How to take the A+ Exam. Part 1 A+ core examination: installation, configuration, and upgrading; diagnosing and troubleshooting; safety and preventive maintenance; motherboard/processor/memory; printers; portable systems; basic networking; customer satisfaction. Part 2 DOS/Windows examination: function, structure, operation, and file management; memory management; installation;l configuration, and upgrading; diagnosing and troubleshooting; networks. Appendices: network troubleshooting; network language.