I. IMPACT OF CULTURAL DIVERSITY ON LAW ENFORCEMENT.
1. Multicultural Communities: Challenges for Law Enforcement.
2. The Changing Law Enforcement Agency: A Microcosm of Society.
3. Multicultural Representation in Law Enforcement: Recruitment, Retention, and Promotion.
4. Cross-Cultural Communication for Law Enforcement.
II. CULTURAL SPECIFICS FOR LAW ENFORCEMENT.
5. Law Enforcement Contact with Asian/Pacific Americans.
6. Law Enforcement Contact with African Americans.
7. Law Enforcement Contact with Latino/Hispanic Americans.
8. Law Enforcement Contact with Arab Americans and Other Middle Eastern Groups.
9. Law Enforcement Contact with Native Americans.
III. MULTICULTURAL LAW ENFORCEMENT ELEMENTS IN TERRORISM AND HOMELAND SECURITY.
10. Multicultural Law Enforcement and Terrorism.
11. Law Enforcement and Homeland Security.
IV. RESPONSE STRATEGIES: CRIMES MOTIVATED BY HATE/BIAS AND RACIAL PROFILING.
12. Hate/Bias Crimes: Insights and Response Strategies.
13. Hate/Bias Crimes: Reporting and Tracking.
14. Racial Profiling.
V. CULTURAL EFFECTIVENESS FOR PEACE OFFICERS.
15. Peace Officer Image and Cultural Sensitivity.
16. Emerging Strategies, Roles, and Technology for Peace Officers in Multicultural Law Enforcement.
Appendix A: Multicultural Community and Workforce: Attitude Assessment Survey.
Appendix B: Cultural Diversity Survey: Needs Assessment.
Appendix C: Listing of Consultants and Resources.
Appendix D: Self-Assessment of Communication Skills in Law Enforcement: Communications Inventory.
Glossary.
Index.
