Introduction to airline transportation. Reservation and sales. Introduction to ticketing. Ticketing: one way and round trips. Ticketing: circle trips and open-jaws. Credit card ticket sales. Conjunction ticketing. Special discounted and excursion fares. Ticket refunds. Ticket revalidation and exchanges. Hawaii and Alaska: taxes and fares. Canada: taxes and fares. Prepaid ticket advice (PTA). Other types of ticketing: MCO'S and tour orders. Amtrak ticketing: overview of international fares and ticketing.
