Dealing directly with auditing the quality of service provided by HR departments, developing benchmarks and outlining proven methods and strategies for enhancing performance, this text not only explains ideas and concepts, but also shows how they are applied through extensive case examples.
Dealing directly with auditing the quality of service provided by HR departments, developing benchmarks and outlining proven methods and strategies for enhancing performance, this text not only explains ideas and concepts, but also shows how they are applied through extensive case examples.
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ISBN-13
978-1-86152-112-5 (9781861521125)
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Schweitzer Klassifikation
The need for change in human resources; using self-assessment data for improvement; line management feedback; budget and activity analysis; the competence of human resource staff; establishing a human resource strategy; setting hard and soft targets for service delivery; improving the human resource function.
