1. What Is an Operating System? 2. Parts of an Operating System 3. Key Windows 2000 Components 4. Allocating OS Resources 5. Device Management 6. Data Storage 7. Storage Management 8. Networking Basics 9. Network Identification 10. Organizing Network Resources 11. Sharing Network Resources 12. Securing Network Resources 13. Fault Tolerance 14. Disaster Recovery Mechanisms 15. Troubleshooting Windows 2000.