Regardless of whether a business delivers a product or service, that organization can improve their efficiency, achieve lower costs and higher quality by attending to the creation and improvement of the processes it uses to product their product. There are a variety of quantitative methods and tools available to help managers create or improve business and information processes within their organization, one of which is process modeling. This book discusses the various process modeling techniques and methods available to managers and introduces some modifications in them to help accommodate the fact that information processes associated with manufacturing and services applications require attention as well. Throughout the book, practical examples are given and worked out to aid in understanding the material presented. In the body of the text readers are assumed to have some basic familiarity with process performance terminology and block diagrams of process step sequences. Various appendices summarizing key concepts and tools are provided for those readers wishing to refresh their knowledge of these areas.
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978-1-60649-448-6 (9781606494486)
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Schweitzer Klassifikation
KEN W. SHAW is an associate professor of accounting and the KPMG/Joseph A. Silvoso Distinguished Professor of Accounting at the University of Missouri. He previously was on the faculty at the University of Maryland at College Park. He has also taught in international programs at the University of Bergamo (Italy) and the University of Alicante (Spain). He received an accounting degree from Bradley University and an MBA and PhD from the University of Wisconsin. He is a Certified Public Accountant with work experience in public accounting.
Ken teaches accounting at the undergraduate and graduate levels. He has received numerous School of Accountancy, College of Business, and university-level teaching awards. He was voted the Most Influential Professor by four School of Accountancy graduating classes and is a two-time recipient of the OBrien Excellence in Teaching Award. He is the advisor to his schools chapter of the Association of Certified Fraud Examiners.
Ken is an active member of the American Accounting Association and its sections. He has served on many committees of these organizations and presented his research papers at national and regional meetings. Kens research appears in the Journal of Accounting Research; The Accounting Review; Contemporary Accounting Research; Journal of Financial and Quantitative Analysis; Journal of the American Taxation Association; Strategic Management Journal; Journal of Accounting, Auditing, and Finance; Journal of Financial Research; and other journals. He has served on the editorial boards of Issues in Accounting Education; Journal of Business Research; and Research in Accounting Regulation. Ken is co-author of Financial and Managerial Accounting, Managerial Accounting, and College Accounting, all published by McGraw-Hill Education.
KEN W. SHAW is an associate professor of accounting and the KPMG/Joseph A. Silvoso Distinguished Professor of Accounting at the University of Missouri. He previously was on the faculty at the University of Maryland at College Park. He has also taught in international programs at the University of Bergamo (Italy) and the University of Alicante (Spain). He received an accounting degree from Bradley University and an MBA and PhD from the University of Wisconsin. He is a Certified Public Accountant with work experience in public accounting.
Ken teaches accounting at the undergraduate and graduate levels. He has received numerous School of Accountancy, College of Business, and university-level teaching awards. He was voted the "Most Influential Professor" by four School of Accountancy graduating classes and is a two-time recipient of the O'Brien Excellence in Teaching Award. He is the advisor to his school's chapter of the Association of Certified Fraud Examiners.
Ken is an active member of the American Accounting Association and its sections. He has served on many committees of these organizations and presented his research papers at national and regional meetings. Ken's research appears in the Journal of Accounting Research; The Accounting Review; Contemporary Accounting Research; Journal of Financial and Quantitative Analysis; Journal of the American Taxation Association; Strategic Management Journal; Journal of Accounting, Auditing, and Finance; Journal of Financial Research; and other journals. He has served on the editorial boards of Issues in Accounting Education; Journal of Business Research; and Research in Accounting Regulation. Ken is co-author of Financial and Managerial Accounting, Managerial Accounting, and College Accounting, all published by McGraw-Hill Education.
