From the international bestselling expert on dealing with assholes
'With cutting-edge research and real-life examples that are thought-provoking and often hilarious, this is an indispensable resource'
Gretchen Rubin, author of The Happiness Project
'At last someone has provided clear steps for rejecting, dejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidence-based, and fun to read'
Robert Cialdini, author of Influence and Pre-Suasion
'If only Bob Sutton's book had been available to help me deal with the full complement of 1st-class assholes I've encountered in my 50-year professional life. No names shall be mentioned'
Tom Peters, co-author of In Search of Excellence
Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%, and research shows that rudeness spreads like a common cold. In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole - based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour.
With expertise and humour, he provides a cogent and methodical game-plan to fight back. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection strategies. Then he reveals field-tested, sometimes surprising techniques, from asshole avoidance and asshole taxes, to mind-tricks and the art of love bombing. Finally, he explains the dangers of asshole blindness - when the problem might be yours truly.
Readers will learn how to handle assholes - in the workplace and beyond - once and for all!
Rezensionen / Stimmen
'With cutting-edge research and real-life examples that are thought-provoking and often hilarious, this is an indispensable resource' -- Gretchen Rubin, author of The Happiness Project 'At last someone has provided clear steps for rejecting, deflecting, and deflating the jerks who blight our lives' -- Robert Cialdini, author of Influence and Pre-Suasion 'If only Bob Sutton's book had been available to help me deal with the full complement of 1st-class assholes I've encountered in my 50-year professional life. No names shall be mentioned' -- Tom Peters, co-author of In Search of Excellence At last someone has provided clear steps for rejecting, deflecting, and deflating the jerks who blight our lives. -- Robert Cialdini, author of New York Times bestsellers Influence and Pre-suasion A contemporary classic -- DANIEL H. PINK, bestselling author of To Sell is Human and Drive As much as we try to avoid assholes, inevitably they appear in our lives. Bob Sutton gives a menu of clear, thoughtful, and practical solutions for surviving and thriving in that painful situation. With cutting-edge research and real-life examples that are thought-provoking and often hilarious, The Asshole Survival Guide is an indispensable resource. -- Gretchen Rubin, bestselling author of Better Than Before, Happier at Home and The Happiness Project Bob Sutton is very wise and very funny, AND he can tell you exactly how to handle the unfortunate reality that into every life a few assholes must fall. The Asshole Survival Guide is destined to become your go-to resource whenever you find yourself dealing with people who would treat you poorly -- Susan Cain, New York Times bestselling author of 'Quiet' At last someone has provided clear steps for rejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidence-based, and fun to read -- ROBERT CIALDINI * author of New York Times bestsellers INFLUENCE and PRE-SUASION * No matter what industry or profession you work in, you will always encounter people who are unpleasant, off-putting, or downright self-centered. Thank goodness Bob Sutton has provided us with such a well-crafted guide for surviving these jerks. It is mandatory reading for anyone who strives to endure, escape, fend-off, and bring them down -- CHIP CONLEY * founder and past CEO of Joie de Vivre hotels, advisor and former Head of Global Hospitality and Strategy at Airbnb, author of four books including the New York Times best seller Emotional Equations. * With humor, understanding and comprehensive research - and an ah-ha moment on every page - this is a must-have for leaders and climbing stars alike, from the expert on the subject. Bravo! -- MARSHALL GOLDSMITH * author of the #1 New York Times bestseller TRIGGERS *
Sprache
Verlagsort
Produkt-Hinweis
Maße
Höhe: 198 mm
Breite: 128 mm
Dicke: 25 mm
Gewicht
ISBN-13
978-0-241-29900-5 (9780241299005)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Robert Sutton is the bestselling author of The No Asshole Rule, on building civilized workplaces, which has sold 800,000 copies around the world, Good Boss, Bad Boss and Scaling Up Excellence. He is a professor at Stanford's Department of Management Science and Engineering, fellow at IDEO and has published over 150 articles in academic journals and outlets such as the Harvard Business Review, the McKinsey Quarterly, and the Financial Times. He tweets @work_matters