Part IInformation SystemsChapter 1A Manager's View of Information SystemsChapter 2An Introduction to Concepts of Systems and OrganizationsChapter 3Strategic Uses of Information TechnologyChapter 4Business Process Reengineering and Information TechnologyPart IIComputer System ResourcesChapter 5Computer HardwareChapter 6Computer SoftwareChapter 7File and Database Management SystemsChapter 8Communications Systems BasicsChapter 9Distributed Systems, the Internet, and Office CommunicationsPart IIICommon Business Application AreasChapter 10Applications of Operational Information Systems to BusinessChapter 11Applications of Tactical and Strategic Information Systems to BusinessChapter 12Decision Support Systems and Expert SystemsPart IVPlanning and Development of Information SystemsChapter 13Information Systems PlanningChapter 14Systems Analysis and DesignChapter 15Alternative Application Development ApproachesPart VThe Management of Information SystemsChapter 16Organization of Information Systems and End-User ComputingChapter 17Security and Ethical Issues of Information SystemsGlossaryName IndexSubject Index
