This text examines both historical and contemporary theory of organizational communication, and aims to provide logical, effective interaction of ideas, practices, problems/solutions and analysis. It uses a framework compromised of four components - process knowledge, interpersonal sensitivity, communication skills and ethical values. It provides a large variety of exercises, cases, simulations and self-assessment instruments, while the consistent framework assists in course planning and guides students towards applying new material.
This text examines both historical and contemporary theory of organizational communication, and aims to provide logical, effective interaction of ideas, practices, problems/solutions and analysis. It uses a framework compromised of four components - process knowledge, interpersonal sensitivity, communication skills and ethical values. It provides a large variety of exercises, cases, simulations and self-assessment instruments, while the consistent framework assists in course planning and guides students towards applying new material.
Auflage
Sprache
Verlagsort
Zielgruppe
Für die Erwachsenenbildung
Für höhere Schule und Studium
Editions-Typ
Illustrationen
subject index, author index
Maße
Höhe: 248 mm
Breite: 203 mm
ISBN-13
978-0-8013-0622-8 (9780801306228)
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Schweitzer Klassifikation
Part 1 Organizational communication - theories, assumptions, processes: organizational communication - a competency-based approach; frameworks for understanding organizational communication; theoretical perspectives for organizational communication; communication implications of major organizational theories. Part 2 Organizational communciation - roles, relationships, responsibilities: individuals in organizations; groups in organizations; organizational conflict - communicating for effectiveness; leadership and management communication. Part 3 Organizational communication - skills and applications: decision making and problem solving; presentations in organizations, developing important oral competencies; applications of organizational communication; organizational communication - values, ethics, dilemmas; organizational communication - values and ethical communication behaviours. Appendix: putting it all together.
