Since you wouldn't begin a hike without a map, consult this book before starting your next SAP implementation project. Help your business team prepare for and participate in the SAP project journey! Get an early read on timelines, processes, responsibilities, and potential setbacks. Understand how your implementation, upgrade, or migration is structured, how to assemble the deliverables, and how to dodge common pitfalls. With this preview of what to expect, what questions to ask, and when to take which steps, you can execute planning, go-live, and post-go-live activities without tripping up or getting lost.Topic Highlights Project requirements SAP implementation method Logistical tasks System integration and contracting Project planning Documentation and traceability Work stream model Blueprinting best practices Security and internal controls System testing Change management User training
Highlights:
Project requirements
SAP implementation method
Logistical tasks
System integration and contracting
Project planning
Documentation and traceability
Work stream model
Blueprinting best practices
Security and internal controls
System testing
Change management
User training
Reihe
Sprache
Verlagsort
Zielgruppe
Editions-Typ
Produkt-Hinweis
Maße
Höhe: 228 mm
Breite: 174 mm
Dicke: 38 mm
Gewicht
ISBN-13
978-1-59229-949-2 (9781592299492)
Schweitzer Klassifikation
Autor*in
Gerald Sullivan has a 25-year background in implementations. He has operated from the systems integrator side, but most of his experience has come from managing very large-scale SAP projects for implementing companies. Industries involved include life sciences, consumer-packaged goods, electronics, and financial services. His past
experience as a professor in graduate schools of management and as a quality improvement executive contribute to a unique perspective and broad contextual knowledge of the challenges of implementation. He has a doctorate from the University of Wisconsin at Milwaukee.
Dr. Sullivan is the president of SAP Global Consultants, a consultancy offering project management advisory services to implementing companies. He can be reached at jerry@sapglobalconsultants.com.
Acknowledgments ... 15
1. Surviving in SAP Projects ... 17
1.1 Why Are SAP Implementations So Difficult? ... 17
1.2 Levels of Preparation Required ... 20
1.3 What this Book Will Do for You ... 22
1.4 Factors Critical to Success ... 23
1.5 How the Book Will Be Organized ... 26
2. How an SAP Implementation Changes Business ... 29
2.1 Modifying Major Business Processes ... 31
2.2 Building New Skills in the Project Team ... 36
2.3 Transforming SAP into a Company Asset ... 39
3. The ASAP Methodology ... 43
3.1 ASAP Components ... 45
3.2 Phase One: Project Preparation ... 50
3.3 Phase Two: Business Blueprint ... 52
3.4 Phase Three: Realization ... 54
3.5 Phase Four: Final Preparation ... 56
3.6 Phase Five: Go-Live and Support ... 58
3.7 Quality Gates ... 60
4. Types of SAP Projects ... 63
4.1 Full-Scale Implementation Projects ... 65
4.2 Upgrade Projects ... 73
4.3 Pre-Built Package Projects ... 82
5. Start-Up Logistics ... 89
5.1 Project Preparation Timeline ... 90
5.2 Project Meeting Schedules ... 92
5.3 Headcount Forecasting and Ramp-Up Planning ... 96
5.4 Initial Planning for Integrator Selection ... 99
5.5 Project Procurement ... 108
5.6 Space Planning for Project Activities ... 112
5.7 Preliminary Project Budgeting ... 113
6. Systems Integrator Selection and Contracting ... 117
6.1 Integrator Selection ... 118
6.2 Integrator Contracting ... 127
6.3 Integrator Onboarding ... 139
7. SAP's Role in the Project ... 141
7.1 Consultant Resources ... 142
7.2 Custom Development ... 144
7.3 Software Fixes ... 147
7.4 Training ... 149
7.5 Technical Services ... 154
7.6 Value Management ... 158
8. Project Planning ... 163
8.1 Defining the Project Schedule ... 164
8.2 Setting Top-Level Requirements ... 175
8.3 Achieving Cost Savings ... 178
9. Knowledge Management ... 183
9.1 Documentation ... 184
9.2 Knowledge Management Strategy ... 187
10. Project Organization ... 199
10.1 High-Level Project Organization ... 200
10.2 Program Management ... 206
10.3 Functional Workstream Leads ... 210
10.4 Horizontal Workstreams ... 214
11. Project Governance ... 219
11.1 Project Charter ... 220
11.2 Oversight and Guidance ... 229
11.3 Risk Management ... 231
11.4 Team Rewards and Recognition ... 237
12. Building the Right Project Team ... 241
12.1 Team Recruitment and Selection ... 243
12.2 Onboarding the Project Team ... 249
12.3 Delivering Project Results ... 255
12.4 Roll-Off and Reintegration ... 257
13. Business Blueprinting ... 261
13.1 Blueprinting Sessions ... 262
13.2 Design Documentation ... 277
13.3 Localization ... 288
13.4 Closing the Business Blueprinting Phase ... 291
14. Realization ... 293
14.1 Transition to Realization ... 295
14.2 Organizing for Realization ... 304
14.3 Project Management ... 310
15. Configuration and Custom Objects Build ... 327
15.1 Configuration and Custom Development ... 329
15.2 Security Design ... 341
16. Systems Testing ... 355
16.1 Structure of Systems Testing ... 356
16.2 Systems Testing Processes ... 361
16.3 Using Testing Systems ... 372
16.4 Systems Test Entrance and Exit Criteria ... 374
17. Data, Reports, EDI, and Security and Internal ... 379
17.1 Data ... 380
17.2 Report ... 391
17.3 Electronic Data Interchange ... 400
17.4 Security and Internal Controls ... 407
18. Building System Environments ... 417
18.1 The SAP Landscape ... 419
18.2 Environment and Client Structure ... 422
18.3 Infrastructure Build and Test ... 431
18.4 Performance and Failover Testing ... 434
19. Change Management ... 439
19.1 Business Transformation ... 440
19.2 Change Impacts ... 442
19.3 Stakeholder Management ... 452
19.4 Organizational Design ... 456
19.5 Project Communication ... 459
20. Continuous User Training ... 463
20.1 Course Development ... 465
20.2 Trainer Preparation ... 474
20.3 Training Delivery Logistics ... 476
20.4 Post-Go-Live Processes ... 482
21. Cutover Planning ... 485
21.1 Cutover Processes ... 488
21.2 Go-Live Authorization ... 497
22. Go-Live and Hypercare ... 503
22.1 Final Go-Live Processes ... 503
22.2 Hypercare ... 506
23. Sustainment ... 527
23.1 The SAP Center of Excellence ... 528
23.2 Sustainment Governance ... 540
23.3 Continuing Company Projects ... 546
The Author ... 549
Index ... 551
