Logistics Becomes a Central Function from Hurricane Mitch to Gujarat Five Key Building Blocks of Preparedness Preparedness Strategy Drives Response Effectiveness Put an End to Fire-Fighting Conclusion Chapter 4: COORDINATION Introduction The Need for Coordination Levels of Coordination Disaster Lifecycle Matching the Lifecycle Humanitarian Coordination: Obstacles to Overcome Conclusion Chapter 5: INFORMATION MANAGEMENT Introduction Role of Information Management Visibility (Pipeline) Transparency (Process) Accountability (Parties/Performance) Benefits of Accountability Information Flows Conclusion Chapter 6: KNOWLEDGE MANAGEMENT Introduction How is Knowledge Created? Knowledge is Created and Needed at Different Levels Knowing Ahead of Time They Know That You Don't Know What They Know . And It Will Cost You Barriers to Knowledge Sharing Conclusion Chapter 7: BUILDING A SUCCESSFUL PARTNERSHIP Introduction Humanitarian-Private Partnerships Building Learning Labs Back Office Support Humanitarians in the Forefront Forms of Corporate Support for Humanitarian Activities CSR Partnership Challenges Investing in Partnerships: The TNT-WFP Case Value Through Learning Learning: A Difficult Process that Needs to be Managed Proactively Barriers to Exchange Best Practice Conclusion EPILOGUE